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ASA Solutions
ASA Solutions Inc. helps businesses design, implement, and manage contact centers with over 20 years of experience.
AWS Partner Highlights
1 AWS Service Validations
5+ AWS Certifications
<5 AWS Customer Launches
ASA Solutions Inc. is a Select Partner specializing in omni-channel, cloud-based contact centers. With over 20 years of experience, we provide 24/7 support for Amazon Connect deployments, serving clients across North America and beyond.
AWS Partner Website
us
Headquarters
Holliston
13 Water St
Holliston, Massachusetts 01746
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AWS Partner descriptions are provided by the AWS Partner and are not verified by AWS.
AWS Validated Qualifications
Partner Programs
  • Select Tier Services
AWS Service Validations
  • Amazon Connect Delivery
Solutions (2)

Sorted by: A-Z

solution validation level iconFoundational

AMI - Ubuntu Server - 22.04.3 LTS w/ Lightweight GUI (LXDE)
Using this AMI (Amazon Machine Image), you can launch a VM instance to start your own Linux cloud server in minutes. This server image provides you with an LXDE Desktop Environment for Ubuntu 22.04 LTS. You can connect to your instance using SSH and RDP. This is a streamlined VM environment with essential components. The image comes pre-installed with Mozilla Firefox for internet access, allowing you to begin your custom software installations right away. LXDE is a lightweight and efficient desktop environment for Ubuntu, known for its simplicity and minimal resource usage. It offers essential features and basic applications, providing a clean and fast user experience. Ideal for users prioritizing efficiency and performance on their Ubuntu systems. (https://www.lxde.org/) This AMI was created by ASA Solutions using open source software provided by a variety of distinct organizations, and no claim is being made regarding their support or endorsement of this product.
solution validation level iconFoundational

Vocaldex Enhanced Engagement
VocalDex™ Enhanced Engagement is an innovative tool that allows businesses to create and manage directories effortlessly for use with Amazon Connect. This solution supports both Amazon Connect agents and external phone numbers, integrating them seamlessly into your Amazon Connect flows.
Practices (2)

Sorted by: A-Z

solution validation level iconAdvanced

Amazon Connect Delivery

Amazon Connect: Contact Center Build Out
Transform your contact center with our tailored AWS Partner Network offering. Collaborating closely with your team, we'll design and implement a custom contact center solution utilizing Amazon Connect and AWS Lex. From IVR and chat functionalities to agent workflows and detailed metrics, we'll craft a solution that perfectly aligns with your business needs and objectives.
solution validation level iconFoundational

Amazon Connect: Contact Center Flow Review
Work with you to review, optimize, and enhance your existing Amazon Connect contact center flows to make sure they best suits your needs.
Case Studies (2)

Sorted by: A-Z

Migration to Amazon Connect
Moved contact center from previous vendor solution to Amazon Connect cloud based solution: IVR, Agent Queuing, Softphone, and Voicemail.
Migration to Amazon Connect
Moved contact center from on premise solution to Amazon Connect cloud based solution: IVR, Agent Queuing, Softphone, and Voicemail.
Locations (1)
Headquarters

Holliston

13 Water St

Holliston, Massachusetts, 01746, United States