Financial Services
With the increasing offering of digital products in the financial services sector, institutions have embarked on a journey of continuous evaluation and improvement of the user experience, which directly impacts customer loyalty and preference. This journey has directly influenced how these institutions consume technology, since in order to meet the necessary time-to-market for updates and the release of new products, it was not possible to continue with the traditional On-Premises infrastructure model. This was due to the long periods required to obtain new hardware for developing, testing, certifying, and releasing new solutions. These development cycles don't always reach completion, as, for example, if it's identified during the project that the solution will not meet business requirements or function in a meaningful way, leading to unnecessary expenses for maintaining the acquired hardware. The option of online service for various services that were previously only available face to face quickly became the only method used by a large portion of customers, bringing a new point of attention for institutions. This is the unavailability of this service, where minutes of downtime can result in significant losses. Consequently, it becomes necessary to have infrastructure distributed across multiple locations, which significantly increases complexity, maintenance, and expenses. In assessing possibilities to meet this new demand, the technology departments of these institutions recognized the need to establish, at a minimum, a hybrid infrastructure model. Logicalis, as a certified partner in financial services by AWS, supports various clients in this segment in the execution of this initiative.