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JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

4 AWS reviews
  • 5 star
    0
  • 4
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

3,762 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Howard E.

Exceptional Value, Boosts IT Productivity

  • January 15, 2026
  • Review provided by G2

What do you like best about the product?
I really find JumpCloud to offer strong value for money. It has provided a productivity boost for our IT team. Additionally, the initial setup was fast, which I appreciated.
What do you dislike about the product?
I wish the migration assistant was smoother and had better guidance when migrating from legacy directories, as it would save time and reduce risk.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for disaster recovery and resolving identity issues. It boosts IT team productivity. It's value for money and a smoother guide for migration saves time and reduces risk.


    Insurance

Unified Identity, Device, and Access Management Done Right

  • January 15, 2026
  • Review provided by G2

What do you like best about the product?
A unified approach to identity, device, and access management.
What do you dislike about the product?
It can feel complex at first, especially for teams that are new to device management.
What problems is the product solving and how is that benefiting you?
It helps in re-login to the system or the Freshdesk with ease.


    Somashekar N.

Review of JumpCloud Based on 1.5 Years of Usage

  • January 15, 2026
  • Review provided by G2

What do you like best about the product?
What I appreciate most about JumpCloud is its centralized and streamlined management of users and devices. It facilitates smooth onboarding, straightforward access control, and uniform security policies across all platforms. The interface is user-friendly, and implementing changes across various systems is both quick and dependable. Its cloud-based directory removes the necessity for complicated on-premises configurations, thereby simplifying administration and enhancing efficiency for IT teams.
What do you dislike about the product?
I most dislike in jumpcloud is the Serial number not updating in the admin portal.
What problems is the product solving and how is that benefiting you?
JumpCloud addresses asset management, user management, and software management while facilitating SSO with MDM. With this tool, we can efficiently take remote control of the system to diagnose and resolve issues.


    Mitchell D.

Effortless Security Management Across Platforms

  • January 14, 2026
  • Review provided by G2

What do you like best about the product?
I appreciate that JumpCloud responds quickly and provides clear and effective assistance. It's easy to understand and navigate, which makes the experience smooth. Overall, using JumpCloud helps to grow my organization smoothly.
What do you dislike about the product?
The all catalog currently requires using bash script for more advanced options, software management could be improved.
What problems is the product solving and how is that benefiting you?
JumpCloud helps with cross-platform device management and addresses challenges in enforcing a consistent security baseline and centralized device management.


    Riya R.

One-Stop Solution That Keeps My Devices Secure

  • January 14, 2026
  • Review provided by G2

What do you like best about the product?
It keeps my device secure and safe.
one stop solution for my it devices
What do you dislike about the product?
Nothing I dislike, so far, going good
higly secure keeps changing my password for special authentication as well
What problems is the product solving and how is that benefiting you?
It keeps my device safe and secure and on quater basis it keeps changing my pasword also the extra layer of authentication works well for me


    Aishwarya R.

Seamless Cloud Directory with Strong Security

  • January 14, 2026
  • Review provided by G2

What do you like best about the product?
I like that JumpCloud is a cloud-based platform providing seamless directory services with cross-platform support for Windows, macOS, and Linux. The SSO and MFA features make managing user identities and securing access incredibly straightforward. The cloud-based directory is especially useful for managing users and devices, assisting with the onboarding and offboarding process. It simplifies accessibility to multiple applications with SSO, and I appreciate the extra layer of security that MFA provides to protect sensitive data. Setting up JumpCloud was straightforward and well-guided.
What do you dislike about the product?
I think JumpCloud could improve its advanced reporting and analysis. The user interface also doesn't work as well for me.
What problems is the product solving and how is that benefiting you?
JumpCloud helps manage user identities, devices, and access control across platforms. It solves complex management challenges, security gaps, onboarding delays, and compliance issues. The cloud directory and SSO simplify management, making applications accessible, and MFA adds security.


    Calvin P.

Streamlined Compliance with Automation Focus

  • January 14, 2026
  • Review provided by G2

What do you like best about the product?
I like JumpCloud's automation-first design that helps reduce repetitive admin tasks. The initial setup was fast.
What do you dislike about the product?
Setting up the best access configurations and creating fine-grained roles can be time-consuming initially.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for compliance by enforcing password policies, setting device standards, and reducing audit failures with consistent security policies. Its automation reduces repetitive admin tasks.


    vijaya k.

Jump cloud Simplifies User, Device, and Access Management Across Platforms

  • January 14, 2026
  • Review provided by G2

What do you like best about the product?
jump cloud is ability to manage users, devices, and access from a single cloud-based platform making IT administration simple more secure across Windows macOS and Linux environments
What do you dislike about the product?
Jump cloud can be limited in advanced device control compared to other enterprise tools its policy and configuration options are not deep as something like Intune or Group policy in active directory support response time can vary
What problems is the product solving and how is that benefiting you?
Jump cloud centralizes identity device and access management making it easier to control user access and reduce manual IT work.


    Angela R.

Efficient, Easy Access to Multiple Platforms

  • January 13, 2026
  • Review provided by G2

What do you like best about the product?
I like JumpCloud for its ease of use and how it usually logs me on quickly. The initial setup was good, being quick and simple. I also appreciate how it keeps the passwords safe, which is really important for logging in to many platforms.
What do you dislike about the product?
Sometimes it doesn't connect to all my apps, but it's fine usually.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for logging into many platforms, keeping my passwords safe, and it logs me on quickly. It's easy to use.


    Jonathan M.

Effortless User Management, Powerful Tracking

  • January 13, 2026
  • Review provided by G2

What do you like best about the product?
I like JumpCloud because it's easy to use. Once you understand the system, creating users and permissions is easy. With multiple clients and users, not all need the same permissions, and we can easily create those and deploy them very easily. The initial setup was very easy, and once you understand the product, setup is simple.
What do you dislike about the product?
The interface at times can get a little hard to see when you are looking at large groups. Having a better way to manage this would be helpful.
What problems is the product solving and how is that benefiting you?
I use JumpCloud to track and monitor systems for multiple clients in different locations, making it easy to create and customize user permissions.