How do I gain access as an AWS account root user to the account created by Account Factory or Account Vending Machine in AWS Control Tower?

Last updated: 2019-12-13

I want to gain access as an AWS account root user to my AWS account that was created by Account Factory or Account Vending Machine in AWS Control Tower.

Resolution

  1. Open the AWS sign-in page.
    Note: If you don't have the email address of the AWS account that you want to access, you can get it from Control Tower. Open the Control Tower console for the master account, choose Accounts, and then look for the email address.
  2. For Email address of your AWS account, enter the email address of the AWS account that you want to access, and then choose Next.
  3. Choose Forgot password? to have password reset instructions sent to the root user email address.
  4. Open the password rest email message from the root user mailbox, and then follow the instructions to reset your password.
  5. Open the AWS sign-in page, and then sign in with your reset password.