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5-star reviews ( Show all reviews )

    reviewer1246755

Comprehensive monitoring and analysis streamline performance testing and diagnosis

  • August 04, 2025
  • Review from a verified AWS customer

What is our primary use case?

Whenever we do any kind of performance or load testing with Dynatrace, we monitor the environment using service dashboards, deep distribution tracing, analyzing response time hotspots, method hotspots, and understanding the service flow while correlating all this with our load testing results and sharing the feedback with the stakeholders.

We don't use anything related to CI/CD on Dynatrace, but we use it through LoadRunner Enterprise.

What is most valuable?

I find the classic service analysis, service analysis, distribution tracing, and the technology stack that it shows most valuable about Dynatrace, along with the Scape View. I'm unable to pronounce the exact name, but there is a Scaped View, Scaled View, or Scape View where I can see all the environments and how they are configured.

We use AI-powered anomaly detection from Dynatrace, specifically Davis AI log analysis.

The effectiveness of Dynatrace's user experience monitoring is very useful.

I'm using Dynatrace for full-stack monitoring.

What needs improvement?

I think Dynatrace almost looks good, but I believe we should improve how we can integrate with AI. I'm specifically looking at AIOps and how we can monitor AIOps-related things, considering we have LLMs and all that stuff. I don't see those monitoring capabilities for NVIDIA chips, NPUs, GPUs, or anything similar, and maybe it has them, but unfortunately, I lack the knowledge to understand where I can view all those things.

For how long have I used the solution?

I've been working with Dynatrace for nearly five years.

What do I think about the stability of the solution?

I would rate the stability of Dynatrace approximately between nine and ten.

What do I think about the scalability of the solution?

The ability to scale and expand in Dynatrace rates around nine to ten altogether.

How are customer service and support?

For Dynatrace tech support, we have a dedicated team here, which is easily reachable, so I rate it around nine to ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I'm not using AppDynamics currently. We used to use it, but now we are using Dynatrace. I moved to Dynatrace completely from AppDynamics.

How was the initial setup?

Dynatrace is basically set up by a Dynatrace admin. OneAgent is installed on one machine, and the entire thing gets monitored through Dynatrace.

Which other solutions did I evaluate?

JMeter and BlazeMeter are the other vendors I'm working with. I'm only using JMeter from Apache, not using Tomcat or something similar.

What other advice do I have?

The main benefit of Dynatrace is that it's easy to understand where exactly the issue is. When you see the PurePath, you know which particular machine or hop the application is having an issue with, allowing us to easily drill down to what is happening with the application. If something is happening on the UI, you want to understand what's wrong with the request, and to do that, you need to analyze Dynatrace to easily understand the root cause and where exactly you're seeing the issue.

The Dynatrace license is at the client's location; the client has purchased it, and we just use it.

Without any doubt, Dynatrace is preferable compared to AppDynamics. The main reason why Dynatrace is better is that you can see everything in one go; it includes log analysis, AWS analysis, component level analysis, PurePaths, distribution tracing, real user metrics, mobile metrics, all in one particular tool, one solution.

On a scale of 1-10, I rate Dynatrace a 10.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


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