ChatBot adding value
What do you like best about the product?
Good Professional Services backed by a robust tool helping deflect calls from already busy Service Agents
What do you dislike about the product?
The Aisera team have overcome the initial challengesof learning our business.
What problems is the product solving and how is that benefiting you?
Aisera has reduced the volume of calls to the Customer helplines, allowing agents to work on more complex items, reducing wait times and enabling some head-count reductions.
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