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Great Product
What do you like best about the product?
Ease to catch the big maket by using customer intelligence
What do you dislike about the product?
specification of indicator to indentify the customer improtance
What problems is the product solving and how is that benefiting you?
identificationi of KPI in Policy making
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Great product to capture customer insights
What do you like best about the product?
Helpful in making customized report about customer enabling marketers to Target right customers. The customer insights are helpful in making the business decisions.
What do you dislike about the product?
The UI can get little complex for business user
What problems is the product solving and how is that benefiting you?
It's helping the key problem of understanding the customer. Through SAS Customer Intelligence 360, we are able to solve customer understanding through the customer insights which is helping us make decision beneficial for businesses and customer as well.
My Take on SAS customer data platform
What do you like best about the product?
SAS Customer Data Platform capabilities transcend the limits of vaporizing the quintessential customer data in facilitating the collection , describing and providing appropriate and accurate information of all aspects of customers in real time which accounts us with sounding accuracy and productivity equating to optimal point, which in turn smoothens the decisive nature of all beneficiaries who are benefiting out of it. It weeds out the irrelevant aspects of customer data which is quite unconventional, and caters to provide rationality.
What do you dislike about the product?
There is no cons in it, however it may seem like the platform there are some intricacies at the user interface, believe if followed the correct instructions, it was easy for me to accustomizing to this platform.
What problems is the product solving and how is that benefiting you?
It's troubleshooting the respective error and makes us understand how to work on it hassle free and reduce the time to check the fault findings and errors
"Sas customer Intelligence helps truly connect with our customers"
What do you like best about the product?
Sas customer intelligence delivers us a full view of customers, helps segregate detailed profiles.
Software allows to track customer behavior forecasts potential selling opportunities
Adaptable to business needs and changing constraints. drives substantial difference in our marketing goals.
Simplfies analytical, report generation and performance tracking capabilties.
Very intergrative platform enables to integrate with ecommerce platforms, CRM ms dynnamics, hubspot.
creates personalised marketing and content engagement where customers data is secured.
It helps us automate campaigns design and excute seamlessly.
Agents provides personalized customer support.
Software allows to track customer behavior forecasts potential selling opportunities
Adaptable to business needs and changing constraints. drives substantial difference in our marketing goals.
Simplfies analytical, report generation and performance tracking capabilties.
Very intergrative platform enables to integrate with ecommerce platforms, CRM ms dynnamics, hubspot.
creates personalised marketing and content engagement where customers data is secured.
It helps us automate campaigns design and excute seamlessly.
Agents provides personalized customer support.
What do you dislike about the product?
Marketing activities accelerates through automation, boosts response rate with minimal efforts. yet customization ablities are difficult to implement.
necessity of Implementing new softwares often between workflows.
Analyze campaign performance involves daily use adjusting marketing strategies. Time consuming
necessity of Implementing new softwares often between workflows.
Analyze campaign performance involves daily use adjusting marketing strategies. Time consuming
What problems is the product solving and how is that benefiting you?
Integration of BI tools enables to create dashboards and perform in depth marketing analysis of customer data
Sas customer intelligence open and integretes with Sas environment and various application.
Personalized campaigns help us understand customer point of view. flexible in buliding customer profiles
Sas customer intelligence open and integretes with Sas environment and various application.
Personalized campaigns help us understand customer point of view. flexible in buliding customer profiles
Gather information about your customer in a more simple tool
What do you like best about the product?
you can gather insights in a simple tool
What do you dislike about the product?
interface is not as clear as others in the market
What problems is the product solving and how is that benefiting you?
gain information about customers to reach them in specific campaigns
Best features till date as per the competitors.
What do you like best about the product?
The platform provides capabilities for data quality, data integration, data governance, and analytics to enable personalized and relevant customer experiences.
What do you dislike about the product?
One drawback is the cost of this product. Which is very high.
What problems is the product solving and how is that benefiting you?
It is helping us to gather the user data and help us to analyse the data and automate few parts of the process.
Top Multi-Channel MA Solution
What do you like best about the product?
Using digital channels inlcuding mobile.
What do you dislike about the product?
only availible in AWS for the 360 part, but on prem for the rest
What problems is the product solving and how is that benefiting you?
combining in and outbound customer recommendations
I have had positive experiences using SAS in my company.
What do you like best about the product?
One of the best things is possibility of data manipulation which can be made through SQL. This feature allows me efficient and precise data manipulation, which is crucial in my industry. It has helped me analyze complex datasets with ease uncovering valuable insights and patterns"
Seamlessly integrates SQL for advanced data manipul. - Very fast processing of data - Privacy - There are a lot of statistic functions for analysis.
Seamlessly integrates SQL for advanced data manipul. - Very fast processing of data - Privacy - There are a lot of statistic functions for analysis.
What do you dislike about the product?
Great tool. We had some problems with integration but support was very helpful.
I am fully satsifeid with the produt barring minor issues that was solved with great support.
I am fully satsifeid with the produt barring minor issues that was solved with great support.
What problems is the product solving and how is that benefiting you?
Improve compliance & risk management
Drive innovation
Drive revenue growth
Improve customer relations/service
Create internal/operational efficiencies
Improve business process agility
Drive innovation
Drive revenue growth
Improve customer relations/service
Create internal/operational efficiencies
Improve business process agility
My experience with SAS customer data platform.
What do you like best about the product?
More insight on customer data analytics.
AI powered for better performances.
Data protection and security.
More organized customer data management.
AI powered for better performances.
Data protection and security.
More organized customer data management.
What do you dislike about the product?
SAS customer data platform capabilities is pricey
What problems is the product solving and how is that benefiting you?
Customers data platform.
Customer journey mapping.
SAS customer data platform capabilities has empowered our business with self service insights,audiences and activation capabilities.
Customer journey mapping.
SAS customer data platform capabilities has empowered our business with self service insights,audiences and activation capabilities.
I am amazed after using SAS
What do you like best about the product?
It has the ability to easily gather, arrange and handle data from different places. It has almost everything our organization needs.
Interface is cool and easy to use.
Interface is cool and easy to use.
What do you dislike about the product?
Customer support lacks sometimes but it happens very less and i like SAS as a whole.
What problems is the product solving and how is that benefiting you?
It provides a complete picture of every customer, helping our business understand that what does the customer need. It lets us able to talk to them when it is best. Basically our customers are happy when we understand their needs using sas.
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