Gong is very relaible when it comes to recording calls.
What do you like best about the product?
I like that the calls are easily found, and the summaries and transcripts are accurate.
What do you dislike about the product?
If you book a call and go on the call right away, it may not be recorded.
What problems is the product solving and how is that benefiting you?
It automatically records all calls, ensuring that no important details are missed. These recordings are intelligently organized and categorized by clients, making it easy to locate specific conversations whenever needed. Additionally, the system provides highly accurate transcripts, allowing me to quickly review discussions without having to rewatch the entire call. In most cases, the transcripts are so precise that I can rely on them entirely, saving time and streamlining my workflow.
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