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Cresta Intelligence
Cresta’s real-time intelligence and coaching platform transforms contact center performance and helps teams stay connected.
AWS Partner Highlights
1 AWS Competencies
5+ AWS Customer Launches
Cresta makes businesses radically more productive by using AI to help people unlock their hidden potential. Cresta observes customer interactions to learn what experts do differently and shares this knowledge across teams through real-time coaching delivered during customer conversations. By doing so, Cresta’s helps share expertise across teams, helping employees operate like experts on day one.
AWS Partner Website
us
Headquarters
Palo Alto
540 Bryant Street, Suite 200
Palo Alto, California 94301
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AWS Partner descriptions are provided by the AWS Partner and are not verified by AWS.
AWS Validated Qualifications
AWS Competencies
  • Retail ISV Competency
Solutions (1)

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Retail ISV Competency

Cresta Real-time AI Platform
The All-in-One Generative AI Platform for Modern Contact Centers. Cresta is real-time intelligence for the contact center. Our modular, generative AI-powered products quickly layer into any contact center to help agents, managers, and leaders work together to grow revenue and improve efficiency.
Case Studies (2)

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Customer Engagement | Retail
Carmax
CarMax improves response time, conversion to sales and reduced session time.
Customer Engagement | Retail
DRIVING BETTER CX TO CELEBRATE LIFE’S BIG AND SMALL MOMENTS
Driving Better CX to Celebrate Life’s Big and Small Moments
Cresta Intelligence Customer References (9)
Locations (1)
Headquarters

Palo Alto

540 Bryant Street, Suite 200

Palo Alto, California, 94301, United States