DataDome Account Protect
DataDomeReviews from AWS customer
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A powerful and evolving protection solution
What do you like best about the product?
We have been using DataDome for two years now, and the solution has been entirely satisfactory. It continuously learns and evolves, ensuring regular improvements. The WEBUI is efficient and functional, and the recent update has made it even more pleasant to use.
The reduction in maintenance and monitoring efforts is significant compared to other bot management solutions we used and maintained for several years before switching to DataDome.
The technical team is attentive, responsive, and pleasant to work with, which is a real plus.
The reduction in maintenance and monitoring efforts is significant compared to other bot management solutions we used and maintained for several years before switching to DataDome.
The technical team is attentive, responsive, and pleasant to work with, which is a real plus.
What do you dislike about the product?
The cost is relatively high, but this is in line with other security solutions.
A lack of possibilities with the API for automating configurations and deployment.
For the integration to be truly excellent, some setup time is required.
A lack of possibilities with the API for automating configurations and deployment.
For the integration to be truly excellent, some setup time is required.
What problems is the product solving and how is that benefiting you?
DataDome allows us to protect our websites against malicious bots by effectively blocking automated attacks such as scraping and brute force attempts. This enhances the security of our platforms while reducing the burden of monitoring and maintenance. Additionally, analyzing the dashboards helps us adjust our protection rules based on detected threats, ensuring a better user experience.
Excellent bot detection tool
What do you like best about the product?
- Comprehensive dashboards
- Lots of analytics to understand the behavior and detect bots or fraudsters
- Excellent customer support
- Ease of integration
- Lots of analytics to understand the behavior and detect bots or fraudsters
- Excellent customer support
- Ease of integration
What do you dislike about the product?
- Detection models need to be improved as some professional bots still succeed to bypass the protection
What problems is the product solving and how is that benefiting you?
DDoS attacks and permanent scraping impact a lot our business.
Datadome mitigates both of these issues with an excellent success rate.
Datadome mitigates both of these issues with an excellent success rate.
Excellent quality product that does what is says in a simple and effective way.
What do you like best about the product?
The core product offering is extremely solid and just gets to work blocking bots in the background without you having to worry about it. Account management and technical support are both extremely good and responsive. Had numerious in-depth technical discussion and also customised the detection algorithms to suit the specific traffic on our site.
What do you dislike about the product?
The only thing that doesn't wokr that well is if you have extremely high traffic and you only want to pay to protect a subset of that traffic. It can be done but the configuration is complicated and fiddly.
What problems is the product solving and how is that benefiting you?
Problems of people scraping our data, credential stuffing, AI content ingestion, fraudulent manipulation of our algorithms
Easy-to-Use Powerful Bot Protection
What do you like best about the product?
We needed a solution to protect our sites from DDoS attacks and content scrapers. We found DataDome and were able to work with them to quickly and easily integrate their solution into our environment. Their team has always been available and helpful to answer questions!
What do you dislike about the product?
Honestly, I cannot think of any downsides.
What problems is the product solving and how is that benefiting you?
DataDome protects our sites from DDoS attacks and helps protect against content scrapers.
Easy to use, effective, well supported, and has good reporting
What do you like best about the product?
Bot protection is working well for us, and the reports they send show the value. The Datadome team are also great to work with. The product is easy to use.
What do you dislike about the product?
At first it was a bit aggressive. It took some tuning before the captchas would at the frequency we wanted.
What problems is the product solving and how is that benefiting you?
Datadome protects us primarily from web scraping and bot attacks.
Effective bot management solution
What do you like best about the product?
DataDome Bot Protect is a very mature and effective bot management solution, best used as a complement to a WAF.
Detection quality is excellent, with a consistently low false positive rate on high‑traffic B2B ecommerce platforms, which is critical from a business standpoint.
The product has evolved significantly over the past years, with regular improvements and new capabilities that clearly show ongoing investment and roadmap execution.
It adapts well to new classes of automated traffic and evolving bot behaviors while remaining stable in production.
Integration is straightforward thanks to solid native connectors and APIs.
Support is responsive, technically skilled, and able to engage at an architectural level; French‑speaking support is also a strong plus for European teams.
Detection quality is excellent, with a consistently low false positive rate on high‑traffic B2B ecommerce platforms, which is critical from a business standpoint.
The product has evolved significantly over the past years, with regular improvements and new capabilities that clearly show ongoing investment and roadmap execution.
It adapts well to new classes of automated traffic and evolving bot behaviors while remaining stable in production.
Integration is straightforward thanks to solid native connectors and APIs.
Support is responsive, technically skilled, and able to engage at an architectural level; French‑speaking support is also a strong plus for European teams.
What do you dislike about the product?
Pricing can become a challenge over time as traffic scales, and cost governance requires continuous attention in high‑volume environments.
Client‑side integration is strongly recommended for optimal efficiency; relying on server‑side protection alone may be limiting for some API‑centric or machine‑to‑machine use cases.
Data retention remains relatively short, which can make long‑term trend analysis harder without exporting data to external systems.
Client‑side integration is strongly recommended for optimal efficiency; relying on server‑side protection alone may be limiting for some API‑centric or machine‑to‑machine use cases.
Data retention remains relatively short, which can make long‑term trend analysis harder without exporting data to external systems.
What problems is the product solving and how is that benefiting you?
DataDome helps us protect our ecommerce platforms against large‑scale automated traffic, primarily web scraping but also more sophisticated forms of bot activity.
It significantly reduces the business and infrastructure impact of non‑legitimate traffic by preventing content theft, resource abuse, and unnecessary load on our applications, while preserving access for legitimate users and partners.
This allows us to better control operational costs, maintain platform performance, and avoid putting excessive pressure on downstream systems and shared infrastructure.
It significantly reduces the business and infrastructure impact of non‑legitimate traffic by preventing content theft, resource abuse, and unnecessary load on our applications, while preserving access for legitimate users and partners.
This allows us to better control operational costs, maintain platform performance, and avoid putting excessive pressure on downstream systems and shared infrastructure.
Robust protection against bots with DataDome
What do you like best about the product?
I particularly appreciate the efficiency of DataDome in detecting and protecting against malicious bots. The solution is very simple to implement and works smoothly in the background, without impacting the site's performance. The dashboard offers good visibility of blocked threats and allows real-time monitoring of suspicious activity. The ability to customize security rules according to specific needs is also a big plus.
What do you dislike about the product?
The only downside is the cost, which can be high for small businesses or start-ups. Although the service is worth it due to the quality of protection, a more flexible pricing model could be interesting for organizations with tighter budgets.
What problems is the product solving and how is that benefiting you?
DataDome effectively solves the problem of malicious bot attacks that threatened the stability of our servers. Since its implementation, we have noticed a significant improvement in our site's performance, without interruptions due to overloads caused by bots. Furthermore, DataDome protects our sensitive product information, thus avoiding the risks of scraping, which is essential for maintaining the integrity and confidentiality of our data. This not only enhances security but also strengthens our customers' trust in our platform.
Team at DataDome have been great. Platform is easy to implement and use.
What do you like best about the product?
Ease of implementation, excellent user environment.
What do you dislike about the product?
The mobile app is usable but not great.
What problems is the product solving and how is that benefiting you?
Our website was subject to a DDOS attack that our WAF couldn't stop. Implemented Datadome and fixed all our issues on day 1.
Effective Captcha Protection for Client-side bot protections
What do you like best about the product?
Datadome's captcha offering is quite straightforward to implement, the documentation is thorough and support is quick to answer inqueries.
What do you dislike about the product?
I think the dashboards/explore tools could use some love on the performance side of things. I would also love to be able dive deeper into the Captcha funnel charts. They're nice to get an aggregate view, but not the best for sorting issue reported by specific customers/users.
What problems is the product solving and how is that benefiting you?
Our customers experience loads of bot traffic, we use DD client-side to protect their resources from nefarious actors.
Easy to use and review risks
What do you like best about the product?
The platform easily identifies risks, eliminating a ton of manual intervention
What do you dislike about the product?
Only negative is the small lookback windows for historical data.
What problems is the product solving and how is that benefiting you?
Quickly identified an ongoing Payment Fraud issue and stopped the attack.
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