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A must have for sales rep teams

  • By Andrew B.
  • on 02/25/2025

What do you like best about the product?
- Ease of use
- Great repository for all prospect/customer calls
- Decent summarization of calls (leverages ML well)
- UI is very appealing
- Integrates pretty well with Salesforce, Dialers
What do you dislike about the product?
- Summaries can be inaccurate without technologies like RAG to leverage more internal terms like specific technologies we sell and sell against.
- Needs a bit more innovation, feels like not much has changed since I started using Gong 2 years ago.
What problems is the product solving and how is that benefiting you?
- Recording data, conversation intelligence

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