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External reviews

161 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Ramon C.

Discovering peace of mind with Sophos MDR a positive experience.

  • March 14, 2024
  • Review verified by G2

What do you like best about the product?
Sophos MDR offers a comprehensive, managed solution for cyber threat detection and response, providing organizations with the protection and peace of mind needed to meet today's security challenges.
What do you dislike about the product?
Language barriers with the support team, which could impact the effectiveness of threat response and issue resolution.
What problems is the product solving and how is that benefiting you?
It solves threats and security problems with good detection and response, which benefits us among many things by minimizing the impact on the business and helping to comply with regulatory requirements.


    Som Dutt S.

Sophos MDR Review

  • March 10, 2024
  • Review provided by G2

What do you like best about the product?
Sophos provides advanced level of threat prevention required for organisations in managing daily activites. It has good customer support which reviews settings and configurations for endpoint regularly and making sure it is running at peak point without any issues. It is is easy to use and has quick response to potential threats and detailed description of problem helping in taking measures to remove it. Responses are received on email so do not have to implement any other solution to manage threats. Easy to implement this and as frequency of use is daily and can be integrated with other reporting tools
What do you dislike about the product?
There is no downside to this tool hence there is no dislike for Sophos MDR
What problems is the product solving and how is that benefiting you?
Due to growing Ransomeware attacks Sophos MDR is very beneficial to manage threatds. Tool share very prompt and timely responses on mail which helps in managing threats easily.


    Johnny L.

One of the best MDR I have tried

  • March 05, 2024
  • Review verified by G2

What do you like best about the product?
Effectiveness against threats and new risk of security
What do you dislike about the product?
The logs could be improved since they do not detail some events, making analysis difficult.
What problems is the product solving and how is that benefiting you?
Detect new threats and prevent their spread in our environments


    Computer & Network Security

High End - Complete Solution

  • March 04, 2024
  • Review verified by G2

What do you like best about the product?
Easy to install, excellent partner support, and Cyber Insuranse included
What do you dislike about the product?
Some times you cannot have the total control of quarantined files, there is no repository for them. For example you cannot copy/donload an infected quarantined file for further investigation without white list it before for auto resolve.
What problems is the product solving and how is that benefiting you?
It gives a lot of information for eavluation, mitigation and forensic in case of an attack ot data breach.


    ChandraSekhar E.

Best Cyber Security Tool

  • March 04, 2024
  • Review provided by G2

What do you like best about the product?
Enabled Sophos MDR is it can detect more threats than security tools can identify on their own and Identify the root cause of threats to prevent future incidents.
What do you dislike about the product?
Yeah some potential Downsides are there here are few
1. Cost
2.False Positives like any detection system or Sophos MDR it generating fasle Positives alerts to users to potential threats that turns out to be benign and may lead to alert fatigue amoung security personnel
What problems is the product solving and how is that benefiting you?
Sophos MDR helps organization detect and response to cybersecurity threats in real time and improving overall security posture and reducing the impact of any attacks


    chandan s.

Proactive Threat Monitoring & 24/7 Security Operations Center

  • March 03, 2024
  • Review verified by G2

What do you like best about the product?
Easy to use and manage the endpoints.
Threat hunting with one click threat details report.
Endpoit encryption
Mean time for detection, prevention and alerting
Ease of implementation
customer support
What do you dislike about the product?
Integration with thirparty tools is difficult
What problems is the product solving and how is that benefiting you?
Endpoint security, threat hunting and monitoring
Stop data exfliteration blocked external ports
Encryption of disk
malicisous application blocking


    Greg F.

Sophos MDR is good choice for small to large enterprises

  • March 02, 2024
  • Review provided by G2

What do you like best about the product?
Sophos MDR excels with proactive threat detection, 24/7 monitoring, expert incident response, reduced false positives, and scalable, integrated security.
What do you dislike about the product?
concerns with Sophos MDR include cost, customization limits but with guidance and knowlege you can find what works for you.
What problems is the product solving and how is that benefiting you?
reducing the risk of security breaches, minimizing the impact of incidents, and ensuring a proactive defense against evolving cyber threats.


    Computer Software

Perfect next gen threat detection software

  • March 01, 2024
  • Review provided by G2

What do you like best about the product?
24/7 Security op center (SOC)
Incident response capibility
Compatibility with existing tools
Expert led threat hunting
What do you dislike about the product?
Admin portal complexity
Device isolation time
What problems is the product solving and how is that benefiting you?
Expert led threat monitoring ensures 24*7 coverage.
Health checks
root cause analysis


    Rahul M.

Review for Sophos MDR

  • March 01, 2024
  • Review provided by G2

What do you like best about the product?
Incident response, 24/7 service and threat hunting
What do you dislike about the product?
Nothing as such observed till date as disadvantage
What problems is the product solving and how is that benefiting you?
Action once threat is detection also notifying user/administrator


    Rahul R.

Sophos MDR: Ease of Integration and Proactive Monitoring of Realtime Threats

  • March 01, 2024
  • Review provided by G2

What do you like best about the product?
Ease of integration with Sophos or non-Sophos third-party tools, like Firewall, email, Endpoint Security Solutions, etc.

Also, it provided a well-managed real-time monitoring of threats and a comprehensive solution against each threat triggered.
What do you dislike about the product?
Detailing of events in terms of investigating alerts could be deeper and Event types for a report can be made customizable.

Technical support sometimes takes a lot of time only to connect with the engineer.
What problems is the product solving and how is that benefiting you?
24*7 comprehensive and reliable monitoring of our infrastructure, realtime detection of threats, and taking proactive action on or before any threat.

While in the traditional solutions, there was a lack of third-party integration, Sophos MDR helped us to resolve that issue in one go.