I want to close or cancel my Amazon Web Services (AWS) account. How do I do that?

Here are a few things to keep in mind before closing your account:

  • To close an account, you must be able to sign in as the AWS account root user of the account. If you sign in to an account with an IAM user or role, you can't close the account.
  • If the account is a member account in an organization, remove the account from the organization before closing it.
  • Member accounts that were created using AWS Organizations do not have a root password by default. You must reset the root user password for these accounts before you can sign in as the root user.
  • Before you close your AWS account, back up any resources or data you want to keep. For instructions on how you might back up a particular resource, see the documentation for that service.
  • After your account is closed, you can still sign in, view your past billing information, or contact AWS Support for up to 90 days.
  • After 90 days, the account will be permanently deleted and inaccessible, and can't be reopened. Also, the email address associated with the account at the time that it was closed can't be used to create new AWS accounts.
  • For security reasons, AWS Support can't close an account on your behalf.

To close your AWS account

  1. Sign in as the root user of the account that you want to close.
  2. Open the Account Settings page of the Billing and Cost Management console.
  3. Scroll to the Close Account heading.
  4. Read and understand the terms of closing your account.
  5. Select the check box, and then choose Close Account.
  6. In the confirmation box, choose Close Account.

Within a few minutes, you'll receive email confirmation that your account has been closed successfully.

Note: If you want to close the master account in an organization, first delete the organization.


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Published: 2015-04-16

Updated: 2019-02-07