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Reviews from AWS customer

4 AWS reviews

External reviews

34 reviews
from and

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4-star reviews ( Show all reviews )

    Shivam Chauhan

Provides developer-friendly environment with robust security and cost-efficiency

  • August 19, 2025
  • Review from a verified AWS customer

What is our primary use case?

We have been using CockroachDB for the last two years. From 2023, we started working on a product similar to Google Capture. We decided to work with CockroachDB with Hasura. Hasura is a UI for the database CockroachDB that provides a playground to work with the API and data. Since CockroachDB primarily supports SQL, we didn't want to use plain SQL in our programming, so we decided to go with ORM and selected Hasura. With Hasura, we sometimes require GraphQL. Besides using GraphQL, we have also used SQL with CockroachDB directly to get data and perform insert and update operations.

Regarding our operations, CockroachDB equals PostgreSQL plus Google Spanner, and we can remove scalability, then add resilience across regions.

For CockroachDB multi-active availability, all replicas of our data are active and can serve read and write simultaneously. Currently, we are not using these features because our database is not too large with only 20 customers using our application. MAA is a feature provided by CockroachDB, but they charge for this functionality. It has consequences by raft where each range of data is replicated with default three replicas. Writes go through raft consensus where a majority of replicas must agree, ensuring strong consistency even if some nodes or regions fail.

Regarding multi-region or global clusters, it allows spanning clusters across multiple regions. We are configured with AWS because we use Lambda functions on the server end. The zone configuration lets you control where replicas live, such as keeping EU customer data in EU and US customer data in US, though we aren't currently using this feature.

ACID transactions are not required in our application because we don't have any payment gateway currently. CockroachDB uses a two-phase commit protocol on top of raft consensus. If any part of the transaction fails, commits, times out, or node crashes, CockroachDB automatically rolls back.

The benefits include being developer-friendly, strong security with RBAC, encryption, and data residency laws by pinning data to specific regions. It is self-healing because if a node crashes, data automatically rebalances to healthy nodes without manual failover, replication, or clustering needed. Finally, it offers cost efficiency.

What is most valuable?

CockroachDB is excellent for managing relationships in RDBMS. There are multiple benefits such as the ability to create views and dynamic queries that save data and reduce the use of complex algorithms in code. Instead of writing algorithms to get desired output, we can directly call the views where predefined algorithms form the view to get the desired output.

CockroachDB's geo-distribution feature is superior to traditional databases. The admin UI can be used according to requirements. Compared to traditional databases PostgreSQL and MySQL, CockroachDB provides both SQL features and is horizontally scalable, meaning it is cloud-native. We can start with a single node and scale to hundreds of nodes across multiple regions. It automatically distributes data and workload without manual sharding.

The database offers high availability and fault tolerance with data replicated across nodes and regions. It is compatible with various drivers and ORMs including Prisma, Sequelize, and Hibernate. It provides automatic migrations and online schema changes. Security features include encryption in transit, role-based access control, and compliance with data residency laws by pinning data to specific regions.

CockroachDB supports ACID transactions and is cloud-native, allowing creation of hundreds of microservices with multiple regions. The automatic data and workload distribution eliminates the need for sharding, which is required in databases MongoDB.

What needs improvement?

The platform should provide a UI feature where users have the ability to manage it. The CockroachDB platform should have a chatbot where users can inquire about pricing or seek solutions for queries, rather than relying on email support.

The current UI only provides SQL playground, which is technical. There should be a UI playground where users with limited technical knowledge can run and update queries, similar to phpMyAdmin or Adminer.

Latency optimization could be improved for globally distributed applications, particularly in query routing. For multi-region deployment, CockroachDB requires at least three plus replicas across data centers to achieve strong consistency across regions, which increases infrastructure costs including compute, storage, and networking.

The disadvantages include cost-efficiency with multi-region deployment and schema migration speed, which should be faster compared to other drivers. The query optimizer should handle complex queries better through the UI interface.

For how long have I used the solution?

We have been using CockroachDB for the last two years.

How are customer service and support?

I contacted technical support once regarding an error modifying field data types. I received a response within two to three hours, and the issue was resolved efficiently.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup was very straightforward. Everything was mentioned in the documentation, and even a layman or business analyst can complete the setup without having technical knowledge.

What other advice do I have?

The tech support deserves a rating of nine out of ten. My overall rating for CockroachDB is 8 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    SanjeevSingh4

Has in-built auto geo partitioning and doesn't require serves in separate regions

  • July 11, 2024
  • Review from a verified AWS customer

What is most valuable?

What I like best is its ability to solve data residency issues. The main advantage is auto geo partitioning, built into the product. This means we don't have to spin up separate servers in each region, which would be much more costly.

Performance-wise, it's great once you know how to use it properly. The key benefit is that data sits on the edge closest to the user, regardless of their location. This leads to improved speed.

However, there's a downside - if you don't understand how it works, your queries might run everywhere. You need to fine-tune your queries to avoid this issue.

What needs improvement?

I think the engine itself could be improved. If you miss a partition key, it should be able to be modeled. This is where AI could be really helpful. For example, if a user is from Australia, the system should know to look for their data there first instead of searching in the US or another continent.

For how long have I used the solution?

We went into production four months ago. We have been doing a proof of concept for the last eight months, so I have used it for less than a year.

What do I think about the stability of the solution?

We've had some issues with stability. They don't thoroughly test all their patches for all use cases. Given the complexity, I'm not sure how they could do that anyway. Some of their patch releases have burned us. We had to do rollbacks and fix things ad hoc. I rate it a seven point five out of ten.

What do I think about the scalability of the solution?

The tool has auto-scaling features. It can adjust automatically in the background.

How are customer service and support?

The support team is not as responsive as we'd like. Their support is not as robust as that of some other providers. It's kind of hit or miss, depending on who you get to help you.

How was the initial setup?

We had to migrate from PostgreSQL. It was very complex. Depending on your current model, it can be complicated. But if everything is somewhat similar to what CockroachDB expects, then it's not too bad.

What about the implementation team?

We did the tool's deployment in-house.

What was our ROI?

The solution is worth its money if you use case fits. I've seen value and impact from this tool. Cost-wise, it's quite good compared to setting up a dedicated environment at each location. It leverages cloud providers like Google and AWS, using their servers, which makes it much cheaper. This makes it well worth it.

What's my experience with pricing, setup cost, and licensing?

The solution's pricing is not cheap. However, the good thing is that customers are willing to pay for it if they want it.

What other advice do I have?

There is a learning curve with this tool. People who are coming from traditional databases and coders need to adjust. You have to know how to do distributed database calls. So, there's a learning curve for those who manage it and write code against it.

I would recommend CockroachDB to others, especially if they need an SQL database with solid transaction capabilities. For advice, understand each database's strengths and match them to your use case. There is a learning curve, so always try to learn what problems the database solves and how it fits your needs.

I rate the overall product an eight out of ten.


    Suresh Ayyavoo

An easily scalable product that enables organizations to keep their nodes in different locations and isolate their data

  • November 24, 2023
  • Review from a verified AWS customer

What is our primary use case?

We have a legal and compliance team. We have a compliance request that the personal data from the EU must stay in the EU, and the data from Singapore must stay in Singapore. CockroachDB is a distributed database system. It exactly fits our requirement to keep the data isolated. At the same time, we can have multiple instances globally. We cannot keep the nodes in different locations in a relational database like Oracle or MySQL.

What is most valuable?

The distributed nature of CockroachDB helps us isolate the data when required. We also have some application logic that determines where the data must go. The best feature of CockroachDB is the ability to keep the nodes in different locations. It solves many problems.

What needs improvement?

The product is not an enterprise-level solution. The product must improve its disaster recovery features. It must also improve on support, logging, and backup restore.

For how long have I used the solution?

I have been using the solution for almost three to three and a half years.

What do I think about the stability of the solution?

We haven't encountered many problems with the tool’s stability. It is pretty stable.

What do I think about the scalability of the solution?

The tool is easily scalable. One of the reasons we chose it is its scalability. If a CPU hits 80%, by default, it can spin off new instances and provide quick support. Overall, we have 1000 people using the solution in our organization. We have 200 concurrent users. We plan to use it more in the future.

How are customer service and support?

The technical support team is getting better. The support is pretty good. The team wants good customer feedback and takes the product to the next level. Initially, we had some issues getting support 24/7. Over time, the support has improved. I rate the technical support a seven or eight out of ten. We need to pay a little if we want enterprise-level support.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We were using MySQL. We had difficulties in isolating the data, so we switched to CockroachDB. CockroachDB is an open-source tool. The support is pretty good, and the support fee is much lower than the competitors. There were only three to four products in the market at that time.

How was the initial setup?

The initial setup is simple and straightforward. The default out-of-the-box solution comes with the basic setup. We can set it up quickly. We need some technical knowledge for disaster recovery and backup restorations, but it is not that complex.

What was our ROI?

The solution is worth the money.

Which other solutions did I evaluate?

We evaluated another product, but it was very expensive compared to CockroachDB.

What other advice do I have?

I will advise people to use the product. It will be beneficial in the long run. Overall, I rate the tool an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Arucy Lionel

Reliable operational database with an easy setup process

  • November 20, 2023
  • Review from a verified AWS customer

What is our primary use case?

We use CockroachDB as the main database to handle the high-velocity data and ensure real-time processing for a music platform. It enables the processing of a large volume of credit scoring records online within a limited timeframe. It helps us distribute the workload among nodes and create a cluster to improve performance and scalability. It is useful for applications that don't require Postgres-specific features. Also, its compatibility with Postgres makes switching between the databases easier.

What is most valuable?

The product has valuable security features. It is easy to set up SSL certificates for communication between nodes. It has a user-friendly observability feature in terms of UI, helping us monitor login performance, identify slow queries, and view latency between the nodes. It is very adaptable, allowing us to tune specific details easily. It is based on a distributed architecture that determines and manages the number of nodes. It has an automatic rebalancing feature to manage the scenarios where nodes go offline and return online. It provides good performance if used for the right use case. Additionally, its compatibility with Postgres is a valuable feature as well.

What needs improvement?

The platform could be more extensible. At the moment, I have to use Postgres for extension issues. There needs to be better integration features. Additionally, the product’s Change Data Capture Integrations with tools such as Kafka needs improvement.

For how long have I used the solution?

We have been using CockroachDB for two years.

What do I think about the stability of the solution?

The product is very stable. Sometimes, queries overuse the memory, leading to downtime. I rate the stability a nine out of ten.

What do I think about the scalability of the solution?

The product is scalable. Its scalability is a nine or ten out of ten. The number of users depends on the client’s organization and ranges from a few thousand to millions of users.

How are customer service and support?

While learning its functionality, I contacted the product’s technical support team regarding extensibility issues.

Which solution did I use previously and why did I switch?

I used Postgres, I switched because I needed a distributed version with Postgres-like functionality and high resilience.

How was the initial setup?

The initial setup was quite easy for me. The process of security setting and certificate generation may be complicated. It requires experience and knowledge of using the Linux administration system.

What about the implementation team?

In-house

What was our ROI?

The product generates a return on investment.

What's my experience with pricing, setup cost, and licensing?

The platform is affordable even for the enterprise version. It provides value for investment in terms of performance.

What other advice do I have?

I rate CockroachDB a nine out of ten. It is a reliable and best operational database product for higher use cases.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


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