BMO and FICO Transform Financial Services with AWS

Affirm is a payment network that empowers consumers and helps merchants drive growth through flexible and transparent financing options. The company wanted to streamline its security operations program to address manual triage, decentralized tooling, and increasing alert fatigue. AWS Partner Expel offered a managed detection and response (MDR) service that integrated seamlessly with Affirm’s Amazon Web Services (AWS) environment. Expel MDRTM centralizes monitoring, automates routine tasks, and enhances detection and response workflows Expel reduced the volume of security alerts fielded by engineers by 50 percent and helped Affirm scale the foundations of its security operations program efficiently.

Mortgage Advice Bureau (MAB) is an established, multi-award winning, UK mortgage intermediary that provides advice, both through its own branded brokers and through other brokers. It processes about 12,000 mortgages a month and receives around 400 complaints per year. Those complaints, however, are a serious matter, because MAB is regulated by the UK’s Financial Conduct Authority (FCA), whose Financial Ombudsman is the last resort for disputes. MAB wanted to ensure that it could resolve complaints in a timely manner and before they were escalated to the Financial Ombudsman. It engaged AWS Partner BJSS to help build a solution using AI on Amazon Web Services (AWS) to speed up the processing of complaints, reducing initial response times by 75 percent.

Q2, Inc., a financial experience company, partnered with AWS Partner Presidio to migrate its largest revenue-generating digital banking product to AWS, avoiding a costly on-premises hardware investment. Q2 set an ambitious goal to decrease costs by 25% to better serve each customer. The AWS migration would prove integral to achieving this goal. To satisfy a tight timeline and rigid uptime requirements, Presidio developed an automated, parallel migration  platform called “Q2 Migration Manager” (Q2MM) to accelerate the project.

Launched in September of 2022, Trust Bank is the first of Singapore’s new wave of digital banks. It is also one of the fastest growing digital banks in the world with 16 percent of Singapore’s market share, or more than 800,000 customers. To keep pace with its rapid growth, Trust Bank needed an agile continuous integration and continuous delivery (CI/CD) solution that could seamlessly integrate with its Amazon Web Services (AWS) environments at scale. Following a careful evaluation, Trust Bank turned to AWS Partner Harness. With Harness fully integrated, Trust Bank reduced its lead time for deployment from two weeks to 24 hours and achieved continuous compliance through implementing all controls required to align with industry standards.