Partner Success with AWS / Financial Services / United States

January 2025
Paynela
Mission

Paynela Improves Data Accessibility Using generative AI With the Help of Mission

Paynela, a Puerto Rico-based healthcare financing innovator, revolutionized patient financial assistance through cutting-edge solutions powered by AWS Partner Mission. Dedicated to making healthcare more accessible, Paynela helps patients manage their out-of-pocket medical expenses with dignity and ease. By leveraging Amazon Web Services (AWS) and Mission's expertise, Paynela harnessed the power of generative AI to analyze complex healthcare data, resulting in deeper insights and expanded patient support capabilities.

kr_quotemark

The solution that we were able to build with Mission and AWS has allowed Paynela to focus on strategy more than manual processes."

Mary-Beth Macaluso
Chief Executive Officer, Paynela

Opportunity

  • In the medical adjudication field, everything is manual. This caused a huge backlog for Paynela.
  • Manually driven procedures also affect patients because they are delayed getting their payments in a timely manner.
  • Paynela needed to find a way to automate these payment adjudications.

Solution

  • Mission delivered their expertise on Paynela's challeneges and were able to help direct them in the right direction. Mission and AWS have a long history of working together.
  • Together, Mission and Paynela decided on combining OCR with Amazon Textract and an LLM. Amazon Bedrock was chosen to offer high-performing foundation models.
  • All the AWS pieces help make for an efificenct pipeline.

Outcome

  • Focused on strategy more than manual processes.
  • Using generative AI, Paynela was able to dive into the dat to help get more insights.
  • Paynela used the data to make a strategic roadmap with clients in order to help more patients.

About Paynela

Paynela is a company on a mission to help patients pay for their out-of-pocket costs, for the high-cost specialty products. Paynela is a Puerto Rico based healthcare financing company that is focused on using technology, AI, and innovation to create or enhance the patient assistance programs offered by drug manufacturers. These programs are designed to connect patients with the care they need, and Paynela's innovative solutions support the patient's ability to qualify for, obtain, and use of these funds to access care.

About AWS Partner Mission

Mission, a CDW company, is a leading born-in-the-cloud managed services and consulting provider, offering end-to-end cloud services, innovative AI solutions, and software for AWS customers. As an AWS Premier Tier Partner, Mission helps manage technology investments, improve performance and governance, scale to meet demand, safeguard data, and innovate fearlessly. Mission's team of AWS experts empower businesses to accelerate the adoption of new technology like generative AI, and migrate, manage, and modernize their cloud environments -- ensuring a successful future in the cloud. 

More Financial Services Success Stories

Showing results: 17-20
Total results: 55

no items found 

  • Financial Services

    Proof & SingleStore

    SingleStoreDB Cloud on AWS provides private connectivity using AWS PrivateLink integration and automatically manages data across a three-tiered storage architecture comprised of memory, persistent cache, and storage. Proof is a FinTech SaaS compnay that connects to SingleStoreDB Cloud using AWS PrivateLink.

    2023
  • Financial Services

    AB CarVal & Druva

    AB CarVal, an alternative investment fund management company, sought a cost-effective data storage and backup solution to enhance security and reduce growing expenses. The company’s legacy processes involved manual audits that left room for error and were an inefficient use of resources. AWS Partner Druva delivered a secure, scalable data backup solution on Amazon Web Services (AWS) that automated tasks, reduced costs, simplified compliance monitoring, and enhanced data recovery.

    2024
  • Financial Services

    Oneworld Group & Ralliton

    Cyprus-based financial services group Oneworld Global Business Services migrated to Amazon Web Services (AWS) to comply with strict industry regulations, cut its energy spending, and improve the security of its businesses. Beginning with investment firm One Plus Capital, it migrated its infrastructure from an on-premises data center to AWS with the help of AWS Partner Ralliton using AWS Migration Hub. The initial migration project was so successful that Oneworld replicated the solution for four other companies within its group.

    2024
  • Financial Services

    Esperanza & Mambu

    Esperanza, a non-profit microfinance organization based in the Dominican Republic, was struggling to provide loans efficiently due to a legacy system that was costly and outdated. The on-premises solution required transcribing content from physical loan files, and managing loans and reporting on customer data was manual, complicated, and time-consuming. To advance the capabilities of its organization, Esperanza turned to AWS Partner Mambu. Working with Mambu and Amazon Web Services (AWS), Esperanza migrated to digital, cloud-based operations to significantly improve their loan processing speed and agility. Moving to Mambu’s cloud banking platform led to dramatic improvements in management efficiency, access to data and reporting, and the ability to expand the breadth of their services.

    2024
1 14

Get Started

Organizations of all sizes across all industries are transforming their businesses and delivering on their missions every day using AWS. Contact our experts and start your own AWS journey today.