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3-star reviews ( Show all reviews )

    Chetan Bhati

Improves daily threat prevention with real-time detection and requires better alert tuning for faster prioritization

  • November 19, 2025
  • Review from a verified AWS customer

What is our primary use case?

Our main use case for Check Point Infinity is to manage and protect our network from advanced threats. We use it for firewall control, threat prevention, and secure access for remote users. It also helps us monitor traffic and block risky activities and keep our endpoints safe. The platform also gives us clear reports so our team can respond faster. Overall, we can rely on it to keep our environment secure and stable every day.

Recently our team used Check Point Infinity to stop suspicious inbound connections that were targeting one of our internal apps. The system flagged and instantly blocked the activities before any damage was done. The alert Check Point Infinity gave us was clear and detailed so we could review logs and confirm it was a real threat. This quick detection saved us time and prevented a possible breach. It shows how useful the platform is in our daily security work.

What is most valuable?

Check Point Infinity offers many valuable features including AI-powered threat prevention, unified management, autonomous threat prevention, and generative AI copilot, scalable architecture, managed security services that monitor threat intelligence and support from Check Point experts. Users use ThreatCloud AI with 50 engines to block zero-day malware, malware, phishing and advanced threats.

ThreatCloud AI is an engine that gives very strong real-time threat prevention. AI Copilot helps us automate incident response, policy tuning, and threat hunting, saving a lot of manual effort. Managed security services with a dedicated team backing the platform gives confidence and support, especially when things get complex. If I had to pick one, it would be ThreatCloud AI because blocking threats early is the foundation of everything else for us.

Since deploying Check Point Infinity, we have seen a big drop in security incidents thanks to its strong AI-driven threat prevention. Response times have improved dramatically because of the automated XDR workflows. The unified console has simplified managing our firewalls, endpoints and cloud, reducing admin overhead for us. Having the managed security team support has increased our confidence in handling complex threats. Overall, our security posture feels more proactive and resilient.

What needs improvement?

Check Point Infinity is powerful, but there are a few areas that could improve. The learning curve for new users can be steep, especially when managing multiple modules like CloudGuard, Quantum, and Harmony together. Some alerts can be overwhelming, making it harder to prioritize without fine-tuning. While automation helps, occasional manual adjustments are still needed. Overall, it is strong, but simplifying onboarding and alert management would make it even better.

Integration with third-party tools could be smoother. The reporting dashboard could be more customizable for quick insights. Performance on very large networks can sometimes slow during updates. Overall, while the platform is strong, improving user experience, alert management, and integration would make it even more efficient for daily operations.

For how long have I used the solution?

I have been working in my current field since the last 1.4 years.

What do I think about the stability of the solution?

Check Point Infinity has achieved a 99.9% block rate on zero-day malware in the 2025 Miercom test. It has also reached a high phishing prevention rate in the same report. These numbers correlate with fewer real incidents, faster detection, and much lower noise, which we have seen in our organization.

What do I think about the scalability of the solution?

Our experience with Check Point Infinity scalability has been very positive. The Infinity Portal lets us manage on-premises, cloud and edge environments from a single elastic console.

How are customer service and support?

We have reached out to Check Point support a few times. Overall, the response is decent for critical issues. For some critical issues, some users praise their promptness, but others note delays. Tickets sometimes take too long. Documentation could also be more up-to-date.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We evaluated several options before selecting Check Point Infinity. We evaluated Palo Alto Networks, specifically NGFW, since it is a strong all-around security platform. We also evaluated Fortinet, especially Fortinet firewalls for network security, and Microsoft Security.

How was the initial setup?

It was a fresh installation, so we have not migrated any software before implementing Check Point Infinity.

What about the implementation team?

We did not use an external implementation team.

What was our ROI?

We have seen a solid return on investment with Check Point Infinity.

What's my experience with pricing, setup cost, and licensing?

Our experience with Check Point Infinity pricing and licensing was mixed. The subscription model is flexible with one-year and multi-year plans based on per-user or deployment size. Setup costs were moderate but negotiating the price was necessary. Cost depends heavily on scale. According to PeerSpot users, pricing is not fixed and is based more on machines than users.

Which other solutions did I evaluate?

We evaluated several options before selecting Check Point Infinity. We evaluated Palo Alto Networks, specifically NGFW, since it is a strong all-around security platform. We also evaluated Fortinet, especially Fortinet firewalls for network security, and Microsoft Security.

What other advice do I have?

The advice I would give to others for Check Point Infinity is to first run a pilot test. Test its AI-led threat prevention, workflows, and unified portal in a small but realistic environment. Negotiate licenses carefully since cost can scale with modules and users. Invest in team training to understand policy tuning and alert handling. Use automation early to reduce manual work. Finally, regularly review and optimize your security rules and reporting dashboard to maximize value.

Check Point Infinity is a strong, comprehensive security platform. Its AI-driven threat prevention, unified management, and scalability make it reliable for hybrid environments. Automation and managed services save time and improve response. The main areas for improvements are alert management and documentation. Despite that, it has significantly strengthened our security posture and streamlined operations. I would recommend it to organizations seeking robust, all-in-one cybersecurity coverage. I would rate this product a 7 out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


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