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Dynatrace - Managed Application Performance SAAS
What do you like best about the product?
Ease of deployment richness of insights out of the box.
What do you dislike about the product?
Licensing can be confusing and expensive
What problems is the product solving and how is that benefiting you?
Delivering application performance to customers as service. Leveraging Dynatrace has a quick time to value and easily deployed.
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Good Partner to Work with
What do you like best about the product?
Apart from good technology, Dynatrace has good Business Development people on the ground who makes it easier to work with the company.
What do you dislike about the product?
There is nothing in particular. However, they can focus more on creating awareness of their product
What problems is the product solving and how is that benefiting you?
We are working with Dynatrace to help our customers solve their business problems and helping them in their digital transformation journey.
Director
What do you like best about the product?
Depth of capability and time to value were the values that sold us on the solution
What do you dislike about the product?
Still need to leverage other product dashboards..
What problems is the product solving and how is that benefiting you?
Enterprise monitoring of all IT services for effective performance and trobuleshooting
Managing Partner
What do you like best about the product?
Dynatrace has the most comprehensive full suite of solutions to allow Enterprises to manage and evolve their end to end Digital Transformation initiatives focused on Digital End User Experiences (DUX).
What do you dislike about the product?
Accelerating the orientation about products with customers and expanding their local channel capabilities to allow for faster adoption, education and development of business use cases.
What problems is the product solving and how is that benefiting you?
Acute performance triage and root cause analysis. Migration to the cloud and end-to-end End User Experience Management.
Recommendations to others considering the product:
Dynatrace provides the most comprehensive suite of solutions for supporting the Digital Enterprises. They have a history of being a segment leader and can be counted on to remain at the front of the pack as this sector expands and becomes more critical to our networked business operations.
Consulting lead responsible for multiple Dynatrace monitoring implementations
What do you like best about the product?
Purepaths / visibility into every transaction and visibility into the entire call stack.
What do you dislike about the product?
Web dashboard capabilities are still horrible in v7 APM and DSM.
Report capabilities are lacking in both products.
Customizing alerts stinks in both product.
Alert consolidation stinks in both products.
Report capabilities are lacking in both products.
Customizing alerts stinks in both product.
Alert consolidation stinks in both products.
What problems is the product solving and how is that benefiting you?
Website performance and availability are the main issues we are always working on. Increased stability, improved performance and improved user satisfaction are the benefits.
I use Dynatrace to monitor large client infrastructures
What do you like best about the product?
The holistic view that Dynatrace provides into the performance of a client infrastructure. Also the capability to record sessions for analyzing performance issues
What do you dislike about the product?
Having to convince clients that the high-price tag is worth it. Also platforms seems to have a relatively high learning curve for people that never used it.
What problems is the product solving and how is that benefiting you?
Performance tuning and monitoring large client infrastructures running our platform.
Dynatrace is awesome
What do you like best about the product?
The level of support that I get from Dynatrace
What do you dislike about the product?
The old client interface was complex, but the new web interfaces make it much easier to use.
What problems is the product solving and how is that benefiting you?
Time to resolve problems is down immensely, with Dynatrace pinpointing a problem proactively is amazingly easy.
great product
What do you like best about the product?
still working to refine sales message in sales process
What do you dislike about the product?
nothing so far, working with local dynatrace team
What problems is the product solving and how is that benefiting you?
application development and management tools enable agile process
Dynatrace is a great partner
What do you like best about the product?
The Dynatrace Digital Experience Monitoring solutions help us deliver our own solutions to our customers. The team at Dynatrace are focused and great to work with.
What do you dislike about the product?
My experience with Dynatrace is relatively new. I would say the only downside is trying to understand all of the different variations and product offerings. Translating solutions to our sales teams.
What problems is the product solving and how is that benefiting you?
We are using Dynatrace to offer pre-deployment testing, monitoring and hopefully improving customer experience.
Complete solution from a company committed to customer experience management
What do you like best about the product?
We chose to work with Dynatrace not just because it’s the market leader, but because they demonstrate the values that we feel are important to our customers, such as: a consultative approach, customer centric account management and ensuring that customers’ experience the benefits of the solutions.
What do you dislike about the product?
We have a great partnership, with no issues and I can't see any areas for improvement.
What problems is the product solving and how is that benefiting you?
Dynatrace delivers the complete end to end performance experience presenting results in both an IT and business context.
Recommendations to others considering the product:
We chose to work with Dynatrace not just because it’s the market leader, but because they demonstrate the values that we feel are important to our customers, such as: a consultative approach, customer centric account management and ensuring that customers’ experience the benefits of the solutions.
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