What do you like best about the product?

It allows us to reference permission check out links directly, allowing for auto reponses to our users and freeing up time for our internal support to work on other things.

Implementation and continued set up of new applications, permission groups, and editing workflows on the fly is very easy.

By utilizing Entitle, we can empower our users to search out the permissions changes themselves, and retain least amount of access in very sensitive areas.

What do you dislike about the product?

Availability can be a concern, after hours approval flows that rely on direct individuals can mean that requests sit for potentially hours before repsonse.

What problems is the product solving and how is that benefiting you?

Entitle is allowing us to treat security of sensitive environments in a more limited capacity, leaving fewer users with permanent higih level access. It also is allowing us to keep license costs low by putting timed checkouts on high cost licensing, putting them back into the pool for another user to request the next day, days, weeks or more later.

We also put together groups of access bookmarks to allow users to click right into the templated request type they need. They can still search out additional types, but the links allow them to self serve easier and free up time from our internal support being asked for permission to X application.