I configured an Amazon CloudWatch billing alarm according to the instructions at Creating a Billing Alarm, but I didn’t receive the billing alert by email that I expected. Why not?

Make sure of the following:

  • You’ve enabled billing alerts for your account. If billing alerts are not enabled, billing alerts will not be sent to the email address or addresses you specified.
  • You’ve confirmed your email address in the CloudWatch console. If the email address you configured wasn’t confirmed successfully, alerts will not be sent.
  • Sufficient time has passed for the alarm to trigger and for the alert to be delivered to you. Alerts can take a few hours to arrive after the CloudWatch alarm is triggered. For more information, see How long does it take for a billing alert to reach me after a billing alarm is triggered?

If all of these are true, review the instructions at Creating a Billing Alarm to make sure you didn’t miss any steps while configuring your billing alarm.

If you’re sure that your CloudWatch alarm is configured correctly, contact AWS Support for help.

CloudWatch, alarm, alert, Free Tier


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Published: 2016-09-30