Most retail and manufacturing clients while focused on customer experience and service struggle with providing an exceptional employee experience while keeping the administrative costs and expenses to a minimum. Several retail clients are facing challenges with hiring and retaining right talent. Sonata has created an Autonomous HR Ops solution and related services offering which leverages advanced Gen AI technology to transform employee focused HR services and policies. Our comprehensive suite of micro solutions is designed to optimize and automate the entire employee journey, starting right from recruitment a new employee to her/his separation from the organisation. We have charted out the end-to end employee lifecycle in details and identified key areas which could potentially benefit from Gen AI leverage. The Gen AI solutions can be quickly deployed with minimal programming effort, light adaptation, and fewer customizations in accordance with an organisation’s requirements.