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122 AWS reviews

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4-star reviews ( Show all reviews )

    Hunaid Vekariya

Strong security and automation have supported reliable hybrid deployments and growth

  • January 20, 2026
  • Review from a verified AWS customer

What is our primary use case?

I work with both the cloud version and the on-premises version of Red Hat Enterprise Linux (RHEL). I have worked with Red Hat Cloud and Red Hat Enterprise on-premises.

For the cloud-based products, the main use cases for Red Hat Enterprise Linux (RHEL) include deploying websites and complex software for customers, such as SaaS software on the cloud, specifically Red Hat Cloud.

What is most valuable?

When choosing Red Hat Enterprise Linux (RHEL) in the cloud, security requirements were not a consideration for me because Red Hat provides us with the SLA regarding security compliance. I am more than satisfied to use Red Hat Cloud for security purposes, while I manage some other forms of security, such as my own keys and access in Red Hat Linux systems.

I really appreciate the zero trust networking that Red Hat Enterprise Linux (RHEL) has, and it also provides the WAF, along with certified images from Red Hat. For my current work on containers, Red Hat provides certified images that minimize vulnerabilities of CVEs, improving security significantly.

Although I do not have much knowledge about virtualization technology, I can say that for the hybrid cloud on OpenShift with the operators provided by Red Hat, the ready-to-use operators take care of underlying security, patching, and updates, so I do not have to handle monitoring or security myself.

Security is highlighted as an advantage across various aspects, such as the zero trust networking feature and the availability of certified images, which are instrumental in minimizing vulnerabilities and enhancing security.

What needs improvement?

While there are good aspects, I would appreciate improvements in the command-line interface (CLI). Red Hat could do more on the CLI side instead of focusing so much on UI development.

For how long have I used the solution?

I have been working with Red Hat Enterprise Linux (RHEL) for around five years.

What do I think about the stability of the solution?

Regarding stability, I have not experienced performance issues, crashes, or downtimes with Red Hat Enterprise Linux (RHEL); any problems usually arise from my applications, not from the Linux system.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) is definitely scalable.

Whether I have expanded the usage of Red Hat Enterprise Linux (RHEL) depends on the business requirements, as RHEL comes with a cost that my company can afford because IBM owns Red Hat, so everything scales on RHEL.

How are customer service and support?

Regarding my experience with Red Hat's technical support team, I find that they come very quickly with answers. However, sometimes the first person who responds might be a technical support agent without in-depth knowledge, so for more complex issues, a specialized engineer comes to the rescue, depending on the criticality of the subject, especially if it is production or a staging environment. They answer according to the SLA and support terms.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Determining whether Red Hat Enterprise Linux (RHEL) is cost-effective depends entirely on the business. If your business faces compromises leading to significant losses, then investing in Red Hat Enterprise is truly necessary. However, if your business is small or medium-sized, you can manage with the free versions.

How was the initial setup?

Regarding the deployment aspect, my experience has been straightforward because it is all automated with Ansible; all I need to do is provide an IP address, and it takes care of all the variables and boots up automatically.

What's my experience with pricing, setup cost, and licensing?

Regarding the pricing, setup costs, and licensing costs of Red Hat Enterprise Linux (RHEL), I have heard that the licensing cost is significant compared to free alternatives such as CentOS or AlmaLinux, which are managed by Red Hat. I previously used CentOS, which is free, but I had to manage everything, including security, patching, reboots, and storage.

Which other solutions did I evaluate?

The key differences between Red Hat and other Linux technologies I have used include the advantages of excellent technical support, good documentation, and a large community for problem-solving. A disadvantage is that it is not open source, meaning limited flexibility, and the high cost associated with Red Hat compared to others.

What other advice do I have?

I would advise other organizations considering Red Hat to start using it as their applications grow larger, rather than waiting for their business to become huge, as delays can lead to complications.

Currently, I am working on bare-metal services where I install Red Hat Enterprise Linux (RHEL). Using AWS for Red Hat is indeed a good option, as you can get the image directly from AWS with a subscription cost per hour for Red Hat licensing.

Red Hat helps keep applications operational because it provides built-in monitoring tools that offer a good overview of all running services, including built-in agents that come with the Red Hat subscription to identify potential breakouts. Regarding reducing risks, Red Hat also provides secure images that indicate the latest security patches available worldwide.

The knowledge base offered by Red Hat Enterprise Linux (RHEL) is excellent; the documentation is fantastic and is supported by a large community that answers questions effectively.

When comparing the business value of Red Hat Enterprise Linux (RHEL) to other Linux distributions, I find that RHEL is more stringent with its security, requiring users to be careful not to trespass, whereas other Linux systems do not enforce such strict security measures, and users must manage security themselves.

On a scale of one to ten, I would rate Red Hat Enterprise Linux (RHEL) overall as a product and solution at eight, possibly eight and a half.


    Roshan Ugale

Automation with hybrid deployments has improved security and reduced downtime in daily banking work

  • January 16, 2026
  • Review from a verified AWS customer

What is our primary use case?

I work with the on-premises deployment of Red Hat Enterprise Linux (RHEL).

In our organization, we are using Red Hat Enterprise Linux (RHEL) for deployment, scheduling tasks, and automation tasks as part of our day-to-day activities. We find Red Hat Enterprise Linux (RHEL) to be a very flexible operating system, meaning we can utilize this machine for years without concerns about it hanging or any issues.

Currently, we have started using Red Hat Enterprise Linux (RHEL) in a hybrid environment, specifically with AWS cloud along with on-premises deployments. We are in the phase of deployment and are just beginning to utilize it on the cloud.

One specific pain point that Red Hat helped us solve is automation, particularly through Ansible. It is a powerful tool that enables us to effectively automate tasks, which is incredibly helpful in our operations.

Red Hat Enterprise Linux (RHEL) does help me save time, especially with automation tools like Ansible. We can execute tasks and then focus on other activities, which significantly enhances our productivity.

Red Hat Enterprise Linux (RHEL) has helped mitigate downtime and lower risks in the banking sector. We previously were not using cloud but have begun transitioning to a hybrid environment to enhance security and productivity, especially given our experiences with on-premises products.

What is most valuable?

I have previously used Ubuntu and CentOS as different solutions. However, since Ubuntu is not much familiar in our organization, we moved to Red Hat Enterprise Linux (RHEL). CentOS has already been decommissioned and merged into Red Hat, so for the past seven years, we have been using Red Hat Enterprise Linux (RHEL). Before that, we were using Ubuntu, both in college and school days, and I have worked with different flavors and also on Oracle.

The key difference I see between Red Hat Enterprise Linux (RHEL) and Ubuntu is mainly in the support offered. Red Hat Enterprise Linux (RHEL) provides 24x7 support for any critical issues we face. As we are working in the banking sector, having that support is crucial. In contrast, with Ubuntu or CentOS, we do not have timely support; we need to raise tickets and face delays in deployment and production, which is a significant drawback.

I assess the knowledge base offered by Red Hat Enterprise Linux (RHEL) as very good. The training sessions are beneficial and it is totally open source, allowing us to access official sites for learning and documentation. I continuously learn with Red Hat Enterprise Linux (RHEL) and find plenty of free documents available for study. Compared to other operating systems like Ubuntu, there is not as much documentation, making it easier to learn using Red Hat Enterprise Linux (RHEL) official resources.

The most important security features in Red Hat Enterprise Linux (RHEL) stem from its open-source nature, which allows us to easily understand what happens within the system and identify potential loopholes. Additionally, SELinux is a powerful security module we use to block external threats. It also features a firewall, encryption, and uses advanced algorithms like SALT and SH5, making it difficult for malicious entities to crack the system. In essence, Red Hat Enterprise Linux (RHEL) has robust security features.

I have used the Image Builder of Red Hat Enterprise Linux (RHEL) but not the system roles. Image Builder has proven useful for creating images.

The Image Builder is very easy and simplifies tasks, significantly reducing our workload. It saves us a lot of time compared to what we used to do previously, thereby boosting our productivity.

What needs improvement?

I have not identified any specific improvements needed in Red Hat Enterprise Linux (RHEL), but I would recommend reducing the cost of certification training. This would allow more people, including students, to access global certifications and deepen their interaction with the systems. Overall, I am satisfied with Red Hat Enterprise Linux (RHEL) and find it smooth, even as I start using newer versions like Red Hat Enterprise Linux (RHEL) 10, which features AI functions.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for the last seven years.

What do I think about the stability of the solution?

I find the stability of Red Hat Enterprise Linux (RHEL) to be very good. Over the years, we have not encountered any significant issues, which is a key reason we have transitioned to using Red Hat Enterprise Linux (RHEL).

What do I think about the scalability of the solution?

I find Red Hat Enterprise Linux (RHEL) to be scalable. Since much of it is open-source, we do not incur costs for various functionalities, reducing expenses while still being scalable.

How are customer service and support?

The customer service and technical support provided by Red Hat are very good. They respond promptly, even in off-hours, such as at 3:00 AM. We have no regrets about our decision to shift to Red Hat Enterprise Linux (RHEL).

I would rate the technical support of Red Hat Enterprise Linux (RHEL) as eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Red Hat Enterprise Linux (RHEL) is very straightforward due to my prior experience. I did not face any issues, and the support from the Red Hat subscription plan has been helpful throughout the process.

What other advice do I have?

I understand the pricing aspect. We are using Red Hat Enterprise Linux (RHEL) as a free-of-cost OS, but we do require a subscription for support. While I am not involved at the management level, I know there is a cost for the subscription plan that provides 24x7 support, though I do not know the exact amount.

The business value of Red Hat Enterprise Linux (RHEL) is significant in comparison to other Linux distributions I have used, particularly because we work with banking clients that operate around the clock. Red Hat Enterprise Linux (RHEL) provides instant response for support, allowing us to resolve issues quickly, which is crucial for maintaining productivity and operations without downtime.

I definitely recommend Red Hat Enterprise Linux (RHEL) to other organizations considering it for their environment. I also suggest students download Red Hat Enterprise Linux (RHEL) to learn Linux instead of opting for Ubuntu or CentOS.

Apart from Ansible, I have previously worked with OpenShift from Red Hat. While we are not currently using it, I have found it to be flexible and beneficial. However, we are mainly focused on AWS for now.

I would give Red Hat Enterprise Linux (RHEL) as a product or solution a rating of 9.5 out of 10.


    Costica Florea

Hybrid cloud platform has simplified internal banking apps while supporting regulated environments

  • December 11, 2025
  • Review from a verified AWS customer

What is our primary use case?

The main use cases for Red Hat Enterprise Linux (RHEL) at the bank involve internal applications, as we do a lot of internal applications not exposed to clients.

What is most valuable?

From my perspective, the best features of Red Hat Enterprise Linux (RHEL) lie in its ease of use, especially compared to AIX, which has a lot of functionalities requiring extensive learning. It was easy for me to shift from AIX to Red Hat Enterprise Linux (RHEL).

Red Hat Enterprise Linux (RHEL) helps manage our hybrid cloud environment, but being a bank, we are highly regulated internally, so there is limited direct involvement with the cloud environment in Royal Bank cloud, which is Azure.

What needs improvement?

One area I see for improvement in Red Hat Enterprise Linux (RHEL) is in the documentation. I encountered some scarcity when looking for information regarding structure, commands, and administrative tasks.

For how long have I used the solution?

I have dealt with Red Hat Enterprise Linux (RHEL) for around 10 years, even when it was not part of IBM.

What do I think about the scalability of the solution?

My opinion of Red Hat Enterprise Linux (RHEL)'s scalability is that it was very easy.

How are customer service and support?

I would rate Red Hat's customer service or technical support as a 10, as my experience with all IBM products, including Red Hat Enterprise Linux (RHEL), has been very satisfactory all the time.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Red Hat Enterprise Linux (RHEL) is straightforward compared to AIX, which is more convoluted.

What other advice do I have?

I have experience with platforms like Linux, and I am also working deeply with MongoDB and Node.js, tools that I use constantly every single day.

I am familiar with Red Hat Enterprise Linux (RHEL), and here in RBC, we are a big IBM shop, currently using JBoss and Red Hat Enterprise Linux (RHEL) as part of our environment.

Red Hat Enterprise Linux (RHEL) is used for both cloud-based solutions and on-premises.

From a business value perspective, the business folks do not notice much difference between Red Hat Enterprise Linux (RHEL) and other distributions, as long as their application functions well, they are satisfied.

We utilize two cloud providers for Red Hat Enterprise Linux (RHEL) solutions, mainly Azure and also Amazon. I cannot answer how Red Hat Enterprise Linux (RHEL) was purchased, but I know we have it on both Amazon and Azure.

I would rate Red Hat Enterprise Linux (RHEL) a nine, as I find it satisfactory in various aspects.


    Juan Barandiaran

Enterprise platform has supported secure consulting services and complex data center operations

  • December 05, 2025
  • Review from a verified AWS customer

What is our primary use case?

My principal focus in using Red Hat Enterprise Linux (RHEL) currently is as an integrator in Linux, where I have many services in consulting, deployment, installation, and troubleshooting in Linux. I have a recovery system, deployment clusters, databases, and work in any environment in data centers. At this moment, I am a senior consultant in the data center in open source.

What is most valuable?

The best features of Red Hat Enterprise Linux (RHEL) depend on the client because the client can decide to use RHEL, not me. The principal thing is the support for the clients because many clients are corporate and have a need for enterprise support. It's the principal focus and is different from using Ubuntu or Debian or any other Linux.

Other good things about Red Hat Enterprise Linux (RHEL) include the focus on system patching, upgrades, and security. The security advisories and authorization are very strong in Red Hat, and that is the principal focus—security.

I manage Red Hat Enterprise Linux (RHEL) by provisioning patching, new deployments, automation, and anything else needed.

I am satisfied with the management experience of Red Hat Enterprise Linux (RHEL) and find it satisfactory for this purpose.

What needs improvement?

I would rate customer service or tech support with Red Hat Enterprise Linux (RHEL) a seven, no more.

I give it a seven because of the time it takes for responding to problems; it takes too long.

For management, it is medium; it is not easy, it is a medium level.

I see a medium ROI with Red Hat Enterprise Linux (RHEL) because it has a high price. OpenShift may provide better ROI, but OpenShift is very high.

The initial setup of Red Hat Enterprise Linux (RHEL) is complex.

On a scale of one to ten, I rate it a five—medium complex.

A very expensive time is needed for deploying clouds with Red Hat Enterprise Linux (RHEL).

It takes a lot of time.

In many cases, Red Hat Enterprise Linux (RHEL) does not help me save time because the principal problem is that in AWS, Red Hat Linux is not the natural Linux for deployment; the default deployment in Amazon is Amazon Linux, not Red Hat Linux.

In many cases, it does not depend on direct Red Hat support for saving time.

My thoughts on the knowledge base with Red Hat Enterprise Linux (RHEL) are that it is good but it does not have it all because I have the medium and plus; it needs more knowledge base.

For how long have I used the solution?

I have been using this for 20 years.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) has high scalability; it is high for horizontal scalability in any environment, and there are many solutions for scalability.

How are customer service and support?

I would rate customer service or tech support with Red Hat Enterprise Linux (RHEL) a seven, no more.

I give it a seven because of the time it takes for responding to problems; it takes too long.

How was the initial setup?

The initial setup of Red Hat Enterprise Linux (RHEL) is complex.

On a scale of one to ten, I rate it a five—medium complex.

What was our ROI?

I see a medium ROI with Red Hat Enterprise Linux (RHEL) because it has a high price. OpenShift may provide better ROI, but OpenShift is very high.

Red Hat Enterprise Linux (RHEL) is less expensive than OpenShift, which is very expensive.

What other advice do I have?

I am a reseller and a partner with Red Hat.

I am involved with Red Hat.

I use Red Hat Enterprise Linux (RHEL) for my labs, so I am a reseller, partner, and user. I would rate this review overall as an eight.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    reviewer2774961

Has improved deployment processes and streamlined workload management without disruption

  • November 05, 2025
  • Review from a verified AWS customer

What is our primary use case?

The primary use case for our company is for deploying applications.

What is most valuable?

The most valuable aspect is for deploying applications.

The ease of use works well and is what I appreciate the most about the solution's most valuable features.

Red Hat Enterprise Linux (RHEL) has helped me to automate my process to mitigate downtime and workloads.

The solution has improved my organization, especially with the ease of deployment, as it's mostly just a better user experience for our users.

What needs improvement?

The challenges that we've had with different servers that don't have access to the internet require an installation, and keeping track of all the different versions on the different deployments is a challenge. I would love a feature that could manage the agent versions.

On the Ansible side, from what I've seen, there are certain templates and playbooks that can be used for specific use cases that I'd like to see in the next release.

For how long have I used the solution?

I've been using Red Hat Enterprise Linux (RHEL) for a couple of years.

What do I think about the stability of the solution?

The stability and reliability of this solution is very good.

In the environments that I work in, I've had no downtime, crashes, or performance issues.

What do I think about the scalability of the solution?

It scales well with our growing needs and organization, and it's been pretty easy to spin up new servers as we require them.

What other advice do I have?

The other users of the solution in my company are probably more on the operation side.

I think it would be suitable for a couple more roles.

I've been made aware of some of the latest announcements that were made today; for a large organization, it takes a while to get there, so we might not be able to realize those for another couple of years, but it seems there are new features that are coming out.

I'm not sure if there was one specific feature that stood out to me today; I'd have to look back at my notes, but it seems there's more functionality that's being offered.

I would rate this review a 9.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Eray L

Has enabled consistent deployments across hybrid environments and supported our shift to web-based infrastructure

  • November 05, 2025
  • Review from a verified AWS customer

What is our primary use case?

My main use cases for Red Hat Enterprise Linux (RHEL) are that previously, I used it on database servers, and right now, we are using them for web servers, JBoss, and JDV servers.

Red Hat Enterprise Linux (RHEL) scales well with the growing needs of my organization because RBC always needs new servers, whether they can be Linux or Windows servers, but mostly we are using Linux since we don't use JBoss or JDV on Windows.

What is most valuable?

Red Hat Enterprise Linux (RHEL) helps me solve pain points because it is very versatile and stable, and we always use it for our new business.

Specifically, I can say that if we have a subscription, we can make installation easily and access repositories easily.

This benefits my organization significantly because Red Hat Enterprise Linux (RHEL) is really useful, very stable, and very versatile.

What needs improvement?

In terms of additional features for the next release, I saw it comes with AI integration, but we don't know the architecture yet. We want to see it first, then we can say. AI will be important for us.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for 15 years.

What do I think about the stability of the solution?

I would assess the stability and reliability of Red Hat Enterprise Linux (RHEL) as nine out of ten.

I have experienced downtime, crashes, or performance issues, but it happens only maybe once a year or something. There is not very much downtime.

What do I think about the scalability of the solution?

I'm not sure if we have expanded our usage at all.

How are customer service and support?

I am very satisfied with the technical support experience; it is very nice.

I would evaluate customer service and technical support as nine. I can give a nine because if we have any problem, we can get a response in a short time, but sometimes it is not the relevant solution; that can happen one or two times in a year, which seems normal.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have not used another solution to address similar needs prior to adopting Red Hat Enterprise Linux (RHEL).

How was the initial setup?

Our deployment model is that RBC is using all of them—on-prem, cloud, and hybrid.

What about the implementation team?

I would describe my experience with deploying Red Hat Enterprise Linux (RHEL) as limited because mostly it is our Linux team working on it. They are the ones deploying it while we mostly are ordering servers and using them.

What was our ROI?

I have not seen an ROI with Red Hat Enterprise Linux (RHEL), as I'm not on the finance side and I'm not calculating it.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing indicates that if you compare it with other operating systems, Red Hat Enterprise Linux (RHEL) is cheaper than them.

Which other solutions did I evaluate?

We are not on the selecting side before choosing Red Hat Enterprise Linux (RHEL) because if you want to use Linux, Red Hat Enterprise Linux (RHEL) is always our first option. We don't check other options.

What stood out to me about Red Hat Enterprise Linux (RHEL) is that I remember Oracle released a Linux for their database installation, but I don't see anybody using that, as we are mostly using Red Hat Enterprise Linux (RHEL).

What other advice do I have?

I prefer Red Hat Enterprise Linux (RHEL) as an operating system.

I'm not sure if Red Hat Enterprise Linux (RHEL) has helped to mitigate downtime and lower risk.

Red Hat Enterprise Linux (RHEL) has improved since version five, then six, seven, right now eight and nine; it always comes with new features, sometimes new application security enhancements. Red Hat Enterprise Linux (RHEL) is improving, and it has improved.

I would assess the knowledge base offered by Red Hat Enterprise Linux (RHEL) as very nice because if we have any problem or error, we can find it easily at the portal.

Nothing is perfect.

My advice to another organization considering Red Hat Enterprise Linux (RHEL) is that I prefer to use Red Hat Enterprise Linux (RHEL) always. I recommend Red Hat Enterprise Linux (RHEL).

I gave this review a rating of 9 out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Zijiang Yan

Provides unified provisioning and monitoring across hybrid environments through an efficient interface

  • November 05, 2025
  • Review from a verified AWS customer

What is our primary use case?

My main use cases for Red Hat Enterprise Linux (RHEL) include maintaining a stack of servers where we perform monitoring, provisioning, certificate provisioning, and checking patch status across the servers.

What is most valuable?

The most valuable feature within my systems is Satellite. The features that I appreciate most on a daily or on-demand basis are those provided by Satellite. This feature benefits my organization by providing provisioning for every instance, as we have approximately 100 instances under Red Hat and another 20 under Ubuntu. Currently, we use a single user interface to control them all.

What needs improvement?

Red Hat Enterprise Linux (RHEL) could be improved by providing end-to-end support for customers because we are seeing that it is more distributed. For all the Red Hat services, we use Satellite, but other services are on the cloud, and some things are hybrid cloud. This means we have multiple platforms to monitor each time. Another area for improvement is the false positives. We have the Red Hat alarm system, and it is good, but it just fires and reports, sending an email every night for us to check our duties. This is really unpleasant for us.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for four years.

What do I think about the stability of the solution?

I have experienced downtime, crashes, or performance issues seldomly. It is good and can solve 80% of problems. Sometimes I seek consultants for help to rebuild the model or to see what the root cause is. Sometimes this problem occurs many times, requiring someone to show up and thoroughly investigate it.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) scales with the growing needs of my organization as it is stable, and I see that with Android development. However, I think it has only increased our usage by 3%. I think it is stable and we will not decommission it, but we still compare the benefits of cloud solutions and the Red Hat solution. I have expanded usage on Red Hat because Ubuntu is an open licensing and very unmanageable, so we are trying to reallocate resources to Red Hat.

How are customer service and support?

I evaluate customer service and technical support as great. My own company has a consultant who is very timely in dedicating support to our services. We can call at any time to seek urgent consultant services. Overall, it is good. We find that rebooting or rebuilding is tough for us. We want to make sure that the service is ready to use, but for some unfortunate situations that happen, we seek 24-hour support to solve the problem as soon as possible. Every second that passes represents a loss for us.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Prior to adopting Red Hat Enterprise Linux (RHEL), we were using Ubuntu, and now it depends on what this product and what this pipeline built initially. If they used Ubuntu at the beginning of the startup, we just use it. We make sure they are up, make sure they are stable, and do not care about anything else. If they use Red Hat, we just keep running with it.

How was the initial setup?

I would describe my experience with deploying Red Hat Enterprise Linux (RHEL) as manageable. It is not out of control. For every server instance, we get notified, and I get an alarm at a very early time, so we can manage to replicate it. This instance has some broken files, which is helpful for the developer to debug and understand it.

When I was deploying Red Hat Enterprise Linux (RHEL), the deployment, particularly the hotfixes, is a real challenge. We have some big instances with the front-end code and back-end code in one service. We have to do this really quickly to deploy hotfixes and implement new features. We need to make sure that the code is consistent across all the services at that time. We can do the Ansible playbook, which is a very good template that we can reuse to replicate the problem.

What about the implementation team?

I have been involved in Red Hat Enterprise Linux (RHEL) upgrades or migrations, as for version upgrades, I have been involved. We still have some Red Hat Linux consultants who support us in doing the migration. I think it is helpful. The seamlessness of the process with the consultant depends on the service difficulty because sometimes everything is hard to ensure that it is correct. It depends on the project size.

What's my experience with pricing, setup cost, and licensing?

I do not touch the pricing and the cost of the solution, but I think compared to some cloud costs, it is good because our team is relying on that. We just make sure that the service is up.

Which other solutions did I evaluate?

The other solutions I considered before selecting Red Hat Enterprise Linux (RHEL) are that in our company, we have two choices: one is Red Hat and one is Ubuntu.

What other advice do I have?

My security requirements and considerations in choosing Red Hat Enterprise Linux (RHEL) include that this is our manager, and we want to have some endpoints tracking any attack and detecting the status of anything broken. My assessment of Red Hat Enterprise Linux (RHEL)'s built-in security and compliance features is that right now, I think it is simply risk reduction. I am just maintaining it. For maintaining compliance, I can say that the first priority is to keep it safe. The second priority is to keep it up. We make sure they are okay, available to use, and available to maintain. For any other new features, we do not require that. We just make sure of these two things. Beyond this point, we are seeking some cloud help.

My upgrade and migration plans to stay current with Red Hat Enterprise Linux (RHEL) are that we need to upgrade it every year, or just when you have a vulnerability, you need to come up with it and upgrade it. From my perspective, we are not doing really timely upgrading because we do not want to disturb the current pipelines.

For the knowledge base offered by Red Hat, such as the Confluence page, it is helpful. For Red Hat Enterprise Linux (RHEL), the knowledge base is helpful. I try to look up and check many of those pages, and they give me detailed ideas on how to implement the system. Sometimes the problem is really unique, and I can get help or try to get support to formalize some questions and help us understand the solutions. I still need to seek a senior consultant's help on migration. Some documentation is outdated.

My advice to other organizations considering Red Hat Enterprise Linux (RHEL) is that if you use Java, you should use it. If you have many massive servers to maintain, a Red Hat solution with the pipeline and Satellite is beneficial. If you have some old legacy systems, you do not have to set up new labor on monitoring. I give this product an overall rating of 8 out of 10.


    reviewer2774913

Centralized access management and certified integration have supported long-term client infrastructure needs

  • November 05, 2025
  • Review from a verified AWS customer

What is our primary use case?

My main use cases for Red Hat Enterprise Linux (RHEL) are extensive, but mostly we utilize it for our clients as a base operating system.Red Hat Enterprise Linux (RHEL) solves pain points related to security patching and support.Security requirements for choosing Red Hat Enterprise Linux (RHEL) in the cloud depend heavily on the client's business. For some clients, we don't have any special regulation, but for domains such as oil and gas, there are very strict security requirements that we must meet. In most of the current products, we can find the appropriate and certified product for our clients.

What is most valuable?

The features of Red Hat Enterprise Linux (RHEL) I appreciate most are centralized account management and SSO. The integration of SSO features, particularly with Azure Active Directory, benefits our organization greatly because it is very easy to grant appropriate access to the operating system.Red Hat Enterprise Linux (RHEL) has helped to mitigate downtime and lower risk.

What needs improvement?

I don't believe there are any additional features that should be included in the next release.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for more than ten years.

What do I think about the stability of the solution?

What works well for me is that it is pretty stable over the years, and I don't face many challenges with it.I have not experienced any downtime, crashes, or performance issues.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) scales well with the growing needs of my organization.

How are customer service and support?

I evaluate customer service and technical support as brilliant.I regard that support as pretty good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

While I sometimes use other solutions, we are not limited to Red Hat Enterprise Linux (RHEL), and for some cases, we use Canonical products. A long time ago, we used SUSE, but not recently.

How was the initial setup?

I would describe my experience with deploying Red Hat Enterprise Linux (RHEL) as easy.Managing Red Hat Enterprise Linux (RHEL) systems from a central management console is a form of centralized management.I am satisfied with that centralized management console.

What was our ROI?

I have seen ROI with Red Hat Enterprise Linux (RHEL).

Which other solutions did I evaluate?

When selecting Red Hat Enterprise Linux (RHEL), the other solution I considered was Canonical, which is direct competition at the operating system level. However, Red Hat provides a more complete integration between the operating system and platforms.What stood out to me in my evaluation process was how easy it is to integrate Red Hat Enterprise Linux (RHEL) into the existing IT processes of our clients, which is the main driver for us as cost concerns are not my focus. Maintaining security patching and support over the long term is also crucial for enterprise clients.

What other advice do I have?

I have expanded usage of Red Hat Enterprise Linux (RHEL) for myself and my clients.My advice for other organizations considering Red Hat Enterprise Linux (RHEL) is that if you are talking about long-term solutions, you need to choose a base infrastructure that is supportable for a long time.I would rate Red Hat Enterprise Linux (RHEL) overall as a nine out of ten.


    reviewer2774874

Has helped reduce downtime for telco workloads and simplified patch management through automation tools

  • November 05, 2025
  • Review from a verified AWS customer

What is our primary use case?

My main use cases for Red Hat Enterprise Linux (RHEL) are telco applications.

What is most valuable?

Red Hat Enterprise Linux (RHEL) helps me solve my pain points with support.

I manage my Red Hat Enterprise Linux (RHEL) systems using Red Hat Satellite, which helps me a lot to manage the new patches we integrate, making our job very easy.

The upgrade or migration process for Red Hat Enterprise Linux (RHEL) is acceptable. Migrating from Red Hat 7 to 8 was somewhat complex; however, 7 to 9 and 8 to 9 migrations are acceptable. While we have not yet migrated from 9 to 10, we have a plan and I registered for a session on Red Hat 10 today, so we are planning to migrate all our Red Hat 6 servers in production to 9 and 10.

I assess Red Hat Enterprise Linux (RHEL)'s built-in security features, including SELinux and Pacemaker, by saying these two features help considerably to manage and keep the system secure. On top of that, we are using firewalls, so we feel very confident without worrying about the future.

Red Hat Enterprise Linux (RHEL) helps to mitigate downtime and data losses since we use the Pacemaker cluster, which helps considerably. As a Telco, we cannot tolerate downtime issues.

What needs improvement?

From a business perspective, Red Hat Enterprise Linux (RHEL) is high in price, which has made our management less interested recently, not because of instability. However, sometimes we try to adapt some open-source alternatives such as Rocky Linux.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for 15 years.

What do I think about the stability of the solution?

I assess the stability and reliability of Red Hat Enterprise Linux (RHEL) as nine out of ten. I have not seen any limitations of Red Hat Enterprise Linux (RHEL) yet.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) scales very well with my organization.

How are customer service and support?

I evaluate customer service and technical support as a six out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

I did not face challenges in deploying Red Hat Enterprise Linux (RHEL) on-premises or on the cloud since I was very enthusiastic about it. I started learning Red Hat Linux back at university about 6, 7, 8, or 9 years ago, and a number of people were also interested at that time, so I did not see any challenges for using or adopting it.

What about the implementation team?

I have been involved in upgrading Red Hat Enterprise Linux (RHEL) on-premises and tested something in the cloud, but it is not in production. On-premises, we are performing upgrades almost every day.

We are already using Red Hat Satellite and Ansible, which we have in place. Probably in the future, we will consider VMware, but I do not have a specific plan for that right now.

What was our ROI?

As an engineer, I cannot calculate the ROI in Red Hat Enterprise Linux (RHEL), but management has all the visibility, and they are getting the ROI while we are satisfied with that.

What other advice do I have?

What stands out to me in the evaluation process for Red Hat Enterprise Linux (RHEL) is that it is positive.

My advice to other organizations looking to use Red Hat Enterprise Linux (RHEL) is that they should use it. Everything is acceptable with Red Hat Enterprise Linux (RHEL) because patching is available and management is available, so I do not think anything additional is needed from a basic standpoint. I gave this review a rating of 9 out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Dani Blanco Coto

A robust operating system offering helpful insights and automation for building images

  • September 26, 2025
  • Review from a verified AWS customer

What is our primary use case?

My use case for Red Hat Enterprise Linux (RHEL) is for dockerization; I use it for Docker or Postman. We use it for microservices, for example, to install JBoss and deploy some applications and pipelines for processes such as CI/CD. A summary of what I do includes microservices for applications such as Tomcat or JBoss, or for microservices in Postman, and installing Jenkins and launching pipelines.

How has it helped my organization?

Red Hat Enterprise Linux (RHEL) has helped reduce downtime and lower risks for me. There are rarely crashes or errors.

Image Builder or system roles feature is beneficial because it is a feature that allows you to create small images for what you need. With these images, you can go to a registry or whatever with VMware or KVM, and you can deploy them very quickly and efficiently. I tested it because it's better than having to install another machine all over again and losing much time. With Image Builder, you can create a small image tailored to your necessities. It is a good solution; you have to embrace automation, and the Image Builder helps you automate the creation of servers and images.

What is most valuable?

I appreciate all the Red Hat products available and the support provided when encountering any issues or needing help. You can open a case, and they answer very quickly.

The other reason is it is a very strong OS for your needs. For example, I work in a banking system and in a financial system, and all kinds of products that you have—the problems may come from development, not from the server or machine.

In the knowledge base of Red Hat Enterprise Linux (RHEL), I can find everything I need. I don't have to go elsewhere. There are some videos with practical advice, all in one place, and all for free. I'm very happy with this kind of resource and knowledge base.

I find Red Hat Insights very helpful and beneficial. In all IT departments worldwide, I find it important because when I call my colleagues or other companies, this is a very significant feature. Insights gives many opportunities, particularly regarding security, and provides more facilities to improve security in your servers. In my opinion, the most important security feature in Red Hat Enterprise Linux (RHEL) is Red Hat Insights. When you use Red Hat Enterprise Linux (RHEL), you can install an agent in your Linux, and this agent runs on your Linux and gives you all the CVEs or security issues you have. For me, as an administrator, this is very helpful because with minimal clicks, I have the solutions and instructions on how to solve them. You only need to connect to Red Hat, and they provide a deployment, scan your machine, or all machines with Ansible, and give you a summary of your vulnerabilities, and you apply the solutions they provide.

What needs improvement?

The areas that have room for improvement in Red Hat Enterprise Linux (RHEL) include having more case bases and possibly more forums or places. A community that is not just informal but rather official could be beneficial. Everything else is good.

I would suggest improving compatibility. Sometimes I find that Red Hat is not aligned with the rest of the world. They create their own solutions, such as Docker, Podman, Kubernetes, and OpenShift, which can be better than what others offer. This can be both good and bad, depending on the situation. On the positive side, their innovations can enhance the overall quality of the company’s offerings. On the downside, when you need certain images or components that deviate from industry standards, it can become confusing. I find it difficult to understand why they choose to differentiate themselves from the rest.

For how long have I used the solution?

I have been in IT for 24 years, working with Linux and Red Hat Enterprise Linux (RHEL) for about 10 years.

What do I think about the stability of the solution?

I would rate the stability of Red Hat Enterprise Linux (RHEL) as a nine out of ten.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) is scalable for my business. It is very important, and I cannot imagine working without it.

How are customer service and support?

I would rate the technical support of Red Hat Enterprise Linux (RHEL) as an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have worked with Ubuntu and SUSE, but I prefer Red Hat Enterprise Linux (RHEL) because the support is better than others. All solutions, how the machine or OS works, and all the other products, for example, OpenShift, I appreciate. I feel very comfortable with Red Hat Enterprise Linux (RHEL) because it is a solution based on CentOS and Fedora, and since my early career, I studied and learned in this distribution.

How was the initial setup?

The deployment of Red Hat Enterprise Linux (RHEL) is very easy.

What was our ROI?

Red Hat Enterprise Linux (RHEL) has saved me about 40% to 50% time.

What other advice do I have?

I would recommend Red Hat Enterprise Linux (RHEL) to other users; it depends on the company size. For medium and bigger companies, it is necessary because all the components needed, such as support and stability, are available. I cannot help much with the pricing because I do not work with licenses; this comes from another department. I discuss with my boss about how many machines or servers we need, and they coordinate with the commercials. I do not have information about whether it is cheaper or expensive, but I hear that they are very comfortable depending on how you deal with them.

I would rate Red Hat Enterprise Linux (RHEL) an eight out of ten.