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Easy to Use and Effective Product with Great Customer Support

  • By Defense & Space
  • on 02/18/2025

What do you like best about the product?
Simple and configurable profiles for backup. Easy full or per-file restores. The ediscovery and federated search is a great feature to have if you choose. It has been a software that is mostly set and forget and email reports ensure continued complaince. Having Druva as a single location for endpoint backup as well as 365 makes restore jobs much quicker and easier. Customer support has been great and practice review meetings have been helpful to ensure we are using all of our capabilities.
What do you dislike about the product?
We wish the Phoenix cloud server backup was more cost effective so that we could purchase this as well. Addionally, it's lack of exchange support made this a pass. But for endpoints and 365 we have been more than happy!
What problems is the product solving and how is that benefiting you?
Preventing the need for complicated backup strategies for the mobile workforce. Ensures we are storing to a FEDRAMP authorized location


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