My main use case for Conga Sign so far is to send documents to our merchants. A quick specific example of a document I've sent to my merchants using Conga Sign is the terms and conditions.
Conga Sign API
CongaExternal reviews
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Digital signatures have replaced manual processes and save significant time for merchant documents
What is our primary use case?
What is most valuable?
Conga Sign offers ease of operations as one of its best features from my brief experience. Conga Sign's ease of operations comes from its speed. Conga Sign has positively impacted my organization by eliminating a lot of overhead, and we could move our applications. The kind of overhead that has been eliminated includes manual signatures.
What needs improvement?
Everything is satisfactory based on my initial experience. However, different languages would be a needed improvement.
For how long have I used the solution?
I have been using Conga Sign for five years.
What do I think about the stability of the solution?
Conga Sign is stable in my experience so far.
What do I think about the scalability of the solution?
Conga Sign's scalability is good from what I've seen or expect.
How are customer service and support?
Customer support looks good to me; I have had no interactions with them yet.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
This is my first solution; I did not previously use a different solution before Conga Sign.
How was the initial setup?
I purchased Conga Sign through the AWS Marketplace. My experience with pricing, setup cost, and licensing could be better.
What was our ROI?
I have seen a return on investment; I save a lot of time. I cannot really estimate how much time I'm saving now compared to before using Conga Sign.
What's my experience with pricing, setup cost, and licensing?
I would have liked to see a 20 to 25% reduction in price with the pricing, setup cost, or licensing.
Which other solutions did I evaluate?
I did not evaluate other options before choosing Conga Sign.
What other advice do I have?
My advice to others looking into using Conga Sign is to use it to reduce time overhead. My company has a business relationship with this vendor other than being a customer; we are partners. I find this interview good and do not think anything should change for the future. I am providing this review a rating of 10.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
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