We provide a hosting platform on which internal business applications will want to host their applications. Depending on what our internal app teams want to use to host their applications, some may want to host on Red Hat Enterprise Linux (RHEL). These are the main use cases that we deal with - app teams hosting their applications in our hosting platform for internal use.

From a consumer preference perspective, we have folks who prefer options for teams to host their environments in the cloud. It feels there is more security with the product and more configuration customization that app teams appreciate. Certain vendors require that Red Hat Enterprise Linux (RHEL) specifically be used, which helps in those cases.

Red Hat Enterprise Linux (RHEL) provides a certain base set of security features and capabilities that we have found other flavors of Linux do not provide or are required by governmental agencies to meet CMMC controls. The security controls that go above and beyond other types of Linux, along with the manageability from an enterprise perspective, make it valuable.

One of the pain points we have found is that for Windows systems, it is pretty easy to domain join those in a federated model. It seems we have to either have a third-party product or it is not quite as straightforward to domain join Linux OSs. This would be something that could potentially be smoother in the future.

The knowledge base would be more helpful if it was more easily searchable. There might be opportunities to leverage AI for being able to search the knowledge base and articles more effectively.

We have been using the solution for about 12 years now.

Compared to other OSs, stability has been solid.

It has scaled very well. We have not experienced any scaling issues from our perspective.

I have not had to directly engage customer support. Mmy team has not provided any issues or complaints when they have had to reach out to support.

Positive

We tried using CentOS type Linux or Amazon Linux. However, Red Hat Enterprise Linux (RHEL) checked the compliance and security features much better than those product offerings.

We have been actively moving systems from on-premises into the cloud since 2017, including moving Red Hat Enterprise Linux (RHEL) versions to newer versions in the cloud.

It is pretty easy to deploy. The main challenge is domain joining it at the end, however, we have not had many issues with getting things STIG hardened, which is welcome when it comes to the OS itself.

We are deploying everything via automation using the Ansible product. Everything is deployed leveraging Ansible, and we have a desired state config post-deployment that provides post-permission hardening.

Based on our latest agreement, we are seeing cost savings and optimizations.

I wasn't too involved in those discussions. For the most part, our sourcing team carried the heavy burden of negotiating the licensing agreements and similar matters.

Depending on your use case and compliance requirements, take a good look at all the different flavors of Linux and you will probably recognize that Red Hat Enterprise Linux (RHEL) is going to check the boxes much smoother and easier than some of the other versions or implementations. It will save time. 

On a scale of one to ten, I rate this solution a nine.

Positive

I have been using Red Hat Enterprise Linux (RHEL) on and off for at least 10 years, as I've changed many companies. My main use cases for Red Hat Enterprise Linux (RHEL) are mostly on the server-side for deployment.

The features of Red Hat Enterprise Linux (RHEL) that I most appreciate are the inbuilt commands and the packages that come with it, which are pretty helpful for us, as we usually deal with a lot of shell scripting. These features benefit my organization by allowing us to write cron jobs and related tasks.

I don't have much to say about how Red Hat Enterprise Linux (RHEL) can be improved.

I have been working in my current field for 20 years.

Red Hat Enterprise Linux (RHEL) helps me solve the pain point of periodically needing to keep it updated, but apart from that, it's very stable, which is one of the best things about it. We have already expanded usage.

Red Hat Enterprise Linux (RHEL) scales very well with the growing needs of my organization, and within on-prem, it's very easy to scale it, so we've never had any problems. The process has been smooth; even on-prem, it's all automated, and we are using OpenShift, so using that software makes it very easy to scale.

I evaluate customer service and technical support from Red Hat Enterprise Linux (RHEL) as very good; I have personally called customer support and was surprised at how easy it is to get a hold of someone. It was easy for them to come to a solution.

Positive

Prior to adopting Red Hat Enterprise Linux (RHEL), my company was using different Linux environments before moving to RHEL, although mostly the companies that I've worked in have always used Linux for deployment.

The deployment model for Red Hat Enterprise Linux (RHEL) includes both on-premise and cloud, as we are using OpenShift for on-prem and cloud also.

We have our migration and upgrade team which manages Linux; as soon as the new, stable version of Linux becomes available, we try to update our Linux version to the latest.

I have seen a return on investment with the solution; in our team, we have noticed that the cost doesn't increase drastically, and it's a very stable product, although this is not my domain since mine is very specific, mostly development.

Before selecting Red Hat Enterprise Linux (RHEL), my company considered different Linux environments, as I have worked in Fedora, Red Hat, and Ubuntu, but I feel most companies now are adopting or going with RHEL due to its stability and better pricing; again, this is not my domain, I can just surmise.

My advice to other organizations considering Red Hat Enterprise Linux (RHEL) is to go for it, as it's a pretty stable product. On a scale of 1 to 10, I would rate Red Hat Enterprise Linux (RHEL) overall around an 8.

My main use case for Red Hat Enterprise Linux (RHEL) at work involves using the EKS Kubernetes cluster on AWS, which is hosted on managed nodes based on Red Hat Enterprise Linux (RHEL) 9.4.

On a daily basis, I manage these nodes, execute commands to check connectivity, investigate network issues, and gather metrics such as CPU and RAM usage. Red Hat Enterprise Linux (RHEL) is integral to my daily work, as I regularly log into these nodes to execute commands, check network issues, and monitor capacity.

One of the best features Red Hat Enterprise Linux (RHEL) offers is the premium support, which is particularly noteworthy in version 9.4. If we encounter an issue, we can contact the support team anytime, and a technical support representative works with us to find the root cause. The support team helps us find and solve issues quickly and effectively.

While many features in Red Hat Enterprise Linux (RHEL) are common to all Linux distributions, RHEL stands out due to its vast community and comprehensive feature set. Red Hat has the largest market share among Linux distributions, and its exceptional support distinguishes it from other distributions. Additionally, it is renowned for its stability, security, ease of use, and community engagement.

Red Hat Enterprise Linux (RHEL) has positively impacted our organization by improving our environment, enhancing security, and enabling the implementation of best practices. We chose RHEL 9.4 for its stability, security, and excellent support. When running our Kubernetes cluster on AWS, RHEL proves to be an excellent choice for deploying our applications in a secure environment.

Using Red Hat Enterprise Linux (RHEL) 9.4, we enhance our security through features such as SELinux, which significantly improves our environment's security and stability. We have used RHEL-based nodes since the inception of our organization and the My Vodafone app project in Greece, contributing to improved security, performance, and stability throughout our operations.

The primary area for improvement in Red Hat Enterprise Linux (RHEL) relates to accessibility and training resources rather than the operating system itself. Red Hat should provide more training opportunities and make learning materials more accessible to users and customers.

Specifically, the documentation should be more accessible, and Red Hat should consider offering free training or virtual machines beyond just ISO files. A free virtual machine on the cloud would be valuable for people to try and become familiar with RHEL, as installing a virtual machine from an ISO can be complex. A pre-installed RHEL virtual machine would make it easier for people to learn and experience the distribution.

I rate Red Hat Enterprise Linux (RHEL) eight out of ten because while it's an excellent score, there is room for improvement in accessibility. Unlike other distributions such as Ubuntu or Arch Linux that are readily available, Red Hat should create more opportunities for users to try their system through easily accessible virtual machines on their website or other public platforms.

I have been using Red Hat Enterprise Linux (RHEL) for eight years, starting before my career as a DevOps and system admin engineer.

The scalability of Red Hat Enterprise Linux (RHEL) for my organization is exceptional, and it handles growth and increased demand effectively. The support system particularly enhances its scalability capabilities.

The customer support of Red Hat Enterprise Linux (RHEL) deserves a perfect 10 out of 10, as it is one of the most valuable aspects of the system.

Positive

I did not use a different solution before Red Hat Enterprise Linux (RHEL). We started with RHEL 7, upgraded to 8, and are now using version 9.4.

The pricing, setup cost, and licensing process for Red Hat Enterprise Linux (RHEL) is straightforward, and I have not encountered any challenges in conducting these operations.

My advice for others considering Red Hat Enterprise Linux (RHEL) is to strongly consider it as one of the most secure, stable, and efficient options compared to other distributions. I have always chosen RHEL as my first choice without evaluating other options. I rate this solution 8 out of 10.

Related to stability, security, and reliability, the absolute bedrock of Red Hat Enterprise Linux (RHEL) is that it uses rigorously tested, mature software versions. While not always the latest, this ensures zero unexpected changes, which is critical for systems that must run for years without failure. The security hardening includes tools such as SELinux, FirewallD, and SCAP.

I previously used Ubuntu workloads because they were a good option for another company. When talking about Linux or Unix environments, there are many open source options such as CentOS or Ubuntu that differ from Red Hat Enterprise Linux (RHEL).

In most cases, the workloads are running in AWS. We are natively performing and invoking the instances by auto-scaling group primarily on EC2 instances, some of Fargate, ECS, or Fargate workloads, and that is where I experiment with Red Hat Enterprise Linux (RHEL).

I am working mostly in cloud environments, but also on-premise. My work includes various DevOps and operation tasks such as provisioning, automating with Terraform and Ansible, performing patching tasks, troubleshooting web services, and other infrastructure tasks per day.

We are using Red Hat Enterprise Linux (RHEL) in all our production workload environments, particularly in cloud adoption for AWS. We have very useful features from the marketplace for AWS that help us optimize our current workloads.

Regarding core Red Hat Enterprise Linux (RHEL) and infrastructure optimizations, we utilize performance profile tuning and IDM profiles for database heavy marketplace back-end. We use throughput performance or latency performance for mixed workloads, deploying specific tune profiles with pre-configured kernel parameters. The system includes kernel parameters tuning, file systems to optimize virtual memory settings, and XFS by default for Red Hat Enterprise Linux (RHEL). Security enhancements include SELinux enforcement with custom policies. For architectural and application optimizations, we use containerization with Podman for Kubernetes workloads and orchestration with OpenShift with Kubernetes.

The workloads primarily run in AWS. We are natively performing and invoking the instances by auto-scaling group on EC2 instances, some of Fargate, ECS, or Fargate workloads, and that is where I experiment with Red Hat Enterprise Linux (RHEL).

I have been using Red Hat Enterprise Linux (RHEL) for about two years.

Red Hat Enterprise Linux (RHEL) is really stable. I have not experienced any downtime related to workloads or operating system issues so far. Regarding scalability, it has been rational, though I do not have extensive experience with particular use cases. The experience has been smooth overall.

The customer support is excellent. I reached out to them once about a monitoring matter, and the attention was really good. My rating would be nine out of ten.

Positive

The setup was very easy. While I am not in the finance department or performing license management, I believe it is really easy to use. I am not currently in charge of budget strategy, so I cannot provide detailed information about that matter.

I would recommend Red Hat Enterprise Linux (RHEL) for production workloads in AWS or any cloud environment. In my case, it is AWS, and I have practical experience with critical workloads in on-premises solutions. The experience has been good, and I would recommend Red Hat Enterprise Linux (RHEL) to other customers or partners.

My company is a Red Hat partner. I was offered a gift card for providing this interview.

I use other tech products such as Scalr for FinOps in cloud environments, Splunk for monitoring, and AWS Backup for native cloud backup solutions.

The overall rating for Red Hat Enterprise Linux (RHEL) is 9 out of 10.

I am working on a Cloud Infra project in which many analytics applications are hosted on Cloud Infra, and their applications are hosted on Red Hat Enterprise Linux (RHEL).

The applications are customer-facing and mainly focus on analytics regarding an automotive company.

The experience with pricing, setup cost, and licensing for Red Hat Enterprise Linux (RHEL) was pretty smooth, as we can subscribe the servers from the RHEL portal.

We use Red Hat Enterprise Linux (RHEL) on both on-premises and public cloud.

One of the best features of Red Hat Enterprise Linux (RHEL) is that it is lightweight and it is the industry standard.

Whenever I start the servers, they switch on very fast compared to other Linux servers.

We can deploy clusters in Red Hat Enterprise Linux (RHEL), and we can scale up and scale down our infrastructure with the help of the RHEL server.

The subscription model and vendor support are also good. We can subscribe our servers to RHEL so that we can get the packages installed for our project-related dependencies.

Red Hat Enterprise Linux (RHEL) has positively impacted my organization. The speed of the applications has improved after deploying them on RHEL.

Whenever we face an issue and need to reboot the server, it comes up very fast compared to other servers, and it has improved the latency of our applications.

Time has been saved since using Red Hat Enterprise Linux (RHEL), and the application performance has improved after using it.

There should be some automation for patching the servers in Red Hat Enterprise Linux (RHEL). Patching in the sense that automatically, whatever servers we need, we can patch them using a utility present inside RHEL.

It is stable, but compared to Red Hat Enterprise Linux (RHEL), Ubuntu is more stable for Kubernetes and Docker-related applications. If improvements can be made in RHEL so Docker and Kubernetes-based applications can be deployed more easily, that would be great.

I have been using Red Hat Enterprise Linux (RHEL) for the past six months.

Red Hat Enterprise Linux (RHEL) scales up very easily, and RHEL vendor support is also good; it has helped us many times.

We are using Red Hat Enterprise Linux (RHEL) from the start; we can see that RHEL provides good vendor support and bug fixes.

Positive

We did not evaluate any other options before choosing Red Hat Enterprise Linux (RHEL).

I can see more improvements can be added to Red Hat Enterprise Linux (RHEL). They provide many certifications such as RHCE and RHCSA which are very important for learning Linux, learning about automation, and deploying the servers in the cloud.

The architect-level certifications are very important. The customer support for Red Hat Enterprise Linux (RHEL) rates around an eight.

Red Hat Enterprise Linux (RHEL) is a great platform to learn Linux. Red Hat provides many certifications such as RHCSA, RHCE, and RHCA, which is architect level.

RHCA is an architect-level certification through which you can learn Ansible and many automation-related activities in Linux; it can help you grow your Linux knowledge as a professional in the IT industry.

I would rate Red Hat Enterprise Linux (RHEL) an 8.5 out of 10.

My main use case for Red Hat Enterprise Linux (RHEL) is server management and cloud operations.

I use RHEL for server management and cloud operations to perform multiple tasks, such as user access management, user management, patch management, and troubleshooting.

Red Hat Enterprise Linux (RHEL) offers multiple features that are really accessible and stable, providing security and compliance, hybrid cloud compatibility, enterprise-grade container support, task automation through cron jobs, and an overall good platform.

Red Hat Enterprise Linux (RHEL) has positively impacted my organization through automation, as my recent task saved a lot of time by reducing the work from months to a day using scripts developed in RHEL, thus boosting our productivity and cutting costs while empowering a skilled workforce, enabling scalable and secure infrastructure, and fueling innovation and digital transformation.

Red Hat Enterprise Linux (RHEL) could be improved with a modernized knowledge base and documentation, better performance under high load, and possibly a reduction in the cost of the professional subscription. Apart from that, I don't see much need for improvement.

I have been using Red Hat Enterprise Linux (RHEL) for more than five years.

In my experience, Red Hat Enterprise Linux (RHEL) is perfect in terms of stability.

Red Hat Enterprise Linux (RHEL) handles increases in users, applications, or data smoothly, which is why we use it for all our projects, as it provides us with confidence. We also use Amazon Linux, but primarily it is RHEL.

I have reached out to Red Hat Enterprise Linux (RHEL) customer support multiple times, and I've found the experience amazing, as issues get resolved in a lesser time compared to Amazon AWS.

I have majorly worked on Red Hat Enterprise Linux (RHEL) only and did not use a different solution before switching.

We have seen a return on investment with Red Hat Enterprise Linux (RHEL), having saved a lot of money and time due to the automation and scripting we perform, resulting in savings on man-hours as well.

I have mentioned earlier that the pricing, setup cost, and licensing for Red Hat Enterprise Linux (RHEL) could be reduced a bit, indicating a scope for improvement there.

Before choosing Red Hat Enterprise Linux (RHEL), I evaluated other options like SUSE and AIX, but I don't think any of them are better than RHEL.

We do a lot of automation using Bash scripts. In a recent task, I had about 2,500 to 3,000 EBS volumes that I needed to change from GP2 to GP3 and calculate their throughput and IOPS, which would have been impossible manually due to time constraints, but we accomplished it with a Bash script thanks to RHEL. It's really very useful.

My advice for others looking into using Red Hat Enterprise Linux (RHEL) is that everyone working on Linux should at least give it a try because it's a great platform.

On a scale of one to ten, I rate Red Hat Enterprise Linux (RHEL) an 8.5 out of 10.

From the start of my career, I started working on Red Hat Enterprise Linux (RHEL).

My work role is a network engineer and systems engineer. We manage customers' servers, which run the Red Hat Enterprise Linux (RHEL) operating system.

The servers are Red Hat Enterprise Linux (RHEL), and my job role involves troubleshooting and ensuring the servers are running properly.

Red Hat Enterprise Linux (RHEL) is very good concerning security; it's much better than other Windows systems. RHEL is something I normally use command prompt with, and it's very easy to manage as a network engineer.

The Red Hat systems build in their own security features, which is unique, and it's better to use for enterprise-level customers. Most enterprise-level customers prefer RHEL to run their systems and applications.

I can work with less downtime, and if anything happens, it's very easy and direct to troubleshoot compared to other operating systems. The FAQ rules, details, and commands in the Red Hat FAQs are very helpful.

Currently, Red Hat Enterprise Linux (RHEL) supports all types of integration using other systems, but it might be better if they had more documentation on the relevant integration with other apps or systems.

There can be some improvements in this area.

The solution has been in use for nine years.

Red Hat Enterprise Linux (RHEL) is stable.

When it comes to cloud, it's easy to scale up using the AWS management tool; we can easily upgrade or downgrade the systems. However, when it comes to physical on-premises deployment, that is a different situation.

We are not using only Red Hat Enterprise Linux (RHEL). As Lumen Technologies is the largest MNC, we have all types of systems. RHEL is one of the main systems which most customers use, but we currently use other solutions as well. We didn't switch to anything exclusively.

We host web applications and websites in Red Hat Enterprise Linux (RHEL) servers.

RHEL is a reliable and best operating system for users to implement.

I rate Red Hat Enterprise Linux (RHEL) a 10 out of 10.

My main use cases for Red Hat Enterprise Linux (RHEL) are on the infrastructure side, including patching, building, engineering, administration, and a little bit of everything.

The feature I appreciate the most about Red Hat Enterprise Linux (RHEL) is its installation, which includes numerous capabilities. The installation process, especially when automating tasks, provides great satisfaction when it works. These features benefit my company because they enable tasks to be completed quickly.

I cannot identify specific improvements needed for Red Hat Enterprise Linux (RHEL) at this time. We are currently using version 9.6, and it is performing satisfactorily. I would need to work with it daily to provide specific feedback. However, the documentation could be more user-friendly and comprehensive. Instead of simply stating procedures, it should provide more detailed explanations through multiple layers of implementation. The documentation could be simplified for beginners who are unfamiliar with the system. In our organization, we write our own documentation to address these needs.

I have been using Red Hat Enterprise Linux (RHEL) along with CentOS throughout this period.

Red Hat Enterprise Linux (RHEL) helps me address vulnerabilities, particularly high CVEs with scores of 10 and nine. The build-out capabilities are beneficial, and Ansible integration works effectively with RHEL.

Red Hat Enterprise Linux (RHEL) scales very effectively to meet my company's needs.

The customer service and technical support are good, though they have declined in quality compared to previous standards. Currently, support often responds by sending PDF documentation, and scheduling direct calls can be challenging.

Security requirements were a key consideration in choosing Red Hat Enterprise Linux (RHEL) due to its ease of use, robust security features, and comprehensive experience and support. Support availability was particularly important among these factors.

From my perspective, the biggest return on investment when using Red Hat Enterprise Linux (RHEL) has been its excellent performance and issue resolution capabilities.

I am not considering alternative solutions to Red Hat Enterprise Linux (RHEL) at this time due to our current three-year contract commitment.

I would rate Red Hat Enterprise Linux (RHEL) a 9 out of 10 and advise other companies considering RHEL to proceed with implementation. They should complete their customer assessment and work with Red Hat representatives. The solution is highly recommended, despite minor support-related concerns.