Focused prospecting has boosted qualified leads and has shortened time spent finding decision-makers
What is our primary use case?
My main use case for ZoomInfo is prospecting, which has been a useful tool to bring in new leads.
For prospecting with ZoomInfo, I have been able to target specific industries and have found the right contact based on their position in the company. I would also like to be able to do more, such as a more detailed search based on the company's location, including searching specific suburbs in my area. Additionally, this tool has helped us find the right decision-makers along with their email and phone numbers. We also use it to track website visitors and utilize intent data to see if prospects are looking for our services.
In terms of how I use ZoomInfo or how it fits into my workflow, it provides good information for commercial businesses, and it is also accurate for other entities. Overall, it is a great tool, very easy to use, user-friendly, and cost-effective.
Additionally, pulling information from websites and LinkedIn for prospects has been very easy.
My experience with ZoomInfo's intent data and website visitor tracking features is that they are very accurate and helpful in providing insights, which helps us to make data-driven decisions easily.
ZoomInfo's integrations with my existing tools and platforms are very effective and seamless.
The integrations I use most with ZoomInfo include Microsoft, which brings together our own company data with ZoomInfo data and applies generative AI to sift through the noise and identify insights sellers want. Co-pilot presents AI-guided recommendations about who to contact, when to engage them, and what to say and how to execute them across every channel. This helps us make the right decisions while easily acquiring new leads.
What is most valuable?
In my opinion, the best features ZoomInfo offers are industry-specific searches, qualified contact information, a full listing of potential targets, and seamless integrations.
Using ZoomInfo has positively impacted my organization by helping us expand our sales pipeline, find companies relevant to our size, and shorten the time representatives spend searching for contact data from forty percent to ten percent.
What needs improvement?
I think ZoomInfo can be improved by addressing the categorization of some businesses, as there is occasionally outdated information or a lack of information. Organizational charts are sometimes incomplete. It would also be beneficial for the user interface to be more intuitive and user-friendly.
I notice sometimes that there is outdated information or a lack of information in ZoomInfo, but that is not very common—it is rare.
For how long have I used the solution?
I have been working in my current field for the past five years and seven months.
What do I think about the stability of the solution?
ZoomInfo is very stable, and I have not experienced any downtime.
What do I think about the scalability of the solution?
The scalability of ZoomInfo is very good; it can handle my organization's growth efficiently.
How are customer service and support?
Customer support from ZoomInfo is absolutely top-notch, very supportive, and proactive.
The ease of adoption and start of using ZoomInfo for my team was very seamless, as the customer support from ZoomInfo has been very proficient, professional, helpful, and proactive.
I would describe the quality of the data I get from ZoomInfo as very helpful, as they guide us through everything.
The learning curve for new users on my team is smooth because the customer support has been very helpful in guiding us through it. Over time, everything has fallen into place.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Before ZoomInfo, I previously used Sales Navigator, which had a steep learning curve for those not technically savvy, and that is one reason we switched from it. It was also very expensive and had poor customer support, as it took a long time to reply to our queries.
How was the initial setup?
What was our ROI?
I have seen a return on investment; in five months, our database of accurate and relevant data on prospects to buy has grown fourfold. Additionally, we have increased our sales, made more money, achieved greater productivity, and improved focus on who is searching for and buying my products.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing is that pricing was cost-effective and affordable, setup was easy, and licensing is also very affordable.
Which other solutions did I evaluate?
Before choosing ZoomInfo, I evaluated other options such as Sales Handy.
What other advice do I have?
For others looking into using ZoomInfo, I feel happier and less stressed. I know that I can open up ZoomInfo and have focused searches, with less time worrying about who I need to reach out to or who is looking for our product. I feel more successful and confident that my efforts will be rewarded. Prospecting is tough, and without focus, it is easy to give up, but with ZoomInfo, everything has eventually fallen into place. Therefore, I really recommend this tool for any organization needing to make more sales, focus on getting more prospects, and elevate their marketing strategies.
Overall, I have significantly increased my productivity and results with ZoomInfo, and the pressure of pipeline development has been reduced greatly.
ZoomInfo is deployed in my organization on a hybrid cloud.
I did purchase ZoomInfo through the AWS Marketplace.
I have given this review a rating of eight.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Accurate buyer insights have saved weekly prospecting time and streamline outreach
What is our primary use case?
My main use case for ZoomInfo is to get the buyer details like the email ID. If I need to sell my software services to, let's say, Samsung, I find out who is the appropriate manager there and, if I get the same, I can put that in ZoomInfo and get the contact details.
What is most valuable?
All of the features that ZoomInfo offers are good. If I get the correct email ID and correct the title of the person, that is very helpful to identify the correct buyer person. I find the information to be mostly accurate, around 99.9%.
ZoomInfo has positively impacted my organization by enabling us to easily get the correct buyer persona and correct buyer details, so it saves us a lot of time. By using ZoomInfo to find buyer personas, I estimate we save around 10 to 20 hours per week.
What needs improvement?
ZoomInfo can be improved with a monthly subscription plan, which will be helpful for a small company or a small business unit where we are just about to start and want to experiment with ZoomInfo.
For how long have I used the solution?
I have been working for more than 14 years in my current field.
What do I think about the stability of the solution?
ZoomInfo is stable based on my experience.
What do I think about the scalability of the solution?
ZoomInfo's scalability is good.
How are customer service and support?
The customer support is great.
Which solution did I use previously and why did I switch?
We used a different solution before ZoomInfo, but I don't know the name of that solution. However, I can say that ZoomInfo has accurate data.
How was the initial setup?
I am not sure if we purchased ZoomInfo through the AWS marketplace. I need to check with my procurement team.
What about the implementation team?
Regarding the experience with pricing, setup cost, and licensing, I need to check with the procurement team as I am not sure about this.
What was our ROI?
I have seen a return on investment with ZoomInfo. The time saved is 10 hours per week as I explained, but I don't know about money.
What's my experience with pricing, setup cost, and licensing?
Regarding the experience with pricing, setup cost, and licensing, I need to check with the procurement team as I am not sure about this.
Which other solutions did I evaluate?
Before choosing ZoomInfo, my team evaluated multiple similar options, but I don't know those options.
What other advice do I have?
ZoomInfo is a good product. I gave this review a rating of 9 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?