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Speech to Text Service - Amazon Transcribe

Automatically convert speech to text

What is Amazon Transcribe?

 Extract key business insights from customer calls, video files, clinical conversations, and more.

 Improve business outcomes with state of the art speech recognition models that are fully managed and continuously trained.

 Enhance accuracy with custom models that understand your domain specific vocabulary.

 Ensure customer privacy and safety by masking sensitive information.

Use Cases

With Transcribe Call Analytics, you can quickly extract actionable insights from customer conversations. AWS Contact Center Intelligence solutions and Contact Lens for Amazon Connect offer turnkey solutions to improve customer engagement, increase agent productivity, and surface quality management alerts to supervisors.

Better serve your patients and insurers by extracting important patient data from health intake forms, insurance claims, and pre-authorization forms. Keep data organized in its original context, and eliminate manual review of output.

Subtitle your on-demand and broadcast content to increase accessibility and improve customer experience. Use Amazon Transcribe to boost productivity and accurately capture the meetings and conversations that matter to you.

Medical doctors and practitioners can use Amazon Transcribe Medical to quickly and efficiently document clinical conversations into electronic health record (EHR) systems for analysis. The service is HIPAA- eligible and trained to understand medical terminology.

Amazon Transcribe on the Free Tier

PRODUCT
DESCRIPTION
FREE TIER OFFER DETAILS
PRODUCT PRICING
Amazon Transcribe

Amazon Transcribe adds speech-to-text capability to your applications through automatic speech recognition.

12 MONTHS FREE

60 minutes per month

Learn More About Amazon Transcribe

Browse through our collection to learn more about Amazon Transcribe.

Videos

Zillow: Near Real-Time Natural Language Processing (NLP) for Customer Interactions (4:52)

Amazon Transcribe Video Snacks: Creating Video Subtitles Without Writing Any Code (10:00)

AWS re:Invent 2020: Using Amazon Transcribe to make content searchable and accessible (28:37)

Transform your contact center with Conversational AI and Real-time Call Analytics (44:11)