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Find an AWS Partner /Search Results / ...
ConnectGen, Inc.
ConnectGen provides the essential capabilities to complement your team in providing an outstanding customer experience.
AWS Partner Highlights
1 Partner Programs
1 AWS Service Validations
20+ AWS Certifications
<5 AWS Customer Launches
ConnectGen is headquartered in Chantilly, Virginia. ConnectGen Inc. is a minority-owned and operated technology company that provides services to both public and private sectors. The company offers solutions and services specializing in AI-enabled cloud-based contact centers, business process automation, conversational design, and self-service.
AWS Partner Website
us
ConnectGen, Inc. website
Headquarters
Chantilly
4229 Lafayette Center Drive, Suite # 1880
Chantilly, Virginia 20151
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AWS Partner descriptions are provided by the AWS Partner and are not verified by AWS.
AWS Validated Qualifications
Partner Programs
  • Select Tier Services
  • Authorized Commercial Reseller
AWS Service Validations
  • Amazon Connect Delivery
Solutions (1)

Sorted by: A-Z

solution validation level iconFoundational

Contact Center Builder
Contact Center Builder provides a simple way to launch an Amazon Connect contact center in less than a day, without the need for technical resources or complex scaffolding technology. This secure AWS-based cloud solution allows users to quickly configure and launch a simple 5-50 seat contact center (like a technical support Help Desk or small company customer service center) by filling out simple forms in a graphical wizard accessible through a web browser. The wizard leads users through configuration of a contact center, then launches everything needed for end-to-end Interactive Voice Response and Automatic Call Distribution and soft phone support for remote agents, with comprehensive analytics and Reporting capabilities built in.
Practices (2)

Sorted by: A-Z

solution validation level iconFoundational

DevSecOps
Establishing DevSecOps involves embedding security practices throughout the software development lifecycle, making security a shared responsibility across development, operations, and security teams. This integration is achieved by automating security testing, enforcing secure coding practices, and embedding security checks into CI/CD pipelines. Continuous monitoring, threat modeling, and compliance automation ensure that vulnerabilities are identified and mitigated early, while regular feedback loops and collaboration across teams drive continuous improvement. By treating security as a core component of DevOps, organizations can deliver secure, compliant, and resilient software more efficiently.
solution validation level iconAdvanced

Amazon Connect Delivery

Setting up Amazon Connect Contact Center
We have deployed an efficient, cost-effective and scalable contact center solution for 300+ agents working for the company. With the implementation of Amazon Connect, we can assist in establishing and overseeing contact center, providing them with ease and flexibility.
Locations (1)
Headquarters

Chantilly

4229 Lafayette Center Drive, Suite # 1880

Chantilly, Virginia, 20151, United States