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AWS Cloud

The AWS Partner Solutions Finder provides AWS customers with a centralized place to search, discover, and connect with trusted APN Technology and Consulting Partners, based on customers’ business needs. Customers can use the AWS Partner Solutions Finder to find an APN Partner to help design, migrate, manage, and optimize workloads on AWS.


Customers can look for APN Partners based a variety of criteria including industry, use case, location and Product areas. APN Partners who are surfaced in the AWS Partner Solutions Finder has been validated by AWS through their success in the AWS Partner Network and its different programs.

APN Partners are highlighted in the Partner Solutions Finder by their level of performance and knowledge in AWS (e.g. based on their tier and participation in Partner Programs such as AWS Competencies, AWS Marketplace, Service Delivery, Channel Reseller and Managed Service Providers).

Some APN Partners will have a blue ribbon icon placed next to their listing. The blue ribbon represents partners who hold an AWS Competency, Service Delivery designation, or who are audited as AWS Managed Service Providers. APN Partners who are participating in one of these three areas of expertise have proven success through their AWS solutions.

When performing a search on the Partner Solutions Finder, start by using the Quick Search or free form text search. To narrow your search results further, use the search filters on the left hand navigation pane. You can also use the filters independently without the free form search.

APN Partners who are at the Registered tier can be found in search results only when their specific company name is searched. Registered tier APN Partners have not been validated by AWS. This search is case sensitive and will not include a partner profile. Registered tier Partners will need to upgrade to at least the Standard tier in order to attain an individual profile page. For more information on how to upgrade, visit the APN Consulting Partner or APN Technology Partner pages.

The "Rate this Partner" button found on partner profile pages can be leveraged to submit a customer review about your engagement with the APN Partner. Customer reviews are leveraged to measure AWS customer satisfaction when working with APN Partners. 

To report an issue or error on the AWS Partner Solutions Finder, or to get answers to additional questions, please contact apn-support@amazon.com.

Once you have identified an APN Partner who you would like to contact, simply click the “Connect” button. Once you have completed the ‘connect form’, your information will be sent directly to the APN Partner.

By submitting your information to an APN Partner you understand that the APN Partner may contact you about products, services, and special offers and your information will be subject to any APN Partner privacy policy. AWS has no control over the APN Partner’s use of your information and AWS makes no representations regarding the APN Partner’s products or services.

To learn more about an APN Partner, visit their individual partner profile page by clicking on their name in the search results. In this page you can explore partner’s solutions, case studies, locations, and more.

To become an APN Partner you will need to complete the APN registration process. For more details please visit the AWS Partner Network page.

Customer reviews may be submitted for each engagement, given the engagement included a different team or services provided by the APN Partner.


Yes. The customer review form varies by partner type and includes a unique set of questions for the APN Technology Partners and APN Consulting Partners.


No You may choose whether to share your contact information with the APN Partner when you submit your review. If you do not want the APN Partner to contact you, your contact information will not be shared with the APN Partner.

Prior to being highlighted in the Partner Solutions Finder, solutions and case studies are validated by AWS. To submit solutions and case studies to the Partner Solutions Finder, APN Partners need to apply to AWS Competency or AWS Service Delivery Programs.

APN Partners can modify their partner profile information through the APN Portal. Only the Alliance Lead of the Partner APN Account can submit changes for the partner profile. To submit changes, partners need to log in to the APN Portal and click on the “Manage Directory Listing”. After saving and submitting changes it takes two business days for these changes to be reflected on the site.

If you are an APN Partner at the Registered tier, your company name is searchable in free form search. If you are having trouble finding your company name, ensure that the name you search matches the company name you used in the APN application. If you are a Standard tier or higher APN Partner and do not see your listing, then you have not yet submitted the partner profile through the APN Portal. To submit the information, the Alliance Lead (account owner) needs to log in to the APN Portal and submit your information to the “Manage Directory Listing” link.

APN Partners at the Standard tier or higher are invited to submit their listing to the Partner Solutions Finder. By advancing through the APN's performance tiers and participating in a variety of Partner Programs, your company may be surfaced higher in search results. To improve your listing, you can apply to the AWS Competency or Service Delivery Programs, Managed Service Provider Program, Public Sector Program, and Channel Reseller Programs.

When an AWS Customer requests to connect with you, a new APN Opportunity will be available in the APN Portal. The Alliance Lead of the APN account can log in to the APN Portal and click the “Opportunities” tab. There you will find a new “Partner Solutions Finder” view to see all APN Opportunities that were generated through your profile on the Partner Solution Finder.

All AWS customers who have a valid, unique, business e-mail address can submit customer reviews for APN partners.
 

AWS Customers who engage with APN Consulting Partners or leverage APN Technology Partner solutions, provide important insights centered on customer satisfaction. This information is integral to how the APN continues to improve and optimize our partner programs and customer experience.
 

Customer reviews will not be posted publically on the AWS Partner Solutions Finder. Customer review data is used to monitor the APN Partner’s customer satisfaction level. As a result, the APN may share review details with the APN Partner if appropriate.

 

No. Customer reviews are only to measure customer satisfaction and are not included in the search algorithm.

 

Yes. If you have had a working engagement with another APN Partner as their customer, we encourage you to leave your customer review.

 

Yes. All customer reviews are verified by the APN team to ensure they are submitted by real AWS Customers and do not include abusive content or duplicate reviews.

Negative reviews may be reviewed by the APN team with the APN Partner to better understand the engagement, but they will not affect the APN Partner’s membership within the APN.

 

Yes. APN Partners can leverage the new customer review form to collect customer feedback for the APN. Simply direct your customers to your AWS Partner Solutions Finder profile where they can click “Rate this Partner”. 

At this stage, no. Customer reviews are only to measure customer satisfaction and are not shared with APN Partners.


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