Webex helps us collaborate better. We can work with customers and our team in real-time, share screens, and use a whiteboard. It's been really helpful.
Webex Meetings
Cisco Systems, Inc.External reviews
36 reviews
from
External reviews are not included in the AWS star rating for the product.
Helps to collaborate with team in real-time, share screens, and use a whiteboard
What is most valuable?
For how long have I used the solution?
I have been using the product for two to three years.
What do I think about the stability of the solution?
I rate the product's scalability a nine out of ten.
What do I think about the scalability of the solution?
I rate the tool's scalability a nine out of ten. Our organization uses Webex, and its users include project managers, development team leads, and consultants like myself.
How are customer service and support?
I haven't contacted the technical support yet.
Which solution did I use previously and why did I switch?
We used GoTo Meeting before Webex. I do have confidence in Cisco technology since we've used Cisco switches and support in the past, so Webex, being from Cisco, seems promising.
How was the initial setup?
I would rate my experience with the initial setup as a nine out of ten. It was very easy and straightforward, and I've always had a good experience with it.
Webex is deployed in our organization primarily for consultants and teams. Whenever a customer requires us to discuss certain products or topics, we use the tool to facilitate those discussions and bring everyone together for meetings.
The deployment is quick. We download it from the web, install it, and start using it. There's no extensive company-wide deployment of the tool in our organization. It's primarily used by consultants engaging with customers who prefer Webex for meetings. I've never initiated a Webex meeting myself. Typically, it takes less than five minutes from downloading to join a meeting.
What other advice do I have?
I've been using Webex to meet customer requirements. I tend to use Zoom for team-related activities. However, if the customer prefers Webex, Zoom, or Teams, we adapt accordingly.
I'm using a hybrid setup, including on-premises and hybrid cloud environments. Our approach is driven by customer requirements because we prioritize serving our customers. We support platforms like Azure, AWS, and private or hybrid cloud, including on-premises deployments.
I rate the product a nine out of ten.
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