It has been flexible enough to meet our needs
What do you like best about the product?
To streamline deployments without compromising security, it is crucial for software development companies to have a platform that optimises integration and continuous delivery. Harness further reduces our deployment risk with automatic monitoring and rollback capabilities. The user interface is very easy to use; we have been able to halve deployment times from hours to minutes by configuring CI/CD pipelines in a matter of minutes. Unit, integration and performance tests can be seamlessly integrated into the pipeline thanks to test automation. Reports have been invaluable in communicating performance data to stakeholders and showing customers the value we offer.
What do you dislike about the product?
The multiple settings and adjustments may confuse some purchasers. Especially if you're new to these tools.
What problems is the product solving and how is that benefiting you?
As far as Harness is concerned, my strategy has been to facilitate efficient adoption of the platform by customers. While they may require my assistance during initial setup, many DevOps and development teams quickly recognize the benefits of automation. One of the most important things that has helped customers learn how to improve their operations is personalized training. Automated testing and deployment to various environments were part of the pipeline we established in Harness. Because of this, we were able to deploy the feature smoothly and get favorable feedback from users. We have also introduced proactive support that helps customers identify potential issues before they impact their deployments.
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