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NLX
NLX enables organizations to build and manage next generation conversational experiences
AWS Partner Highlights
3 AWS Competencies
1 AWS Service Validations
5+ AWS Certifications
<5 AWS Customer Launches
NLX enables organizations to build and manage next generation conversational experiences - personalized conversations that are automated, integrated, measurable, highly scalable and available anytime and anywhere.
AWS Partner Website
us
Headquarters
New York
31 Hudson Yards, Floor 11
New York, New York 10001
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AWS Partner descriptions are provided by the AWS Partner and are not verified by AWS.
AWS Validated Qualifications
AWS Competencies
  • Travel and Hospitality ISV Competency
  • Conversational AI Software Competency
  • Generative AI Software Competency
Partner Programs
  • Select Tier Services
AWS Service Validations
  • Amazon Connect Ready
AWS Certifications
  • AWS Certified Big Data - Specialty
  • AWS Certified Solutions Architect - Associate
  • AWS Certified SysOps Administrator - Associate
  • AWS Certified DevOps Engineer - Professional
  • AWS Certified Solutions Architect - Professional
Solutions (4)

Sorted by: A-Z

solution validation level iconAdvanced

Conversational AI Software Competency | Amazon Connect Ready | Generative AI Software Competency

Conversations by NLX
Conversations by NLX™ enables companies to transform customer contact into personalized customer self-service. The product enables non-technical users to build and manage chat, voice, and multimodal conversational experiences, helping brands track and elevate self-service into a strategic asset.
solution validation level iconFoundational

NLX Journey
A one-of-a-kind, AI-powered, enterprise travel and hospitality solution which combines unscripted, natural conversations, and the ability to transact. A human-like interaction integrating search, customer experience, and commerce across multiple brands into a single, unified, conversational experience.
solution validation level iconFoundational

The Showroom
The Showroom is an interactive travel & hospitality experience that puts you in the customer's shoes, allowing you to experience what best-in-class personalized self-service looks like for airlines, hotels, and restaurants. Test drive what end-to-end automated customer IVR, visual IVR, chatbot, and multimodal conversations look like on a fully qualified Conversational AI platform, illustrated through use cases like check-in, upgrade booking, cancel reservation, and more. The Showroom is the ultimate demonstration of Conversations by NLX, your gateway into the NLX ecosystem that provides access to our applications, unified billing, and user management.
solution validation level iconAdvanced

Travel and Hospitality ISV Competency

Voice Compass by NLX
Delivered as a platform-agnostic managed service, Voice Compass® by NLX enables organizations to deflect live agent handling by engaging an AI-powered Journey Assistant® within a branded customer journey uniquely designed for routine task completion.
Case Studies (3)

Sorted by: A-Z

Conversational AI | Conversational AI
LifeMiles powers fast, efficient password reset with Voice Compass® by NLX
Using NLX’s Conversational AI SaaS solution, LifeMiles customers could engage in personalized, interactive experiences at their own pace, follow clear instructions, make selections from account-relevant options if offered, and are rewarded at the journey's end with satisfying task completion.
Foundation Models and App Development | Generative AI
NLX’s Generative AI Features Lead To More Contextual Answers
Tricon Residential relied heavily on its contact center to provide support to prospective and current residents. Tricon was able to rapidly automate support through blended generative and conversational AI using NLX's no-code platform built on AWS.
Foundation Models and App Development | Generative AI
NLX’s Generative AI Features Power Telecommunications Company HR Processes
A Fortune 50 telecommunications provider was looking to automate HR processes to improve the self-service experience for its employees. The telecommunications company was able to rapidly automate support through blended generative and conversational AI using NLX's no-code platform built on AWS.
NLX Customer References (5)
Locations (1)
Headquarters

New York

31 Hudson Yards, Floor 11

New York, New York, 10001, United States