Salesforce Sales Cloud
Salesforce, Inc.External reviews
10,029 reviews
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Great CRM and Sales solution
What do you like best about the product?
Automation, Flexibility and different feature out of the box such as reports and dashboards
Additionally all the new roll outs give you point and click features to integrate with other systems, automate your business processes with flow and now cherry on the top are the AI features which helps and assist the team with their tasks and operations
Additionally all the new roll outs give you point and click features to integrate with other systems, automate your business processes with flow and now cherry on the top are the AI features which helps and assist the team with their tasks and operations
What do you dislike about the product?
Some of the feature limitations such as you can`t schedule a joint report and few limitations
What problems is the product solving and how is that benefiting you?
More productivity in the overall sales process plus automated reports and dashboard make it really easy to keep track of the numbers and different measures/KPI
Great CRM
What do you like best about the product?
Easy to create and edit new fields for different kinds of objects, extremely customizable, intuitive and has good documentation.
What do you dislike about the product?
The reports should have more features and the possibility to include more row-level calculations and the possibility to report on files and attachments related to Opportunities. Also, the dashboards are quite limited.
What problems is the product solving and how is that benefiting you?
Salesforce Cloud is our core CRM and it can integrate with almost all our other tools. We use it to track our pipeline and the activities made through the other tools I mentioned.
Recommendations to others considering the product:
Be conservative when creating custom fields and layouts. It will be hard to manage later
Salesforce - A Giant Tool
What do you like best about the product?
The ability to customize your data sets to meet the companies needs.
What do you dislike about the product?
The need to customize your data sets and the fact it can happen in so many places. To troubleshoot someone else's work can be daunting.
What problems is the product solving and how is that benefiting you?
Tracking our sales opportunities and keeping the sales team on track for targeted goals.
Recommendations to others considering the product:
Get training. Not just end-user training, but also real admin training. Put a plan together of what you want it to accomplish for your team. When making changes always think long term, because something will change and you do not want to be pigeonholed.
Rating Salesforce Sales Cloud
What do you like best about the product?
User Interface and integration of third party apps
What do you dislike about the product?
Customer care, sometimes they are not much responsive
What problems is the product solving and how is that benefiting you?
Basically a modern & innovative CRM. Salesforce Marketing cloud hsd been beneficial for our Marketing campigns
Recommendations to others considering the product:
Highly recommend salesforce. Salesforce can be benfecial regardless of how big or small the organization is. Salesforce Marketing Cloud is also a tool that can be useful for the organization.
Acceleration with salescloud
What do you like best about the product?
Salesforce gives a sales person a guided journey and allows for collaboration to provide the best possible buyer experience.
What do you dislike about the product?
There's almost too much on the platform. It can be overwhelming if you are using all of the toys. Configure carefully and choose to walk before you run.
What problems is the product solving and how is that benefiting you?
Faster sales using real time data insights and collaboration
Salesforce - The Best sales cloud platform
What do you like best about the product?
The CRM, the data insights, platform, simplicity , everything. Very user friendly,easy and great help and support
What do you dislike about the product?
Nothing so far, it's an amazing platform to work with, though a bit expensive. Options still available.
What problems is the product solving and how is that benefiting you?
Entire sales pipeline is implemented and using all its ilfeatired. Integrations with third party systems works amazing. It's highly Customisable as per the needs of the company and help and support is available readily
Manage your sales process in one place
What do you like best about the product?
Customer data in one place allows a great 360 view of the customer
What do you dislike about the product?
Not the platform itself but some partner plugins support
What problems is the product solving and how is that benefiting you?
Allowing reporting and forecasting
Recommendations to others considering the product:
Do your due diligence safe harbour
I'll suggest them to use SalesCloud if they do have a business case where it suits best.
What do you like best about the product?
I do like the ease of automations you can create in Salesforce
What do you dislike about the product?
I don't like the limitations of Territory management
What problems is the product solving and how is that benefiting you?
In my case, I do help our clients onboard Salesforce misc clouds.
Recommendations to others considering the product:
Experience Cloud, COQ,
Salesforce: a great tool
What do you like best about the product?
You can communicate to other team members through post or email. can also create dashboards for reporting purposes.
What do you dislike about the product?
Sometimes it's slow especially if you have a lot of tabs open
What problems is the product solving and how is that benefiting you?
The ability to see all cases, contracts, and other beneficial details ALL in the account. Unlike when were using a manual system that you need to check info one by one.
Recommendations to others considering the product:
It's a good tool
Powerful CRM
What do you like best about the product?
Streamlined flow of lead to actual conversion data. Ability to extract information in multiple ways
The power of AI
The power of AI
What do you dislike about the product?
Some functionalities can be very dev driven
What problems is the product solving and how is that benefiting you?
Lead to sales conversion flow
Great metrics collected over a period of time
Great metrics collected over a period of time
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