External reviews
External reviews are not included in the AWS star rating for the product.
Provides robust cloud security with effective threat detection and prevention
What is our primary use case?
How has it helped my organization?
What is most valuable?
What needs improvement?
For how long have I used the solution?
What was my experience with deployment of the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
How was the initial setup?
What about the implementation team?
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
Which other solutions did I evaluate?
What other advice do I have?
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Integration is seamless with both physical and virtual firewalls
What is our primary use case?
What is most valuable?
What needs improvement?
For how long have I used the solution?
What do I think about the stability of the solution?
What do I think about the scalability of the solution?
How are customer service and support?
How would you rate customer service and support?
Positive
How was the initial setup?
What's my experience with pricing, setup cost, and licensing?
What other advice do I have?
Provided us with a good experience, making it the best firewall for our needs
What is our primary use case?
We are using two Fortinet firewalls. One is as an office firewall for all users behind it, configured with remote VPN for users working from home. The other firewall is for production use, with our applications behind it, ensuring PCI DSS compliance. It is deployed in AWS Cloud.
How has it helped my organization?
FortiGate has provided us with a good experience, making it the best firewall for our needs. It supports centralized logging with its Unified Threat Management features and enhances our infrastructure security effectively.
What is most valuable?
The Unified Threat Management, URL filtering, application control, antivirus, web filter, DNS control, and intrusion prevention are valuable features. FortiGate's offering of many features in one license is cost-effective.
What needs improvement?
For how long have I used the solution?
It's been around five years.
What do I think about the stability of the solution?
The FortiGate firewall is stable and supports all our requirements for infrastructure security.
What do I think about the scalability of the solution?
For scalability, if the hardware isn't fit or working, the box needs changing. We have around 50 users, and it has been supported well since 2019 without needing changes.
How are customer service and support?
Customer service is good. It's not extraordinary yet not bad either. I would rate them a seven out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I previously used Cisco ASA. Although it was a good firewall, it required many different kinds of licenses and was not as good for UTM features compared to FortiGate.
How was the initial setup?
The initial setup is easier with Fortinet's firewall. It is user-friendly, taking less time than other solutions to deploy.
What was our ROI?
The cost is good in comparison to Cisco ASA as it offers multiple features with one license, saving both money and time.
What's my experience with pricing, setup cost, and licensing?
FortiGate's cost-effectiveness is noticeable as it provides many features with one license, saving costs compared to Cisco ASA.
What other advice do I have?
Overall, the firewall meets our requirements. I don't have experience with other firewalls like Palo Alto that might provide some better benefits.
I'd rate the solution eight out of ten.
Helps with web filtering and DDoS protection but needs improvement in IPS configuration
What is our primary use case?
I primarily use FortiGate for web filtering, IPS, DDoS protection, and IP segment VPN in an enterprise environment.
What is most valuable?
The tool's documentation and online resources availability have been valuable.
What needs improvement?
The solution needs to improve on box clustering and IPS configuration.
For how long have I used the solution?
I have been using FortiGate CNF since 2019.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
FortiGate CNF is scalable.
How are customer service and support?
The solution's tech support is good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup was very easy. Two resources are needed for the deployment. One resource can maintain the product, which is easy.
What was our ROI?
We can get ROI with the tool's use.
What's my experience with pricing, setup cost, and licensing?
The tool's licensing costs are cheap and yearly.
What other advice do I have?
I rate the solution an eight out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
An advanced solution with good monitoring features
What is most valuable?
The solution is very advanced and has good monitoring features.
What needs improvement?
The product is very expensive.
For how long have I used the solution?
I have been working with the solution for two years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
FortiGate CNF's scalability is good. We have around 50-100 users for the product.
How are customer service and support?
FortiGate CNF has good tech support.
How would you rate customer service and support?
Positive
How was the initial setup?
FortiGate CNF is easy to install and takes around one to days to complete. My 10-member team is involved in the installation.
What other advice do I have?
I feel Sophos is better compared to FortiGate CNF since it has a better response. I rate it a nine out of ten.