ServisBOT's Conversational AI (CAI) platform allows businesses using Amazon Lex to build and manage self-service experiences across all channels (chatbots and virtual assistants) faster and more easily. Whether building your first bot, or connecting an existing Lex project for improvement, the platform provides IT with tooling to build and optimize bots while also covering security, integrations to backend systems, access management, and analytics. The platform also offers low-code tooling, blueprints, and reusable components for business users. Our multi-bot architecture makes it easier to create and manage conversational AI experiences across multiple NLPs and third-party bots in complex enterprise environments and supports ease of scaling and improved bot performance without sacrificing quality. In addition, our AI Insights tools include automated machine learning to help improve NLU performance - reducing learning delay while preventing regression. We help businesses solve the tough stuff as it relates to building and maintaining Conversational AI experiences while improving overall CX and reducing TCO.