What do you like best about the product?

The best part about the Skybox platform is that we can integrate multiple firewalls of different vendors and manage them from a single dashboard. Suppose any organization uses different firewall vendors like Palo Alto, CheckPoint, Fortigate or any other. In that case, we can add them to the skybox dashboard and see what rules are made on the, which rules are duplicates, which policy is redundant and several other use cases. Tracking individual rules on each firewall is very difficult, and skybox helps in this by giving a centralized view of all the policies made. We can also add our network devices running in the organization. Skybox automatically prepares a network map showing the connected devices and their network route.

What do you dislike about the product?

The solution is very costly, and large enterprises mainly purchase it. If any organization uses three to four firewalls, this solution is not meant for them. Also, the deployment part is challenging because no proper documentation is available on the website. The TAC team is slow to respond, and they do not provide immediate resolution to the problem. In the first two-three meeting, they simply collect logs, which can be critical if we work in any bank environment because the issue needs to be resolved immediately. Upgrades are released after a long time.

What problems is the product solving and how is that benefiting you?

We are using the skybox platform for our firewall rules optimization and to keep track of the changes made to them. Features like the change manager and firewall assurance of skybox are fantastic, and we mainly use them. Earlier, we kept many staffs for handling the firewall because all belonged to different vendors. It was hard to manage, but after skybox implementation, the work became manageable, and we also reduced the staff size; hence we have a good ROI and profit. Skybox delivers what it promises, which is incredible.