I understand your point regarding my current use case for SUSE Linux Enterprise. I want to know if the purchase process is mostly directly from SUSE or through the AWS Marketplace, and what ways I am working with the vendor.
SUSE Linux Enterprise Server for SAP Applications 15 SP6
Amazon Web ServicesExternal reviews
12 reviews
from
External reviews are not included in the AWS star rating for the product.
Has supported ongoing hybrid deployments and integration but requires clearer feature documentation
What is our primary use case?
What is most valuable?
The high availability features in SUSE Linux Enterprise are helping in my projects. I am satisfied with SUSE Linux Enterprise security and compliance features. The documentation part needs to be better to highlight these features.
What needs improvement?
SUSE can make improvements to SUSE Linux Enterprise. I have suggestions about what they can add to the product to simplify users' lives. They need to intensely work on their marketing strategy.
For how long have I used the solution?
I have 10 years of experience with SUSE Linux Enterprise, which has been brilliant.
What do I think about the stability of the solution?
I would rate stability for SUSE Linux Enterprise an eight out of ten.
How are customer service and support?
I would rate technical support from SUSE Linux Enterprise vendor support an eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup for SUSE Linux Enterprise could be simpler.
What's my experience with pricing, setup cost, and licensing?
I would rate pricing for SUSE Linux Enterprise considering one is a high price and ten is a low price.
What other advice do I have?
I use built-in container support in SUSE Linux Enterprise.
I am working with a hybrid deployment model for SUSE Linux Enterprise.
SUSE Linux Enterprise is deployed on AWS cloud.
I rate SUSE Linux Enterprise eight out of ten overall.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Stable product compatible with multiple cloud service providers
What is our primary use case?
We use the product as an operating system for SAP database.
What is most valuable?
The operating system is efficient in terms of security. There are many SAP Linux policies included in it.
What needs improvement?
There could be AI-based features in the product. They should provide chatbot support for customers to open the troubleshooting cases directly.
For how long have I used the solution?
We have been using SUSE Linux Enterprise for one and a half years as a third-party support provider. At present, we use the version 12.
What do I think about the stability of the solution?
The platform is highly stable. I rate the stability a ten out of ten.
What do I think about the scalability of the solution?
We manage 3000 SUSE Linux Enterprise customers. It is simple to scale. I rate the scalability an eight or nine.
How are customer service and support?
We do not contact the technical support team. We refer to the documentation released by the vendor. They could provide straightforward and point-to-point documentation. We have to go through many pages to understand and figure out the process. It takes a lot of time.
How was the initial setup?
The initial setup is easy and can be deployed on the cloud. It takes half an hour to complete the process.
The deployment process includes creating an instance and cloning it via the application with the help of an operating system image. Further, we install and deploy multiple applications on the cloned system.
What's my experience with pricing, setup cost, and licensing?
The platform is affordable. I rate the pricing a six out of ten.
What other advice do I have?
SUSE Linux Enterprise is compatible with multiple clouds, including Oracle Cloud, VMware, and AWS. If you are looking for an open-source operating system, consider SUSE Linux. They charge for support services. It is a stable and secure system for large-scale companies. It is suitable for small and medium companies as well.
I rate it an eight out of ten.
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