AWS Well-Architected Partner Program

Adopt AWS best practices, reduce risks, and build robust applications

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The AWS Well-Architected Partner Program helps organizations establish good architectural habits, reduce risks, and respond faster to changes that affect designs, applications, and workloads. AWS Well-Architected Partners gain expertise to build high-quality solutions, implement best practices, check the state of workloads, and make improvements to fit business and customer needs.

New to AWS Well-Architected? Learn how the AWS Well-Architected Framework helps cloud architects build secure, high-performing, resilient, and efficient infrastructures for their applications and workloads.

Explore success stories and how to get started below.

Build robust applications with AWS Well-Architected best practices (1:19)

Enrich customer relationships

Leverage AWS Well-Architected Framework Reviews to identify and remove high-risk issues in workloads, enabling you to establish customer trust and drive new engagements.

Apply AWS best practices

Save time, reduce costs, drive efficiencies, and provide fact-based improvement plans to customers to track and improve workload compliance.

Increase your visibility

Utilize the AWS Partner badge in marketing collateral with the Well-Architected designation to showcase your expertise to customers, AWS teams, and partners.

Looking to mitigate risks in your workloads?

AWS Well-Architected Program Partners Success Stories

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Total results: 118

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  • General Public Services

    COVU Reduces Call Abandonment by 20% with AWS and Reply

    COVU offers an AI-enabled platform that delivers support and services to insurance agencies. The company wanted to replace its legacy system to elevate its telephonic capabilities, as well as gain deeper insights into essential metrics, such as average wait times and abandonment rates. The new system would also provide a foundation for rapidly developing new artificial intelligence (AI) solutions and overcoming visibility and call-management limitations. COVU partnered with AWS Premier Tier Services Partner Reply to implement an AI-driven, cloud-based contact center solution built on Amazon Web Services (AWS). As a result, COVU has improved its customer experience and operational efficiency. COVU has reduced call abandonment by 20 percent, increased customer satisfaction by 10 percent, and boosted employee satisfaction by 250 percent.

    2024
  • Software & Internet

    Peak Defence Leverages Generative AI to Transform Cybersecurity Audits

    Peak Defence needed to scale up its processes to meet increasing demand for its cybersecurity consulting and solutions services. The company collaborated with AWS Partner Neurons Lab to automate critical security and compliance processes for customers using generative AI and added a Software as a Service (SaaS) offering to its portfolio. With help from the AI solution development experts at Neurons Lab, Peak Defence leveraged advanced, cloud-based AI tools and a scalable, serverless infrastructure to significantly improve operational efficiency. This empowers the company to handle growing demand while maintaining the strong data security measures its customers require.

    2024
  • General Public Services

    InfusionPoints and AWS Help CoachMePlus and TIAG Speed Up Compliance and Increase US Army Soldier Readiness

    CoachMePlus and The Informatics Applications Group, Inc. (TIAG) teamed up to create the Warrior Performance Platform, an athlete management system designed for the military to measure soldiers’ health and wellness. To ensure the platform met the high security standards required by the US Department of Defense (DoD), CoachMePlus and TIAG collaborated with AWS Partner InfusionPoints to use XBU40, a multi-tenant platform hosted on AWS GovCloud (US), to automate and accelerate defense industry authorization. With the security controls and automation provided by AWS and XBU40, CoachMePlus and TIAG achieved DoD Impact Level 4 (IL4) cloud provisional authorization in just over a year, opening the door to a new opportunity with the US Army to support soldier health and readiness.

    2024
  • Software & Internet

    IBM Reduces the Co-Selling Lifecycle by 90% and Boosts Sales Opportunities with AWS by 117% with ACE CRM Integration Using Labra Platform

    IBM, a global technology enterprise, wanted to simplify the process of creating and sharing AWS co-selling opportunities from Salesforce. IBM deployed an ACE CRM integration from AWS Partner Labra, a provider of software as a service (SaaS) solutions. The integration helps IBM sales and marketing teams move campaign responses and sales opportunities from within Salesforce directly into ACE. With Labra’s co-sell automation, IBM has cut co-sell time by 90 percent, increased co-sell opportunities by 117 percent, increased revenue, and created a custom integration that streamlines marketing nurture tools.

    2024
  • General Public Services

    Worldreader and SoftwareOne: Using Generative AI on AWS to Advance Global Literacy

    Worldreader aims to ignite a lifelong love of reading and learning in families and their     children. Collaborating with AWS Partner SoftwareOne, Worldreader used AWS generative AI technology to create book-aligned activities (BAAs) for a selection of stories available under Creative Commons license.  Using Amazon Bedrock and Anthropic Claude 3 Opus, SoftwareOne helped design and automate BAAs in multiple languages, increasing reader engagement, eliminating manual work, and helping young readers and their families bond while reading and discussing their favorite story.

    2024
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