I speak a language other than English—can the AWS Support team speak my preferred language?

AWS Support uses English by default, but also supports other languages in the following circumstances:

  • Japanese: If want support in Japanese, select Japanese as your preferred language from the drop-down menu at the top of any page in the AWS Management Console. After you do this, new cases opened through the Support Center are routed to the Japanese-speaking support team.
  • Mandarin Chinese: Support in Mandarin Chinese is provided only to customers with an AWS (China) account.

Languages other than these are not currently supported.

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Published: 2016-02-10

Updated: 2018-02-23