Good platform to deliver personalized customer experiences
What do you like best about the product?
Since adoption of this platform as customer relationship and marketing management system, we have been able to deliver more relevant conversations with our customers, right at the channels of their preferences. It helps us in building more productive marketing campaigns than ever before hence we have now become able to generate increased campaign profits.
What do you dislike about the product?
The marketing campaigns once launched, are not flexible to be customized. They should provide more features to customize our campaigns at any time. Also, you may face critical data loss if you get logged out of your account. They should improve their data restoration capabilities.
What problems is the product solving and how is that benefiting you?
It helps in reducing time to market. Also improves business process outcomes.
Create internal/operational efficiencies.
Effective cost management
Improve business process agility
Improve supplier or partner relationships
Create internal/operational efficiencies.
Effective cost management
Improve business process agility
Improve supplier or partner relationships
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