My main use case for Keeper Enterprise Password Manager is as a password manager for both professional and personal use, and I am also a platform admin.

On a daily basis, I use Keeper Enterprise Password Manager to provide support to MSPs to implement Keeper Enterprise Password Manager for them and especially for their clients, which includes training, giving best practices, discussing the strengths and weaknesses of the product, and explaining how to use it professionally as well as how to deploy it for their clients.

The best features that Keeper Enterprise Password Manager offers include multiplatform integration, ease of administration of the product for admins and therefore also for MSPs, and ease of use for end users.

The multiplatform integration and ease of administration of Keeper Enterprise Password Manager help me concretely in my daily work by allowing users to access their passwords on their PC, Mac, smartphone, and from the Internet, while the very granular access rights allow us to restrict the use of certain passwords, sharing, and external access to specific people, which significantly increases the level of security.

Keeper Enterprise Password Manager has had a positive impact on my organization by allowing us to deploy it to the teams fairly quickly and especially to have good user adoption within the teams thanks to its ease of use.

In my opinion, Keeper Enterprise Password Manager could be improved by allowing the creation of templates, basically role templates, that we could deploy to other clients without having to go through the Commander CLI, but rather through the graphical interface.

I chose the score of 8 specifically for Keeper Enterprise Password Manager because it could improve on alert management, online help which is not in French and can cause problems in our French-speaking market, and the fact that templates cannot be applied without going through the Commander CLI.

I have been using Keeper Enterprise Password Manager for about a year.

I evaluate the stability of Keeper Enterprise Password Manager as quite good, having noticed only one outage that lasted a few minutes, so I am satisfied with the reliability and access to the product.

I rate the scalability of Keeper Enterprise Password Manager as very good, and I consider that to be one of the product's strengths, allowing us to manage a large number of users via roles with quite interesting granularity.

I find the customer support of Keeper Enterprise Password Manager to be extremely responsive and very effective; I have had to deal with them only a few times, but each time the answers were relevant and perfect.

As of today, I would give the customer support of Keeper Enterprise Password Manager a 10.

Positive

Before choosing Keeper Enterprise Password Manager, we evaluated Password Boss and tested the big players on the market, including 1Password and LastPass.

I preferred Keeper Enterprise Password Manager over Password Boss and other solutions tested on the market primarily because of the reliability of the product.

I did not encounter any particular difficulties when setting up or deploying Keeper Enterprise Password Manager in my organization or at my clients.

I have noticed concrete results such as time savings for end users to log in, use it, and fill in passwords, and in terms of security, the BridgeWatch module allows us to have fairly advanced dark web monitoring and the alert management module enables us to create alerts for ourselves on certain types of events, which has clearly increased the level of security for our clients.

The most important criteria in choosing Keeper Enterprise Password Manager over another solution include having a multi-tenant console allowing management of different clients, that the solution is full SaaS, and that integration with other tools is possible, along with the user experience.

My advice to a company considering adopting Keeper Enterprise Password Manager is to clearly define user roles in order to reduce the attack surface as much as possible, ensuring that people who are, for example, interns, do not need to share passwords externally and do not need access to those passwords from outside, and to be very clear about the password strategy they want to implement. I gave Keeper Enterprise Password Manager an overall rating of 8.

We use the solution for password management and sharing passwords. It's mainly for password security. 

I like the tool's keyword editor and SSO. 

Keeper does not provide password management for mobile apps. 

I have been working with the solution for a couple of months. 

We haven't faced any downtime. 

Keeper is scalable and we have about 500 users for it. We use the product daily. At least 150 people use it extensively daily. 

The tool's setup was easy and we have deployed it on the cloud. The deployment was quick and we completed it in less than a week. We have two teams one in the US and another in India. We first implemented Keeper in the US, got feedback, and then implemented it in India. The overall deployment took about four months to complete. 

I would rate Keeper an eight out of ten. It had all features that we wanted. The time taken for scaling up and knowledge transfer was zero.