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Reviews from AWS customer

14 AWS reviews

3-star reviews ( Show all reviews )

    reviewer2797701

Using cloud-native images has streamlined cluster management but has needed newer package versions

  • January 17, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use case for Amazon Linux is as a base for my EC2 instances, but recently I have been using it almost exclusively as EKS node stock images.

A specific example of how I am using Amazon Linux in one of my projects is that it hosts our Kubernetes nodes that connect to AWS EKS services.

What is most valuable?

The best feature Amazon Linux offers, in my opinion, is the compatibility with AWS cloud and AWS services.

When I mention compatibility with AWS cloud and services, I appreciate how it is connected to AWS System Manager and how it automates registration to EKS.

Amazon Linux has impacted my organization positively by simplifying the workflow where we manage our EKS nodes. It simplifies our workflow because it reduces time; we always know that Amazon Linux AMIs are updated with all security patches and compatible with EKS, so we are able to rely on them.

What needs improvement?

I am not sure how Amazon Linux can be improved, as we are fully satisfied with it, but sometimes we cannot find some modern application packages. I cannot provide examples right now, but I think previously I tried to install a PostgreSQL server into it and I was unable to find the latest version available from the package registry, so I had to compile it myself.

For how long have I used the solution?

I do not remember exactly how long I have been using Amazon Linux, but probably starting in 2018.

What do I think about the stability of the solution?

Amazon Linux is stable in my experience; there were no issues at all with stability.

What do I think about the scalability of the solution?

The scalability of Amazon Linux for my needs is good; it is the same as any Linux distribution.

Which solution did I use previously and why did I switch?

We previously used Ubuntu and kops to deploy Kubernetes clusters, but we switched when Amazon provided the EKS service and AMIs with Amazon Linux that connects to EKS.

Before choosing Amazon Linux, we worked on Ubuntu.

What's my experience with pricing, setup cost, and licensing?

Amazon Linux is free, so we are not purchasing Amazon Linux, but we use AMIs that are published on the Marketplace.

I do not have experience with the pricing of Amazon Linux.

What other advice do I have?

My advice to others looking into using Amazon Linux is to use it if you need it.

I would not add more about the needed improvements, perhaps around package availability or anything else that comes to mind.

My overall review rating for Amazon Linux is 7.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Tolu Aina

Improved service reliability and performance have supported critical workloads but need more feedback loops

  • January 16, 2026
  • Review from a verified AWS customer

What is our primary use case?

A major use case for Amazon Linux is that it powers both web servers and application servers. As a payment company, we majorly use Amazon Linux to deploy our services. Being able to ship those services to our customers means that the performance of the service is critical to our customers, which speaks to service reliability. Service reliability has been one key thing that Amazon Linux has been able to deliver to us as an organization.

What is most valuable?

From the performance perspective, our use case is basically the deployment of services, and using Amazon Linux as the baseline OS has really helped us from the performance perspective compared to our experience with other baseline operating systems we have used in the past.

The boot time and resource usage have improved with Amazon Linux compared to other baseline operating systems we have used in the past. Resource usage is more efficient with Amazon Linux. Faster boot time and efficient resource usage make Amazon Linux perform better for us.

Being able to ship services to our customers efficiently and ensuring service reliability is a key benefit delivered by Amazon Linux.

What needs improvement?

I believe customer feedback and engagement will help improve the product. From my own standpoint for now, nothing comes to mind. We recently moved to Amazon Linux, but it has been efficient for us. Nothing comes to mind at this time.

For how long have I used the solution?

I have been using Amazon Linux for a few years now and it is currently being used at my workplace. We have a couple of services that are being deployed on Amazon Linux.

What do I think about the stability of the solution?

Amazon Linux is stable.

What do I think about the scalability of the solution?

From the scalability perspective, Amazon Linux has been efficient for us. It has been able to handle the traffic load for us.

How are customer service and support?

Customer support generally for AWS has been great, and we have not seen a reason to have any situation with the customer support. On the grand scheme of things, the customer support has been awesome.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

We evaluated and deployed some services on Ubuntu and some other Linux distributions.

How was the initial setup?

Because we set up Amazon Linux on AWS, which I believe is proprietary to the AWS organization, the experience was efficient.

What was our ROI?

We have seen a return on investments with that, and we were able as an organization to save something around $8,000 per month. That was really helpful.

What's my experience with pricing, setup cost, and licensing?

The pricing is not bad, especially with the Graviton instances, the ARM Graviton instances, which has also really helped us in our organization to basically drop our cloud cost.

What other advice do I have?

It has been a great experience with Amazon Linux for us as an organization. My overall review rating for Amazon Linux is 7 out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Steven Alila

Rich ecosystem has supported AI development and secure migrations but still needs clearer examples

  • December 08, 2025
  • Review from a verified AWS customer

What is our primary use case?

I have experience with the product. AWS Lambda functions and the S3 bucket are the Amazon products I deal with mostly.

What is most valuable?

I am generally satisfied with Amazon Linux; I appreciate the EC2 instances as well.

The ecosystem of software packages in Amazon Linux has helped us keep up to date with the artificial intelligence trend, where people are using ChatGPT to code, and they are also using Amazon Developer Q to program applications much faster, and then also to meet requirements with the Google Play Store and Apple Store.

The rich documentation of Amazon Linux is beneficial for my migration processes; it is very helpful.

Amazon Linux's security updates have been helpful in general because I have had to be more specific in using the Identity Access Management (IAM) service so that we can have role-based permissions in preference to just keeping it open.

What needs improvement?

Amazon Linux can be improved by having the documentation contain more examples of use cases.

For how long have I used the solution?

I have been working with Amazon Linux for at least five years.

How was the initial setup?

The initial setup was very friendly for me; it was very friendly on Mac. I did not have any severe challenges installing or updating.

What other advice do I have?

I do not use the optimized kernel in Amazon Linux.

I tried a little bit with Alexa services, but considering, it has been a while since I updated the integrated AWS CLI feature in Amazon Linux.

I find the pricing friendly because it is per hour; I use the pay-as-you-go option so that if the application does not have a lot of users, it is cheap. However, when there are many users, the users then pay for the expenses of the application.

There is a need for features including integration with other marketplaces; when you build, launch once, and deploy everywhere, it would be easy to just deploy once if there was that integration. That would be a nice feature to have.

I would recommend Amazon Linux to others. I give this review a rating of 7.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


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