ZoomInfo

What do you like best about the product?

What I like most about GTM Workspace is how it brings key information and tools into one place, making it easier to organize and manage my workflow. I especially appreciate how quickly I can find the information I need and use it to prioritize accounts and prospects without constantly switching between different tools. It has helped make my day-to-day workflow more efficient and streamlined, and an unexpected benefit has been how much easier it is to stay organized and keep track of opportunities. Overall, it saves me time and makes my prospecting and outreach process much more manageable.

What do you dislike about the product?

One area I find challenging with GTM Workspace is that there can be a learning curve when navigating the different features and understanding where to find specific information. At times, it can take a few extra steps to locate the exact data or functionality I’m looking for, which can slow down my workflow. I also think the experience could be improved with more intuitive navigation and clearer guidance around certain features. Overall, the platform is useful, but making some of these processes more streamlined would make it even easier to use efficiently.

What problems is the product solving and how is that benefiting you?

GTM Workspace helps solve the challenge of having to search across multiple platforms to find accurate prospect and company information. It gives me a centralized place to research accounts, identify relevant contacts, and better understand potential opportunities. This saves me time and makes my prospecting process more efficient, while also helping me prioritize the right accounts and make my outreach more targeted and informed.

What do you like best about the product?

It keeps everything in one place. I don’t have to waste time switching tabs between my CRM, email sequences, and separate research tools. Having accurate contact numbers and background info pop up right inside my active workspace makes my day run much smoother.

What do you dislike about the product?

The platform can feel overwhelming at first. Because it packs so much data onto one screen, the interface is a bit cluttered, and it takes some time to figure out where everything is.

What problems is the product solving and how is that benefiting you?

It keeps our team from wasting time on bad data and dead ends. The workspace surfaces verified phone numbers and direct emails right alongside our tasks, which helps keep our outbound pipeline healthy, reduces bounced emails, and ensures we spend our time pitching real decision makers.

What do you like best about the product?

GTM workspace is where it has different features such as: Unified AI Workspace, Natural‑Language Search & Commands, Account & Pipeline Intelligence, Automated Planning & Execution, CRM & System Integrations, and AI‑Driven Seller Assistance. The workspace is where I am able to use the integrated features in the platform.

What do you dislike about the product?

The platform has paid features and free features where I am not able to work with specific what are using?

What problems is the product solving and how is that benefiting you?

When using the GTM workspace I am able to use a platform where it integrates the AI-powered unified data, zoominfo data intelligence, engagement signals, and natural language automation for the platform. This helps me with the sales, marketing, and customer success where I am able to plan, prioritize and act from one interface.

What do you like best about the product?

Attention toward the account that deserves it.

What do you dislike about the product?

The workspace offers a lot of information, but at times it feels overwhelming, making it hard to quickly pinpoint the most relevant and actionable insights.

What problems is the product solving and how is that benefiting you?

It saves me research time, helps me prioritize the right accounts, and enables more informed conversations with customers.

What do you like best about the product?

Communication with others is perfectly clear

What do you dislike about the product?

Logging in is annoying take up too much time

What problems is the product solving and how is that benefiting you?

Not sure what problems haven’t got there yet

What do you like best about the product?

The fact that it brings all the necessary information together to chase a deal better.

What do you dislike about the product?

Sometimes, the login process within an integration can be a little slow or unresponsive.

What problems is the product solving and how is that benefiting you?

The process of finding a new contact from the same organization as the current contact is often unresponsive, making it difficult to quickly identify and connect with the right stakeholders.

What do you like best about the product?

As a Customer Success Manager, GTM Workspace has made my daily work much more efficient. I can quickly find company information, contacts, and account insights in one place, which saves significant time before customer meetings. The interface is intuitive, fast, and reliable, and the AI Copilot helps me get quick answers and identify the right contacts without constantly switching between tools. The integrations also fit well into my existing workflow. From an ROI perspective, the time saved on research, prospecting, and account preparation adds up quickly, allowing me to spend more time engaging with customers and less time on manual work. Overall, GTM Workspace has helped me work more efficiently, streamline my workflow, and have better, more informed conversations with customers.

What do you dislike about the product?

GTM Workspace is valuable overall, but there are a few areas where the experience could be improved. Contact and company data can occasionally be outdated, which means I still need to cross-check important details in other sources. The AI Copilot is helpful for quickly finding information, but some responses can feel generic or lack the context needed for specific customer or account situations; more accurate, context-aware insights would make it significantly more useful. Performance can also be inconsistent when loading larger accounts or more detailed data. From an ROI perspective, improving data accuracy and speed would reduce the time spent validating information and make the platform even more valuable. Finally, more guided onboarding for advanced features and deeper integrations with the sales and CS tools I use every day would make adoption easier and reduce the need to switch between systems.

What problems is the product solving and how is that benefiting you?

Before using GTM Workspace, I had to spend a lot of time switching between different tools to find company details, contacts, and account insights. Now, most of the information I need is available in one place, which helps me prepare for customer meetings much faster. The AI Copilot also helps me quickly find answers and identify the right stakeholders. Overall, it has reduced the time I spend on account research and allows me to focus more on customer conversations and account growth.

Recommendations to others considering the product:

To enhance the GTM Workspace experience, consider implementing more frequent updates to contact and company data to ensure accuracy. Enhancing the AI Copilot's ability to provide context-aware insights would also be beneficial. Improving performance when handling larger accounts and more detailed data will enhance user satisfaction. Additionally, offering more comprehensive onboarding for advanced features and deeper integrations with existing sales and CS tools will facilitate smoother adoption and reduce the need for system switching.

What do you like best about the product?

It really gives you important information about the business and potential clients. I love that I can export information

What do you dislike about the product?

There is nothing to dislike about GTM. It is really easy to maneuver and navigate through.

What problems is the product solving and how is that benefiting you?

It cuts down the time at looking online to get more info on when the company opened or what they do as a business.

What do you like best about the product?

What I like best about GTM Workspace powered by ZoomInfo is how it helps me make my prospecting much more targeted and efficient. As a Sales Development Representative at Oracle NetSuite, I use it to identify companies showing interest in topics related to our solutions, such as ERP, accounting, finance, invoicing, cloud, outsourcing, and other business software topics.

The intent and activity signals are particularly valuable because they help me identify spikes in interest and understand which accounts may currently be researching relevant solutions. I also use website activity insights to see when potential customers are engaging with relevant web content. This allows me to prioritize the right accounts, personalize my outbound approach, and reach prospects at a more relevant time instead of relying only on cold outreach.

What do you dislike about the product?

What I dislike most about GTM Workspace is that some of the intent and activity signals can sometimes be too broad or difficult to interpret. As an SDR, I may see an account showing a spike in interest around topics like ERP, accounting, finance, or cloud, but that does not always mean the company is actively looking for a solution.

Contact information can also occasionally be outdated or incomplete, which means I still need to verify some data before starting an outbound sequence. Overall, the platform is very useful, but improving the accuracy and context behind intent signals would make it even more effective for prioritizing the right prospects.

What problems is the product solving and how is that benefiting you?

GTM Workspace helps me solve the challenge of finding the right companies and the right decision-makers to target. As an SDR at Oracle NetSuite, I have access to a large amount of company data, including business information, areas of interest, intent signals, and topics or products they may be researching for future purchases.

It also gives me access to professional contact information such as business emails and phone numbers for key roles like CFOs, CEOs, and other decision-makers. Before a prospecting call, I can use these insights to better understand the company, identify potential needs, and prepare a more relevant approach. This helps me personalize my outbound calls, prioritize accounts with stronger buying signals, and ultimately make my prospecting more efficient.

Recommendations to others considering the product:

To enhance the effectiveness of GTM Workspace, I recommend refining the accuracy of intent signals and ensuring that contact information is up-to-date. This would help SDRs like me to better prioritize prospects and streamline the prospecting process.

Additionally, providing more context around the intent signals could help in understanding the specific needs of potential clients, allowing for a more tailored approach. Enhancing the user interface to make navigation more intuitive would also be beneficial.

What do you like best about the product?

The fact that you are able to fine email addresses as well as phone numbers

What do you dislike about the product?

Sometimes the information is a little delayed if someone has left a company

What problems is the product solving and how is that benefiting you?

It is helping me to find more direct contacts for companies that I want to work with vs just random cold calling like in the past.