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Reviews from AWS Marketplace

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External reviews

406 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Medical Devices

Innovative digital solutions for real world problems to drive efficiency, transparency & compliance

  • April 18, 2024
  • Review provided by G2

What do you like best about the product?
Low code and no code solutions
Process HQ
AI skills
Case Management
What do you dislike about the product?
Additional tech debt needs to be addressed for scalability of older products
What problems is the product solving and how is that benefiting you?
Appian is allowing for innovative digital solutions, for instance license management


    Financial Services

Automating Business Process Quickly through Appian

  • April 17, 2024
  • Review verified by G2

What do you like best about the product?
Appian is a powerful business process automation tool. Our company has builds under Appian that are used daily. It has allowed our company to implement builds in record times, usually takes 2 months to 15 days. Appian has proved its strength in data integration to external systems such as Salesforce and AWS. Lastly, Appian's process workflow is easy to use and offers a wide variety of smart services.
What do you dislike about the product?
Appian lacks elastically scalable offerings, especially for builds that have dynamic traffic from customers and internal users. Appian is also quite expensive compared to other competitors in recent times. Lastly, Appian is still quite limited in mobile-app development and deployment. Appian support is average as the issues ticketing system would be better if it can offer live support.
What problems is the product solving and how is that benefiting you?
Appian has helped us enrich customer experience by enabling straight-through processes without human intervention. It has also helped us streamline customer onboarding processes - from application to investigation. Lastly, as pioneers in the industry, the ease of development in Appian has helped us develop and deploy faster.


    Banking

Appian in Financial services experience

  • April 17, 2024
  • Review provided by G2

What do you like best about the product?
Strong BPM capabilities, strong in low code, private AI
What do you dislike about the product?
Lack of mature verticalizations and solutions in banking
What problems is the product solving and how is that benefiting you?
Customer onboarding, risk and compliance


    Information Technology and Services

Easiest way to develop professional level applications

  • April 17, 2024
  • Review verified by G2

What do you like best about the product?
The learning curve to get into Appian is not bad at all and the system is super user friendly.
What do you dislike about the product?
It is not flexible enough to allow developers customize interfaces using HTML/CSS code at all.
What problems is the product solving and how is that benefiting you?
Digital transformation


    Hospital & Health Care

Appian Low Code

  • April 17, 2024
  • Review verified by G2

What do you like best about the product?
With the appian low code platform, I am able to quickly and effectively build apps for my clients that address their specific use case and business needs.
What do you dislike about the product?
Sometimes the Appian platform has unhelpful ways of alerting users to errors. A bit of a learning curve on how to figure things out.
What problems is the product solving and how is that benefiting you?
Appian is solving Uber specific client needs that aren't available on many out of the box platforms


    Mahitha C.

Most adaptable and innovative solution of recent times

  • April 17, 2024
  • Review verified by G2

What do you like best about the product?
Approachable, easy to developdapt and promote
What do you dislike about the product?
Scalability , still exploring autoscling and records sync slowness
What problems is the product solving and how is that benefiting you?
Held with records management, Documentum administration and converting paper processes to digital pdfs.


    Ravi S.

An innovative company

  • April 17, 2024
  • Review provided by G2

What do you like best about the product?
Innovative culture, customer focused, excellent value
What do you dislike about the product?
licensing model is difficult to explain and plan
What problems is the product solving and how is that benefiting you?
various onboarding workflow automation. AI data extraction


    Consulting

Awesomeness in one package

  • April 17, 2024
  • Review verified by G2

What do you like best about the product?
Quick updates. Just when you think you need something, you will get it in an upcoming release
What do you dislike about the product?
Over selling on the drag and drop, no code programming
What problems is the product solving and how is that benefiting you?
Helps our customers immensely.


    Alla S.

Looking forward for a long-term partnership

  • April 17, 2024
  • Review verified by G2

What do you like best about the product?
Flexibility, versatility, ease of use, AI skills
What do you dislike about the product?
In practice it still takes a long time to build an app from scratch when we have to spell out every small detail.
What problems is the product solving and how is that benefiting you?
Optimizing the E2E order booking process for medical supplies orders received via e-mail.
Appian helps to automate validation steps (e.g. validating material, partner information, check if price difference is within the tolerance limits) as well automate interactions between several teams involved in the process.


    Petra Z.

The possibilities are limitless

  • April 17, 2024
  • Review provided by G2

What do you like best about the product?
Great collaboration with the team and agility to deliver fast, always with proactive approach. Also the Appian team has become a true extension of our team which has been amazing for the collaboration.
What do you dislike about the product?
Would appreciate even more proactive news when solutioning a problem
What problems is the product solving and how is that benefiting you?
Serves as a system of engagement for processing complex projects requiring a workflow - reducing many tools to one or few and ability for users to see all they need on one screen instead of many