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Salesforce
Salesforce is a trusted global leader in customer relationship management (CRM).
AWS Partner Highlights
4 AWS Competencies
2 Partner Programs
7 AWS Service Validations
50+ AWS Certifications
2k+ AWS Customer Launches
Salesforce is a company that makes cloud-based software designed to help businesses find more prospects, close more deals, and wow customers with amazing service. Customer 360, our complete suite of products, unites your sales, service, marketing, commerce, and IT teams with a single, shared view of customer information, helping you grow relationships with customers and employees alike.
AWS Partner Website
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Headquarters
San Francisco
415 Mission Street 3rd Floor
San Francisco, Caifornia 94105
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AWS Partner descriptions are provided by the AWS Partner and are not verified by AWS.
AWS Validated Qualifications
AWS Competencies
  • Data & Analytics ISV Competency
  • DevOps ISV Competency
  • Education Consulting Competency
  • Consumer Goods Software Competency
Partner Programs
  • AWS Solution Provider Program
  • AWS Public Sector Solution Provider
AWS Service Validations
  • Amazon Linux Ready Product
  • Amazon Connect Delivery
  • Amazon RDS Ready Product
  • Amazon Redshift Ready Product
  • AWS PrivateLink Ready Product
  • Amazon DynamoDB Delivery
  • AWS Control Tower Ready
AWS Certifications
  • AWS Certified Cloud Practitioner
  • AWS Certified Developer - Associate
  • AWS Certified Solutions Architect - Associate
  • AWS Certified Big Data - Specialty
  • AWS Certified DevOps Engineer - Professional
Solutions (8)

Sorted by: A-Z

solution validation level iconAdvanced

DevOps ISV Competency

Heroku
Heroku is a managed service, enabling you to implement an enterprise development environment without complex setup and management. Heroku also makes it easier to build applications with AWS best practices for security and operations.
solution validation level iconFoundational

MuleSoft
(iPaaS) Integration platform as a service
solution validation level iconFoundational

Private Connect + Amazon AppFlow
Requires a customer to purchase the Salesforce Private Connect SKU from Salesforce. Once provisioned, a customer can create a private connection between Salesforce and AWS services and also use this secure connection with Amazon AppFlow
solution validation level iconFoundational

Salesforce Connect
Salesforce Connect provides real-time, zero-copy access to data stored outside your Salesforce org. External objects are available to no-code tools like Flow and App Builder, as well as pro-code technologies like Apex, SOQL, and the Salesforce APIs.
solution validation level iconAdvanced

Salesforce Consumer Goods Cloud
Consumer Goods Cloud lets companies unify planning and execution on one connected platform. This powerful consumer goods CRM uses a data model designed for the industry, allowing key account managers to optimize forecasting and improve trade promotions, field teams to perfect retail execution, and service teams to deliver excellence
solution validation level iconFoundational

Salesforce Marketing Cloud Customer Data Platform
Salesforce helps the user collect and unify all data to create a single source of truth on each customer, build highly targeted audiences with actionable, AI-powered insights and grow revenue and build trusted customer relationships.
solution validation level iconFoundational

Service Cloud Voice
Service Cloud Voice with Amazon Connect is a Cloud Contact Center solution natively integrated inside Salesforce Service Cloud that offers streamlined customer service, Omni-Channel visibility for managers, and AI-driven insights for a better phone-based service experience.
solution validation level iconFoundational

Slack
Slack is a collaboration hub, where the right people are always in the loop and key information is always at their fingertips. Teamwork in Slack happens online in channels, with relevant information in one place, and where new team members able to get up to speed easily.
Practices (2)

Sorted by: A-Z

solution validation level iconAdvanced

Amazon Connect Delivery | Amazon DynamoDB Delivery

Acumen Solutions Amazon Connect Specialization
Acumen Solutions helps customers connect Amazon Connect and Salesforce Service Cloud so they can fully integrate customer databases and other business intelligence information with their telephony solution.
solution validation level iconAdvanced

Education Consulting Competency

Acumen Solutions' Education Specialization
Since 2011, the Education Practice at Acumen Solutions has worked to ensure that students, parents, teachers, and administrators engage in better decision making through access to timely and robust data. Our work focuses on projects that improve transparency and increase equity.
Case Studies (7)

Sorted by: A-Z

AWS Case Study: Euclid
Euclid, based in Palo Alto, CA, collects and analyzes data to help brick-and-mortar retailers optimize their businesses.
Box cuts analysis time by days with Tableau and Amazon Redshift
Box cuts analysis time by days with Tableau and Amazon Redshift, freeing engineers to discover new high-growth markets
Kimberly-Clark analytics platform powered by Tableau, Amazon Redshift & Panoply
How Kimberly-Clark saved $250k with a platform powered by Tableau, Amazon Redshift, and Panoply
Consumer Goods | Marketing
Procter & Gamble Professional cleans up with Salesforce
Service Cloud helps PGP’s customer support teams respond to questions about product effectiveness, dilution formulas, and machine operations. And, with field service teams that conduct both reactive and preventative maintenance, sharing information is also important.
Service Cloud Voice MVP
LaserShip’s as a result of the global pandemic and e-commerce industry growth needed a solution to equip their customer service agents to handle the increased call activity and reduce average call time, while providing world-class customer service.
Service Cloud Voice Setup
RR Donnelley, an integrated communications company, needed to address an evolving virtual workforce and more resiliency due to the COVID-19 pandemic. Acumen Solutions leveraged Service Cloud Voice to meet the needs of their 400+ contact center and field service agents.
Consumer Goods | Marketing
The formula to global success
Coca-Cola goes above and beyond to keep customers happy. So when Coca-Cola Germany wanted a technology platform to help take customer service to even higher levels, its choice was Salesforce.
Locations (1)
Headquarters

San Francisco

415 Mission Street 3rd Floor

San Francisco, Caifornia, 94105, United States