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External reviews

111 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Accounting

Cover all the points of your advertising

  • July 24, 2024
  • Review provided by G2

What do you like best about the product?
I can integrate other platforms of daily use in my marketing campaigns to the SAS platform. From here I can manage the data collected by these platforms. Know what is working at the moment and what is not. Make corrections to my advertising to generate engagement with the consumer and generate a better impression of the brand.
What do you dislike about the product?
So far I have not had any displeasure with this platform. At first it was somewhat difficult to make connections with other platforms and learn how to use this platform. However, the tech support people were there for me every step of the way. As a point to improve, I would request improvements in the graphic section and user interface.
What problems is the product solving and how is that benefiting you?
It saves me a lot of time. Instead of going from application to application or generating reports here and there, with the SAS platform I can integrate everything in the same platform and have a vision of what is happening in my advertising projects in real time. Which has also helped me make more and better decisions.


    Emmanuel C.

Truly a 360 tool

  • July 11, 2024
  • Review provided by G2

What do you like best about the product?
The functions available within the platform are designed for marketing professionals. Covers all the needs that may arise in an advertising campaign. The tools that have been most useful to me is the ability to use attributes to find key triggers. Use segmentation to test the aspects of marketing that are really unleashing what we are looking for in the consumer.
What do you dislike about the product?
The initial setup is complicated, using the connectors to unify the data sources, and verify that everything flows correctly, is quite technical. Luckily, the SAS team is always there to help you with whatever you need.
What problems is the product solving and how is that benefiting you?
Monitor the performance of our online ads and understand consumer behavior with different ads. At the same time, create basic reports from the same platform to inform our clients about the real-time performance of our work.


    Marketing and Advertising

SAS for modern marketing

  • July 08, 2024
  • Review provided by G2

What do you like best about the product?
It is a very complete platform. It supports multiple marketing channels and has a simple but useful panel that is used to analyze data in real time. Another feature that I really like is the integrated machine learning that marks suggestions. It really is a very well thought out solution and one that I consider essential today.
What do you dislike about the product?
What I would modify about SAS Customer Intelligence 360 ​​is its interface. I think that as it is it fulfills its purpose. The truth is neither bad nor horrible. But it is a point that at least I would like them to improve.
What problems is the product solving and how is that benefiting you?
With the help of its algorithm we have been able to perform an improved data analysis. The rapid location of objectives is key to generating sales or meeting the objectives set by our clients. In this, SAS has been very helpful to our team and to me.


    Marketing and Advertising

Features that cover all aspects of digital marketing

  • June 29, 2024
  • Review provided by G2

What do you like best about the product?
With SAS I can view a wide range of tracking metrics, create charts, and improve my decision making. Through knowledge of the interactions that occur in our channels.
What do you dislike about the product?
For some campaigns and clients, SAS prices are restrictive. What I always try to tell them is that the quality of the service and the professionals in charge of support and compliance with the regulations deserve it.
What problems is the product solving and how is that benefiting you?
SAS Marketing 360 allows me to connect to an existing database easily and cheaply. Analyze the channels and prospects with greater receptiveness, identify what in marketing we know as "hot leads." Protecting client and customer data at all times.


    Dilip K.

Personalized Customer experience via SAS Customer Intelligence 360

  • June 27, 2024
  • Review provided by G2

What do you like best about the product?
The best part of SAS customer intelligence 360 is that it provided me holistic view of how customer interacts and that helped me build customized content for customers to help and grow in business. While set up, it was simple to integrate and got support whenever neeeded from SAS Team like i was facing challenges in integrating with tool.
What do you dislike about the product?
Pricing is a bit on higher side which can be reduced so that it can be utilized by small businesses.
What problems is the product solving and how is that benefiting you?
I had to understand the customer and their experience for which I used to collect a lot of data and for each customer. Thios was time consuming and a lot of analysis required. I then started using SAS Customer Intelligence 360 which provided me a platform to feed my data and provided real time view of how customer interacts and this gave me opportunity to improve my market analysis and helped me build customized products for customers.


    Marketing and Advertising

SAS Marketing 360 equals effective advertising

  • June 20, 2024
  • Review provided by G2

What do you like best about the product?
I think transmitting the right messages at the right time. It is one of the characteristics that this marketing center helps me carry out better. Since I can configure personalized content for our different channels following the guidelines that we have established in each of them, and the best thing is that it is automatically once configured.
What do you dislike about the product?
I mentioned before that one of its strong points was automation. However, it should be noted that so-called "modern" solutions like this present gaps and unanswered questions from the SAS team. Personally, I would appreciate more passion when responding to their clients.
What problems is the product solving and how is that benefiting you?
It helps me make decisions because thanks to Customer Intelligence I can see the analytics and identify trends and better ways to reach potential customers. It has a visually well-organized and pleasant platform that I highlight because it facilitates analysis and makes it more interactive and dynamic.


    Aditi B.

Amazing service providers

  • June 16, 2024
  • Review provided by G2

What do you like best about the product?
It was quite easy to use and the kind of service that these guys are providing is just amazing
What do you dislike about the product?
There isn't anything which I would say I dislike
What problems is the product solving and how is that benefiting you?
It is helping me draw accurate analysis


    pavan k.

My Amazing Journey with SAS Customer Intelligence 360

  • June 13, 2024
  • Review provided by G2

What do you like best about the product?
I can say it has the best capability of machine learning and analytics.Ease of use and implementation. It has the real time decision engine which allows agile and responsive marketing. It has great customer support and frequency of use is good.It has the great felxibility, scalabilty and strong data privacy measures. Overall its a great powerful insight we have.
What do you dislike about the product?
Despite of having great features and integration capabilities it is a bit expensive for smaller scale of companies.
What problems is the product solving and how is that benefiting you?
It has the great empower to create more impactful and data driven strategies. Only the problem it has with the fragmented customer data by integrating data from multiple touch points.


    Consumer Goods

Good Tool for understanding customers

  • June 12, 2024
  • Review provided by G2

What do you like best about the product?
It is a very simple tool and easy to integrate with the existing systems. Implementing it was super smooth, thanks to the exceptional customer support team.
What do you dislike about the product?
There is no such things which makes it bad to use, though the price can be little cheaper.
What problems is the product solving and how is that benefiting you?
The software has enabled our team to understand the customer data and take data driven decisions. It drove the revenue gorwth and improved the relations with our customers.


    Rishabh B.

Complicated but better marketing platform

  • June 11, 2024
  • Review provided by G2

What do you like best about the product?
It is really helpful when you are providing personalised solutions to your audience since it analyses data using AI/ML and also it is useful to understand the customer journey map using its algorithms for process improvement and expense savings since you tend to optimize expenses and efforts based on customer journey before closure. I feel its all in one solution due to its features.
What do you dislike about the product?
Slightly complicated but much better than traditional data analysis tools.
What problems is the product solving and how is that benefiting you?
it helps in cost saving and understanding patterns or customer behaviors which can highly influnce company strategy and sales.