Can I migrate my Amazon Connect instance from a test environment to a production environment?

Last updated: 2019-11-15

I have a test Amazon Connect contact center instance with resources including users, phone numbers, queues, contact flows, quick connects, and routing profiles. Can I migrate all these resources to my production instance?

Short Description

At this time, Amazon Connect doesn't support migrating all resources between virtual contact center instances. You can migrate some instance resources manually or with the assistance of AWS Support. Other resources must be recreated.


You can migrate the following resources:

At this time, you can't migrate the following resources:

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