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CloudWave Pty Ltd
Cloud services, Communications and Customer Experience Consultancy
AWS Partner Highlights
2 Partner Programs
2 AWS Service Validations
5+ AWS Certifications
20+ AWS Customer Launches
CloudWave provides an end to end solution for all your cloud based integration and software tailoring needs. Our core technology offerings are centred in the cloud contact centre, voice and security worlds with over 10 years of experience in delivering fantastic customer outcomes. See www.neonnow.io for our flagship overlay. Our entire culture is based on "service being our heart and soul" .
AWS Partner Website
au
Headquarters
North Sydney
Shop 2, 333 Pacific Hwy
North Sydney, New South Wales 2060
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AWS Partner descriptions are provided by the AWS Partner and are not verified by AWS.
AWS Validated Qualifications
Partner Programs
  • Advanced Tier Services
  • Authorized Commercial Reseller
  • AWS Solution Provider Program
AWS Service Validations
  • Amazon Connect Delivery
  • Amazon Connect Ready
AWS Certifications
  • AWS Certified Solutions Architect - Associate
  • AWS Certified SysOps Administrator - Associate
  • AWS Certified Big Data - Specialty
  • AWS Certified Cloud Practitioner
Solutions (1)

Sorted by: A-Z

solution validation level iconAdvanced

Amazon Connect Ready

NEONNOW
NEONNOW is an overlay product for Amazon Connect which drastically improves time to value for Amazon Connect deployments, instantly providing additional features and services to enhance agent and customer experiences, empowering agents and operational staff with self service portals and journeys.
Practices (1)

Sorted by: A-Z

solution validation level iconAdvanced

Amazon Connect Delivery

CloudWave Amazon Connect Specialization
CloudWave provides an end to end solution for all your cloud based integration and software tailoring needs. CloudWave's core technology offerings are centred in the cloud contact centre, voice and security worlds. CloudWave has over 7 years of experience in delivering fantastic customer outcomes.
Case Studies (4)

Sorted by: A-Z

How Devonport Physio Adopted NEONNOW
How New Zealand based practice used NEONNOW to enhance their patient experience
IVR and customer engagement
Carsguide wanted a way to track all users calling into their advertising
Transforming Client Care: A Feedback Story with NEONNOW Contact Centre Software
As a client of NEONNOW, UR Supported has witnessed a remarkable shift in how they engage and assist their clients, leading to enhanced compliance and greater satisfaction.
Transforming Roadside Assistance Services with NEONNOW
Roadside Protect chose NEONNOW powered by Amazon Connect to stabilize their operating environment and implement key enhancements to their existing contact centre operations.
Locations (3)
Headquarters

North Sydney

Shop 2, 333 Pacific Hwy

North Sydney, New South Wales, 2060, Australia

Auckland

17B Farnham Street, Parnell,

Auckland, Auckland, 1052, New Zealand

St. Petersburg

7901 4th St N STE 5779

St. Petersburg, FL, 33702, United States