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Reviews from AWS customer

7 AWS reviews

External reviews

24 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    VIJAICYRIAC

Provides robust cloud security with effective threat detection and prevention

  • April 25, 2025
  • Review from a verified AWS customer

What is our primary use case?

I have been working with FortiGate Cloud-Native Firewall (FortiGate CNF), primarily focusing on application-level firewalling and network-level security, especially in a cloud environment.

How has it helped my organization?

FortiGate Cloud-Native Firewall (FortiGate CNF) primarily provides application-level gateways and network-level security at a cloud level. It offers secure cloud platforms that meet industry standards for compliance.

What is most valuable?

FortiGate Cloud-Native Firewall (FortiGate CNF) primarily provides application-level gateways and network-level security at a cloud level. It offers secure cloud platforms that meet industry standards for compliance. Additionally, threat detection and prevention features are the most effective aspects of FortiGate CNF.

What needs improvement?

The customization of FortiGate Cloud-Native Firewall (FortiGate CNF) could be improved, particularly in terms of configurations to better adjust to specific needs.

For how long have I used the solution?

I have been using FortiGate Cloud-Native Firewall (FortiGate CNF) for about two years.

What was my experience with deployment of the solution?

Initially, there were network issues, but once in place, the deployment took about three to four hours, making it not very complex. A team of experts, including three to four engineers, was involved in the deployment.

What do I think about the stability of the solution?

I rate the stability of FortiGate Cloud-Native Firewall (FortiGate CNF) at eight out of ten.

What do I think about the scalability of the solution?

I rate the scalability of FortiGate Cloud-Native Firewall (FortiGate CNF) around seven to eight. The scalability allows for increasing the capacity through configuration adjustments.

How are customer service and support?

Fortinet's support is good and helpful. I rate it around eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I mainly work with FortiGate and Palo Alto, due to their features, security protection, deployment, and scalability.

How was the initial setup?

The initial setup was a customized deployment and not very complex.

What about the implementation team?

A team of three to four experts and engineers was involved in the deployment. I managed the overall team overseeing the process.

What was our ROI?

We observed better security and prevention of detection after using FortiGate Cloud-Native Firewall (FortiGate CNF).

What's my experience with pricing, setup cost, and licensing?

The pricing is a bit expensive, primarily due to licensing fees. Extra expenses include upgradations beyond licensing.

Which other solutions did I evaluate?

I mainly work with FortiGate and Palo Alto.

What other advice do I have?

Overall, I rate FortiGate Cloud-Native Firewall (FortiGate CNF) an eight out of ten. Maintenance is managed by my team, which handles multiple devices.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    RiaanDu Preez

Integration is seamless with both physical and virtual firewalls

  • March 28, 2025
  • Review from a verified AWS customer

What is our primary use case?

I use FortiGate Cloud-Native Firewall (FortiGate CNF) to enable better segregation and integration with on-premise firewalls and infrastructure. It allows me to have a unified approach, so I can work on both on-prem physical firewalls and cloud firewalls.

What is most valuable?

The most valuable feature of FortiGate Cloud-Native Firewall (FortiGate CNF) is its open-source configuration. The simplicity of its setup stands out, as it has the same look and feel as physical firewalls, making it easy for me to work with and integrate. Additionally, it enables better segregation and integration with on-premise firewalls and infrastructure so that I can seamlessly handle both on-prem physical firewalls and cloud firewalls.

What needs improvement?

I have not had any complaints regarding integration. At this moment, I cannot say what needs improvement, as it will take a few months to observe its capabilities and limitations. There might be future challenges in different development environments, but they haven't appeared yet.

For how long have I used the solution?

I have used FortiGate Cloud-Native Firewall (FortiGate CNF) for about three to four months now.

What do I think about the stability of the solution?

The stability of FortiGate Cloud-Native Firewall (FortiGate CNF) is highly appreciated by the people I work with, as they love its reliability. I consider it a stable solution when it's not causing issues.

What do I think about the scalability of the solution?

With my current experience, I would rate the scalability of FortiGate Cloud-Native Firewall (FortiGate CNF) at about a seven out of ten.

How are customer service and support?

From my interactions, technical support from Fortinet is rated high, a nine out of ten, though there is always room for improvement. I know some of the engineering personnel, which helps in understanding their approach and response.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup can be straightforward if one understands the environment and how FortiGate works. For someone new to security, it might be difficult as they see security as a hindrance instead of an enabler for improved work.

What's my experience with pricing, setup cost, and licensing?

In South Africa, the price point is challenging due to the Rand-dollar exchange rate. A $80 or $200 device translates to approximately 8,000 to 10,000 Rand, which includes licensing costs. The exchange rate makes it difficult, although this is not a problem with Fortinet itself.

What other advice do I have?

There is always room for improvement, even though progress is evident. I rate the overall solution at eight.


    MuhammadJahangir

Provided us with a good experience, making it the best firewall for our needs

  • November 11, 2024
  • Review from a verified AWS customer

What is our primary use case?

We are using two Fortinet firewalls. One is as an office firewall for all users behind it, configured with remote VPN for users working from home. The other firewall is for production use, with our applications behind it, ensuring PCI DSS compliance. It is deployed in AWS Cloud.

How has it helped my organization?

FortiGate has provided us with a good experience, making it the best firewall for our needs. It supports centralized logging with its Unified Threat Management features and enhances our infrastructure security effectively.

What is most valuable?

The Unified Threat Management, URL filtering, application control, antivirus, web filter, DNS control, and intrusion prevention are valuable features. FortiGate's offering of many features in one license is cost-effective.

What needs improvement?

Currently, whatever features FortiGate provides are sufficient. There are some features we do not use, like DLP and WAF, and there is no specific area that needs improvement.

For how long have I used the solution?

It's been around five years.

What do I think about the stability of the solution?

The FortiGate firewall is stable and supports all our requirements for infrastructure security.

What do I think about the scalability of the solution?

For scalability, if the hardware isn't fit or working, the box needs changing. We have around 50 users, and it has been supported well since 2019 without needing changes.

How are customer service and support?

Customer service is good. It's not extraordinary yet not bad either. I would rate them a seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I previously used Cisco ASA. Although it was a good firewall, it required many different kinds of licenses and was not as good for UTM features compared to FortiGate.

How was the initial setup?

The initial setup is easier with Fortinet's firewall. It is user-friendly, taking less time than other solutions to deploy.

What was our ROI?

The cost is good in comparison to Cisco ASA as it offers multiple features with one license, saving both money and time.

What's my experience with pricing, setup cost, and licensing?

FortiGate's cost-effectiveness is noticeable as it provides many features with one license, saving costs compared to Cisco ASA.

What other advice do I have?

Overall, the firewall meets our requirements. I don't have experience with other firewalls like Palo Alto that might provide some better benefits.

I'd rate the solution eight out of ten.


    Mohd. Rivai

Helps with web filtering and DDoS protection but needs improvement in IPS configuration

  • December 05, 2023
  • Review from a verified AWS customer

What is our primary use case?

I primarily use FortiGate for web filtering, IPS, DDoS protection, and IP segment VPN in an enterprise environment.

What is most valuable?

The tool's documentation and online resources availability have been valuable.

What needs improvement?

The solution needs to improve on box clustering and IPS configuration. 

For how long have I used the solution?

I have been using FortiGate CNF since 2019. 

What do I think about the stability of the solution?

The product is stable. 

What do I think about the scalability of the solution?

FortiGate CNF is scalable. 

How are customer service and support?

The solution's tech support is good. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was very easy. Two resources are needed for the deployment. One resource can maintain the product, which is easy. 

What was our ROI?

We can get ROI with the tool's use. 

What's my experience with pricing, setup cost, and licensing?

The tool's licensing costs are cheap and yearly. 

What other advice do I have?

I rate the solution an eight out of ten. 

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    NagagopiKaranki

An advanced solution with good monitoring features

  • October 04, 2023
  • Review from a verified AWS customer

What is most valuable?

The solution is very advanced and has good monitoring features.

What needs improvement?

The product is very expensive.

For how long have I used the solution?

I have been working with the solution for two years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

FortiGate CNF's scalability is good. We have around 50-100 users for the product.

How are customer service and support?

FortiGate CNF has good tech support.

How would you rate customer service and support?

Positive

How was the initial setup?

FortiGate CNF is easy to install and takes around one to days to complete. My 10-member team is involved in the installation.

What other advice do I have?

I feel Sophos is better compared to FortiGate CNF since it has a better response. I rate it a nine out of ten.


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