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Had great support from the engineering team
What do you like best about the product?
The knowledge of the technical team and their willingness to work with our analyst
What do you dislike about the product?
Confusion over what functionality will be available and when
What problems is the product solving and how is that benefiting you?
It is allowing the bulk transcription of conversation
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Great documentation, generous amount of credits and a fast, high quality service.
What do you like best about the product?
I love the design of the API and the related documentation and think the free credits and incentives to earn more by following the tutorials really effective.
What do you dislike about the product?
Diarization is not great – quite a few out-by-one errors related to timings. There are few, if any clientside JavaScript examples in the documentation.
What problems is the product solving and how is that benefiting you?
It provides high-quality transcription at a competitive price, with great performance. The generous amount of free credits you receive helps me test and develop.
My Personal Experience
What do you like best about the product?
The best thing about Deepgram is that it provides code snippets that helps you a lot while building your hobby project or integrating in real world solution. Last year when I created a Voice Search for hackathon then Deepgram's docs and examples helped me a lot in implementing.
What do you dislike about the product?
The one major downside I faced was not a good response from the model. It was working fine with normal language words example. I, we, help etc. But I was looking for a solution that can understand technical words related to programming for example. Java, Python. Although It was working, but I lost top-notch user experience.
What problems is the product solving and how is that benefiting you?
Deepgram is making easy in Creating powerful Voice recognition system for applications.
Great Features
What do you like best about the product?
They have many great features that are easy to turn on or off as your use case for specific sources change. For example, I can choose to turn diarization on for multiple speakers, and I can choose to use individual timestamped words, sentences, and paragraphs and spare myself the trouble of splitting or combining transcripts on my end.
What do you dislike about the product?
Supported input codecs aren't listed on their website, but their salespeople are very helpful via e-mail in this regard.
What problems is the product solving and how is that benefiting you?
I work with large amounts of recorded content, most of it not necessary for the project, and using Deepgram transcripts helps us do keyword searches or skim dialogue to look for what we need.
Next generación voice to text
What do you like best about the product?
Impressive super fast voice to text engine, very accurate thanks to the IA used, improve a lot of features vs other engines, like they Smart format, real time and punctuate
What do you dislike about the product?
Nothing to Say, I think all the córners are covered bye deepgram
What problems is the product solving and how is that benefiting you?
Wey can detect financial frauds, automatizating compliance process, and the QA process to. Wey can use the time saved in other process
One of the more feature-filled and performant transcription solutions on the market!
What do you like best about the product?
- Best-in-class latency for real-time transcription: sends updates quick
- Willing to work with you on building new features, training custom models, and improving the behavior of existing features (for example realtime silence detection was something we really needed)
- Competitive price
- Relatively nice and clean APIs and DevX
- Self-hosting is easy
- Willing to work with you on building new features, training custom models, and improving the behavior of existing features (for example realtime silence detection was something we really needed)
- Competitive price
- Relatively nice and clean APIs and DevX
- Self-hosting is easy
What do you dislike about the product?
- Speaker diarization is not as accurate as other providers (for example Rev.ai)
- Occasional bugs with transcription
- Lots of hidden options & documentation could be improved
- Occasional bugs with transcription
- Lots of hidden options & documentation could be improved
What problems is the product solving and how is that benefiting you?
We use transcription to transcribe conversations and customer calls in real-time on our virtual salesfloor. Deepgram lets us connect to customer calls faster and extract insights from them as they happen for others to see.
Easy to use, fast, powerfull
What do you like best about the product?
The community, the quality of the transcript, the language support
What do you dislike about the product?
Number Spanish support, functionality, can be able more features as very system, text to speech
What problems is the product solving and how is that benefiting you?
transcription system in some different format files
I appreciate Deepgram for its free quotas and reasonable transcription quality
What do you like best about the product?
The large amount of free minutes includes even without purchasing a licence.
The easy-to-use Typescript API, which allowed me to batch-transcribe many audio files at once.
The easy-to-use Typescript API, which allowed me to batch-transcribe many audio files at once.
What do you dislike about the product?
The transcription quality is not always very good, especially for languages outside of English (French for instance). The word whitelisting is sometimes either ignored, or used too much (i.e. Deepgram wrongly detects words in the audio file as being one of those in the whitelist)
What problems is the product solving and how is that benefiting you?
I use Deepgram to generate a quick transcription of podcast contents as subtitle files. After that I go over the transcribed subtitles and fix the issues manually.
Deepgram is amazing, better than OpenAI's Whisper abd much easier to work with
What do you like best about the product?
Deepgram is super easy to use. The format of the returned data is super easy to digest and use, and it comes with everything you could want, from the basic transcripion to accurate timestamps and labeled speakers. Overall very well done.
What do you dislike about the product?
There isn't anything majorly wrong about Deepgram. It can cost a decent amount but it's at an industry standard so nothing extraordinarily bad there. It hasn't ever failed for me either. The transcriptions aren't perfect but they're very good.
What problems is the product solving and how is that benefiting you?
Automating the transcription service so humans don't have to listen to podcast recordings over and over. It saves time and enables businesses like mine to exist.
Excellent API
What do you like best about the product?
Easy API documentation makes it easy to build applications.
What do you dislike about the product?
It has no user interface to create transcriptions.
What problems is the product solving and how is that benefiting you?
Creating sermon transcripts.
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