Partner Success with AWS / Financial Services / United States

January 2025
Paynela
Mission

Paynela Improves Data Accessibility Using generative AI With the Help of Mission

Paynela, a Puerto Rico-based healthcare financing innovator, revolutionized patient financial assistance through cutting-edge solutions powered by AWS Partner Mission. Dedicated to making healthcare more accessible, Paynela helps patients manage their out-of-pocket medical expenses with dignity and ease. By leveraging Amazon Web Services (AWS) and Mission's expertise, Paynela harnessed the power of generative AI to analyze complex healthcare data, resulting in deeper insights and expanded patient support capabilities.

kr_quotemark

The solution that we were able to build with Mission and AWS has allowed Paynela to focus on strategy more than manual processes."

Mary-Beth Macaluso
Chief Executive Officer, Paynela

Opportunity

  • In the medical adjudication field, everything is manual. This caused a huge backlog for Paynela.
  • Manually driven procedures also affect patients because they are delayed getting their payments in a timely manner.
  • Paynela needed to find a way to automate these payment adjudications.

Solution

  • Mission delivered their expertise on Paynela's challeneges and were able to help direct them in the right direction. Mission and AWS have a long history of working together.
  • Together, Mission and Paynela decided on combining OCR with Amazon Textract and an LLM. Amazon Bedrock was chosen to offer high-performing foundation models.
  • All the AWS pieces help make for an efificenct pipeline.

Outcome

  • Focused on strategy more than manual processes.
  • Using generative AI, Paynela was able to dive into the dat to help get more insights.
  • Paynela used the data to make a strategic roadmap with clients in order to help more patients.

About Paynela

Paynela is a company on a mission to help patients pay for their out-of-pocket costs, for the high-cost specialty products. Paynela is a Puerto Rico based healthcare financing company that is focused on using technology, AI, and innovation to create or enhance the patient assistance programs offered by drug manufacturers. These programs are designed to connect patients with the care they need, and Paynela's innovative solutions support the patient's ability to qualify for, obtain, and use of these funds to access care.

About AWS Partner Mission

Mission, a CDW company, is a leading born-in-the-cloud managed services and consulting provider, offering end-to-end cloud services, innovative AI solutions, and software for AWS customers. As an AWS Premier Tier Partner, Mission helps manage technology investments, improve performance and governance, scale to meet demand, safeguard data, and innovate fearlessly. Mission's team of AWS experts empower businesses to accelerate the adoption of new technology like generative AI, and migrate, manage, and modernize their cloud environments -- ensuring a successful future in the cloud. 

More Financial Services Success Stories

Showing results: 5-8
Total results: 55

no items found 

  • Financial Services

    Transforming Financial Services in Latin America: Base39 Leaps to Efficiency with Amazon Bedrock

    Base39, a financial technology provider, has revolutionized its operations by adopting a serverless architecture on Amazon Web Services (AWS). Initially struggling with costly and complex manual searches, Base39 collaborated with AWS Partner MongoDB and AWS Partner Anthropic to leverage their respective solutions—Atlas Vector Search and Claude respectively. This transition cut loan analysis costs by 96% and decision time from three days to under an hour. The serverless model also reduced infrastructure costs by 84%, development costs by 75%, and maintenance by up to 100%. Supported by AWS and the MongoDB for Startups program, Base39 has significantly improved efficiency, customer satisfaction, and innovation, releasing new models weekly and enhancing financial solutions in Latin America.

    2024
  • Financial Services

    Schuberg Philis Helps de Volksbank Gain Insights Faster with Secure, Scalable Data Platform on AWS

    De Volksbank is the parent company and platform provider for four bank brands that deliver personalized banking to over 3 million customers in the Netherlands. De Volksbank’s mission is to build close relationships with its customers, employees, and shareholders and to make the biggest positive impact on Dutch society. To improve its customer-facing services, de Volksbank wanted to combine data from various sources to create data-driven business insights that help it adhere to compliance, accelerate application development, and drive adoption of cloud-native technologies. The company selected AWS Partner Schuberg Philis to build a resilient and scalable near real-time data platform on Amazon Web Services (AWS).

    2024
  • Financial Services

    AXA Konzern AG Becomes First German Cloud-Native Insurance Platform Using msg.Life Factory on AWS

    AXA Konzern AG (AXA Germany) is a large primary insurance provider in Germany, and part of the AXA Group. It has over 8,000 employees, 7.4 million customers, and generates annual revenues of around €12 billion. AXA Germany had been running its life insurance platform and back-office systems from an on-premises data center and, since 2015, was using msg.Life Factory, an industry-recognized policy administration system for life insurance. The solution was provided by msg insur:it, a subsidiary of AWS Partner msg, a Germany-based organization that specializes in developing IT solutions for different industries.

    2024
  • Financial Services

    VHV Group Migrates to SAP on AWS for Agility and Innovation with Netlution

    VHV Group, a large German insurance provider with international operations, moved several dozen on-premises SAP systems to SAP on AWS with the help of AWS Partner Netlution, gaining increased agility and performance, and overcoming concerns about hardware shortages. The speedy migration also enabled VHV Group to upgrade to S/4HANA while making sure that it complied with strict German financial regulations. Developers can now spin up test environments in minutes or hours rather than the weeks it previously took to procure and deploy new hardware.

    2024
1 14

Get Started

Organizations of all sizes across all industries are transforming their businesses and delivering on their missions every day using AWS. Contact our experts and start your own AWS journey today.